{"id":4336350,"url":"https://alion.io/job/us-based-company-for-it-services-inside-solutions-architect-manager","title":"Inside Solutions Architect Manager","company":{"id":4540429,"name":"US Based Company for IT Services","domain":null,"url":"https://alion.io/company/us-based-company-for-it-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":550000,"max":null,"currency":"PKR","period":"month","gross":null,"usd_annual":23892},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"The Inside Solutions Architect (ISA) Manager is a presales leader responsible for building, coaching, and directing a high-performing team of Inside Solutions Architects who support customer discovery, solution development, opportunity progression, and sales execution across assigned technology practices and business segments. The primary objective of the ISA Manager is to improve team capability, technical quality, seller experience, win rate, revenue growth, gross margin contribution, and customer outcomes through consistent leadership and operational discipline.\nThe ISA Manager partners closely with sales, presales, services, operations, vendor, and alliance leaders to align coverage, prioritize opportunities, remove barriers, and ensure customers receive timely, accurate, and business-aligned technical support. This role establishes clear expectations for opportunity ownership, discovery, solution quality, documentation, handoffs, pipeline management, and use of required systems and processes.\nThe ideal candidate is an experienced presales leader who combines people leadership, business acumen, technical credibility, and data-driven decision-making. They can coach across multiple technical disciplines, communicate effectively with executive stakeholders, and translate organizational goals into practical team priorities, measurable performance, and continuous improvement.\n\nResponsibilities\nThe requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nLead, coach, and develop a team of Inside Solutions Architects supporting assigned technology practices, customer segments, sales teams, and strategic business priorities.\nEstablish clear performance expectations, operating rhythms, development plans, and accountability for opportunity support, customer engagement, technical quality, responsiveness, and business results.\nConduct regular one-on-one meetings, team meetings, performance discussions, career-development conversations, and structured coaching based on observed behaviors, business data, and individual goals.\nGuide the team through consultative discovery, solution design, technical validation, competitive positioning, presentation development, and executive-level customer conversations.\nServe as a leadership escalation point for complex, strategic, high-risk, or time-sensitive opportunities, coordinating the appropriate ISA, CSA, SA, services, vendor, and partner resources.\nPartner with sales and presales leadership to align team capacity and technical coverage to pipeline priorities, customer needs, strategic accounts, and growth initiatives.\nDrive consistent opportunity ownership, assignment, qualification, documentation, activity tracking, stage progression, and handoff practices across required sales and presales systems.\nMonitor pipeline health, supported opportunity volume, controllable win rate, revenue, gross margin, cycle time, service attachment, customer engagement, and other performance indicators to identify trends and take action.\nInspect the quality and accuracy of technical recommendations, Bills of Materials, proposals, configurations, quotes, diagrams, licensing, support requirements, and solution documentation.\nBuild a culture of discovery, customer focus, collaboration, accountability, continuous learning, constructive feedback, and proactive communication.\nCreate and execute team enablement plans that improve technical depth, business acumen, vendor knowledge, presentation skills, discovery capability, solution accuracy, and use of AI and productivity tools.\nMaintain skills matrices, certification plans, succession plans, and role-development pathways that support individual growth and future organizational needs.\nPartner with vendor and alliance teams to coordinate training, certifications, technical resources, solution updates, partner programs, and strategic field engagement.\nChampion the inclusion of professional services, managed services, lifecycle services, and adjacent technology practices in customer recommendations where they improve customer outcomes.\nIdentify process gaps, recurring quality issues, coverage risks, tooling needs, and opportunities for automation; lead practical improvements that increase team capacity and seller experience.\nCommunicate team performance, risks, resource needs, accomplishments, and improvement plans to senior leadership through concise, data-supported business reviews and operating updates.\nParticipate in recruiting, interviewing, selection, onboarding, and ramp planning for new team members while supporting retention and employee engagement.\nEnsure team activities align with company policies, vendor requirements, customer commitments, ethical standards, and established sales and presales governance.\n\nEducation Requirement\nBA/BS in Information Technology, Computer Science, Engineering, Business Administration, Management Information Systems, or a related field, or equivalent practical experience.\n\nCertification Requirement\nCurrent technical, sales, or presales certifications from one or more strategic technology vendors are strongly preferred.\nLeadership, coaching, project management, sales methodology, cloud, security, datacenter, networking, workplace, collaboration, services, or AI-related credentials are desirable based on assigned team scope.\nDemonstrated commitment to maintaining relevant industry knowledge and completing additional training or certifications needed to support strategic partnerships and business priorities.\n\nRequired Experience\nMinimum of 8+ years of experience in information technology, solutions architecture, sales engineering, technical consulting, presales, or a related customer-facing technical role.\nMinimum of 3+ years of experience leading, managing, mentoring, or formally coaching technical presales professionals or comparable teams.\nDemonstrated experience supporting complex technology sales cycles and coordinating resources across sales, architecture, engineering, services, operations, vendors, and distribution partners.\nWorking knowledge of multiple enterprise technology domains and the ability to recognize dependencies, adjacent opportunities, solution risks, and the need for specialized technical resources.\nProven ability to translate business objectives into team priorities, operating plans, performance expectations, and measurable outcomes.\nExperience using CRM, pipeline, quoting, collaboration, reporting, and productivity platforms to manage opportunity support and team performance.\nDemonstrated ability to analyze win rate, revenue, gross margin, pipeline, activity, capacity, quality, and customer-impact data and convert findings into practical action plans.\nExperience managing competing priorities, resource constraints, escalations, deadlines, and organizational change in a fast-paced sales environment.\nExcellent written, verbal, presentation, facilitation, and executive communication skills.\nStrong coaching, feedback, conflict-resolution, decision-making, problem-solving, influence, and relationship-management skills.\nDemonstrated ability to lead inclusively, build trust, develop talent, establish accountability, and create a high-performing team culture.\nAbility to communicate credibly with technical specialists, sellers, business leaders, vendor partners, and customer stakeholders.\n\nKey Metrics That Define Success\nRevenue growth, quota attainment support, and gross margin contribution across ISA-supported opportunities.\nControllable win rate, opportunity progression, cycle-time improvement, and measurable technical influence on supported opportunities.\nAccurate opportunity assignment, ownership, documentation, pipeline visibility, activity tracking, and SLA performance.\nQuality and accuracy of discovery, Bills of Materials, quotes, technical designs, proposals, presentations, and sales-to-delivery handoffs.\nProfessional services, managed services, lifecycle, cross-sell, and adjacent-practice attachment and expansion.\nSeller and customer satisfaction with the responsiveness, consistency, expertise, and business value provided by the ISA team.\nTeam capability growth measured through development plans, certifications, skills progression, enablement participation, and readiness for expanded responsibilities.\nEmployee engagement, retention, internal mobility, succession readiness, and successful onboarding and ramp of new team members.\nConsistent use of required systems, processes, reporting standards, and governance practices.\nExecution of improvement initiatives that increase productivity, capacity, solution quality, collaboration, and customer outcomes.\n\nAbout You\nYou are a people-first leader who sets clear expectations, gives direct and constructive feedback, and invests in the growth of every team member.\nYou understand presales execution and can balance customer needs, seller urgency, technical quality, team capacity, and business outcomes.\nYou use data to identify trends and make decisions, while staying close enough to the work to understand the context behind the numbers.\nYou can lead across multiple technology practices without losing sight of when specialist expertise is required.\nYou are comfortable working with executives, sales leaders, technical teams, services organizations, vendors, distributors, and customers.\nYou are organized, accountable, adaptable, and calm under pressure, with a consistent focus on communication, follow-through, and continuous improvement.\nYou build trust through fairness, transparency, sound judgment, and a willingness to address issues early and directly.","description_format":"text","description_chars":9739,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-15T15:18:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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