{"id":3490035,"url":"https://alion.io/job/urbvan-supervisor-de-monitoreo-vespertino","title":"supervisor de monitoreo Vespertino","company":{"id":6217,"name":"Urbvan","domain":"urbvan.com","url":"https://alion.io/company/urbvan","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":15847,"max":null,"currency":"USD","period":"month","gross":true,"usd_annual":190164},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T22:23:48Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T04:58:14Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"¡Somos Kolors! Una empresa que utiliza la tecnología para ofrecer distintos servicios.\nNuestra vertical Urbvan es una red de movilidad compartida con rutas preestablecidas que opera a través de la mas avanzada tecnología y a través de la app. Estamos enfocados en brindar un servicio de calidad, cómodo y seguro, a la vez que contribuimos con la disminución del tráfico vehicular de las ciudades.\n Principales actividades:\nSupervisar y coordinar las operaciones del área de monitoreo, garantizando el cumplimiento de los procedimientos establecidos.\nDar seguimiento en tiempo real a incidencias y eventos detectados mediante sistemas GPS, CCTV y plataformas de monitoreo.\nLiderar y brindar apoyo al equipo de monitoristas, asegurando una adecuada distribución de actividades y el cumplimiento de objetivos.\nElaborar reportes operativos, indicadores de desempeño y análisis de incidencias.\nVerificar la correcta aplicación de protocolos de seguridad y escalamiento de alertas.\nMantener comunicación constante con clientes, operadores y áreas involucradas para la atención y resolución de eventos.\nCapacitar y dar retroalimentación al personal de nuevo ingreso y al equipo operativo.\nAsegurar el correcto funcionamiento de las herramientas y sistemas de monitoreo, reportando cualquier anomalía.\nGestionar la cobertura del personal y los roles de trabajo para garantizar la continuidad de la operación.\nImplementar acciones de mejora continua enfocadas en la eficiencia del servicio y la atención al cliente.\nSupervisar el cumplimiento de los niveles de servicio (SLA) y de las políticas internas de la empresa.\n equisitos deseables:\nExperiencia previa en monitoreo GPS, CCTV o centros de control.\nManejo de plataformas de monitoreo y sistemas CRM.\nExperiencia en liderazgo y manejo de personal.\nCapacidad para la toma de decisiones y resolución de incidencias.\nDisponibilidad para trabajar por turnos y bajo presión.\nDisponibilidad de horario 14:00 23:00 hrs \n Ofrecemos\nSalario $15.847.00 Brutos al mes \nSGMM y Seguro de Vida con InsigniaDesde el día 1 prestaciones de ley y Acceso a Mina, la aplicación de telemedicina desde la que puedes tener sesiones programadas con nutriólogos, psicólogos o médicos generales.\nAl pasar el periodo de prueba se agregan nuevos beneficios:Total Pass\n\nVacaciones Superiores a Ley\nNuestro compromiso con la Diversidad e Inclusión\nEn Urbvan nos esforzamos por construir una fuerza laboral compuesta por personas con diversos antecedentes, habilidades, mentes e identidades que nos ayuden a crecer, no sólo como empresa, sino también como individuos. Urbvan es un empleador que ofrece igualdad de oportunidades, cuidando la brecha salarial.\n¡Prepárate para un viaje sin igual!","description_format":"text","description_chars":2708,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Shared Mobility"],"lifecycle":[{"event":"open","at":"2026-10-29T23:10:42Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":13,"reasons":["conf:1","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":190164,"is_top_pay":true},"html_url":"https://alion.io/job/urbvan-supervisor-de-monitoreo-vespertino","json_url":"https://alion.io/job/urbvan-supervisor-de-monitoreo-vespertino.json","meta":{"generated_at":"2026-10-31T08:34:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12801,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6217},"rest":"https://alion.io/mcp/rest/get_company?id=6217"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Furbvan-supervisor-de-monitoreo-vespertino"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Furbvan-supervisor-de-monitoreo-vespertino"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Furbvan-supervisor-de-monitoreo-vespertino"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/urbvan-supervisor-de-monitoreo-vespertino\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Furbvan-supervisor-de-monitoreo-vespertino"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3490035}},{"tool":"search_jobs","arguments":{"company":"urbvan.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3490035},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}