{"id":1357594,"url":"https://alion.io/job/urbn-terrain-design-supervisor","title":"Terrain Design Supervisor","company":{"id":1781398,"name":"URBN","domain":"urbn.com","url":"https://alion.io/company/urbn-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":169000,"period":"year","method":"role_country_seniority_unknown","sample_n":6763},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-27T22:54:28Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-09-28T10:33:53Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Location\nThis position is located at 138 Lancaster Ave, Devon, Pennsylvania, 19333 United States\nRole Summary\nA Terrain Design Supervisor is responsible for driving sales by providing the highest level of service through expert knowledge, design, and leadership for the Design by Terrain program. They along with a team of Artisans uphold terrain’s four promises: to welcome, to inspire, to inform and to appreciate our customer.\nRole Responsibilities\nCustomer Experience\nLeads a team of Artisans to exceed customer expectations by building genuine, long-lasting relationships through personalized attention; ensure prompt customer communication with project inquires\nDrives staff knowledge by sharing design and product information on new arrivals and current trends to directly inspire the team & customer; guides customer choices to reflect their unique personal style\nActively plans and hosts workshops and special events in their area of expertise shares details to promote Terrain’s unique events, as well as drive engagement and participation\nDelivers a seamless shopping experience through understanding and utilization of systems and applications for an efficient customer interaction\nTeamwork + Communication\nExhibits strong communication and contributes content while actively participating and leading daily meetings and/or projects; shares passion for plant, horticulture, and floral design & garden style\nLeads by example with setting pace and productivity amongst the Artisan team to ensure they achieve or exceed individual or collaborative design goals and deadlines\nOperates as an expert and resource for Artisans when projects or workload require problem-solving or reprioritization\nVisual + Business Operations\nUnderstands the terrain aesthetic and partners with design leadership to create compelling merchandise displays and installations\nCollaborates and communicates with the nursery, event, and operations teams to ensure proper care and restocking of plant displays; maintains cleanliness and organization of back of house display areas\nLeads an area of specialty to provide elevated knowledge to customers and associates in a meaningful and interesting way\nAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store\nRole Qualifications\nExperience in customer service\nExperience in horticultural and floral design\nBasic knowledge of hand tools, wire usage, and glue guns\nArt and design background\nAbility to work flexible hours to meet the needs of the store including nights, weekends, and holidays\nThe Perks\nURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores\nPay Range\nStarting from USD $24.00/Hr.US EEO Statement\nURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.","description_format":"text","description_chars":3819,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Venues","Outdoor & Camping Gear"],"lifecycle":[{"event":"open","at":"2026-09-27T22:54:28Z"}],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:67","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/urbn-terrain-design-supervisor","json_url":"https://alion.io/job/urbn-terrain-design-supervisor.json","meta":{"generated_at":"2026-10-01T18:14:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":510,"day_limit":5000,"remaining_today":4490,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}