{"id":3547569,"url":"https://alion.io/job/usaa-development-product-owner-mid-level-claims-modernization","title":"Development Product Owner (mid-level) | Claims Modernization","company":{"id":4683,"name":"USAA","domain":"usaa.com","url":"https://alion.io/company/usaa","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":28,"ghost_share":0.071,"stale_share":0.036,"repost_share":0.107,"time_to_fill_p50_days":9,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Antonio, United States","Phoenix, United States","Tampa, United States","Colorado Springs, United States","Plano, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85040,"max":162550,"currency":"USD","period":"year","gross":null,"usd_annual":162550},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Path Planning","optional":false},{"name":"Waterfall","optional":false}],"status":"live","first_seen_at":"2026-10-30T21:22:17Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T07:00:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why USAA?\nAt USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.\nEmbrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.\nWe are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.\nThe Opportunity\nAs a dedicated Development Product Owner-I for Claims Modernization, you will serve as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.\nWe offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Chesapeake, VA or Tampa, FL assistance is not available for this position.\nWhat you'll do:\nWorks with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.\nOwns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.\nServes as a knowledgeable collaborator across multiple business or system domains; is encouraged to lead development across multiple teams at the program and Epic level.\n Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.\nParticipates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.\nPartners with sponsors, stakeholders, and IT to facilitate, define and detail relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.\nParticipates with portfolio, program and project level plans related to schedule, scope and resources.\nPrepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.\nApplies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.\nCoaches and mentors less experienced Product Owners, including Seniors.\nDemonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.\nIdentifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.\nEnsures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.\nWhat you have:\nBachelor’s degree OR 4 years of related experience (12 years of related experience in lieu of degree).\n8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.\nExpert knowledge of Microsoft Office products, applicable databases and product management tools.\nExpert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.\nExpert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.\nExpert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.\nExpert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.\nAdvanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.\nWhat sets you apart:\nGuidewire Claim Center User of Product Owner Experience.\nExtensive experience leading teams delivering complex solutions with minimal supervision.\nExperience with Adobe Site Catalyst, GlassBox, Tableau, and/or other tools for measuring solution success.\nDemonstrated experience leading, teaching, and mentoring others.\nExperience evaluating technology opportunities/solutions and developing or grooming Features and Stories for ready development by an agile IT team.\nDemonstrated ability to work independently and collaborate with business stakeholders to resolve complex issues across various lines of business.\nDemonstrated ability to deliver executive-level communication (PowerPoint, Email Presentations).\nKnowledge of operational risk management practices.\nUS military experience gained through military service or gained as a military spouse / domestic partner [optional]\nCompensation range: The salary range for this position is: $85,040.00 - $162,550.00.\nUSAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).\nCompensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.\nEmployees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.\nThe above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.\nBenefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.\nFor more details on our outstanding benefits, visit our benefits page on USAAjobs.com.\nApplications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.\nUSAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.","description_format":"text","description_chars":8328,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Life insurance","Military spouse friendly","Wellness"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors","Property & Casualty Insurance","Life Insurance & Annuities"],"lifecycle":[{"event":"open","at":"2026-10-30T21:22:17Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":162550,"is_top_pay":true},"html_url":"https://alion.io/job/usaa-development-product-owner-mid-level-claims-modernization","json_url":"https://alion.io/job/usaa-development-product-owner-mid-level-claims-modernization.json","meta":{"generated_at":"2026-10-31T07:32:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11189,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4683},"rest":"https://alion.io/mcp/rest/get_company?id=4683"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusaa-development-product-owner-mid-level-claims-modernization"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusaa-development-product-owner-mid-level-claims-modernization"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusaa-development-product-owner-mid-level-claims-modernization"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usaa-development-product-owner-mid-level-claims-modernization\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusaa-development-product-owner-mid-level-claims-modernization"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3547569}},{"tool":"search_jobs","arguments":{"company":"usaa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3547569},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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