{"id":2590938,"url":"https://alion.io/job/usacs-ar-research-resolution-representative","title":"AR Research & Resolution Representative","company":{"id":2921118,"name":"USACS","domain":"usacs.com","url":"https://alion.io/company/usacs","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":14,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Use","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T10:56:23Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Posting Closing Date: Open until Filled\nWhere do you belong?\nYour career is more than just a job, it's part of your life. Whether you’re a clinician, or non-clinical professional, at USACS you'll feel a sense of connection working with clinicians and office staff who share your interests and values. We want you to love coming to work each day because you believe in what you do and the people with whom you work. We care about your success.\nUSACS also understands that location is important. We offer career opportunities for clinicians and non-clinical support staff from New York to Hawaii and numerous points in between. Our supportive culture, outstanding benefits and competitive compensation package is best in class.\nJob Description\nThe AR Research & Resolution Representative is responsible for researching and resolving claims to maximize cash collections, minimizing denials and lost revenue, modeling the organization's values, and working on individual and project denial and claim assignments.Location: Remote\nESSENTIAL JOB FUNCTIONS:\nPerforms various complex duties, including, but not limited to, working outstanding insurance or contract claims and resolving claim edits and denials. Maintains worklists and assignments at acceptable levels based on performance targets, KPI, and quality scores. \nConducts all insurance or contract follow-up aspects, including interfacing with payers, communicating with internal and external business partners by conducting phone calls, and utilizing web-based tools. Escalates items promptly.\nIdentifies opportunities to improve department workflows and cross-functional processes. Contributes to the development and maintenance of company-wide payer matrices and updates to Standard Operating Procedures\nServes as an active contributor in team meetings.\nMaintains knowledge of current government and carrier regulations relevant to the industry.\nModels the core values of the organization.\nPerforms and assists with other department duties as needed.\nKNOWLEDGE, SKILLS AND ABILITIES:\nKnowledge of and skill in using personal computers in a Windows environment, emphasizing basic word processing and data entry onto spreadsheet programs.\nKnowledge of medical insurance and its terminology.\nBasic knowledge of ICD-10 and CPT codes.\nAbility to work independently and as an effective team contributor.\nAbility to pay close attention to detail.\nAbility to identify, research, and solve problems and discrepancies.\nAbility to communicate courteously and professionally.\nAbility to maintain confidentiality.\nAbility to process assigned duties in an organized manner.\nAbility to perform basic mathematical calculations such as adding, subtracting, multiplying, and dividing.\nAbility to effectively perform in a multi-task work environment.\nAbility to work overtime when needed.\nAbility to work effectively in remote settings.\nEDUCATION AND EXPERIENCE:\nHigh school diploma or equivalent. \nExperience in medical insurance, billing experience, or equivalent training or education is helpful, but not required.\nPHYSICAL DEMANDS:\nStandard office or remote work environment requiring prolonged periods of computer use.\nMay occasionally require lifting files or materials up to 15 pounds.\nVisual and manual dexterity required for computer and claim documentation work.\nHourly Wage: $14.53 - $26.88\nThe hourly starting wage is $18.50\nHourly rate may be determined on several factors including but not limited to knowledge, skills, experience, education, geographical location and requirements stated in job description.\nUSACS offers a comprehensive and competitive benefits package designed to support the health, well-being, and financial security of our employees.\nBenefits may vary based on role, location, and employment status, but generally include:\nMedical, dental, and vision insurance options\n\nHealth savings accounts (HSA) and flexible spending accounts (FSA)\n\n401(k) employee and employer contributions\n\nPaid time off, including vacation, sick leave, and company holidays\n\nPaid parental leave & family support benefits\n\nShort-term and long-term disability insurance\n\nLife and accidental death & dismemberment (AD&D) insurance\n\nEmployee assistance programs & wellness resources\n\nAdditional compensation may include bonus eligibility, equity, or other incentive programs, depending on the role.\nSpecific benefit offerings and eligibility will be provided during the hiring process and may be subject to change in accordance with applicable laws and company policies.\nClick the red apply button to submit an application and resume. If you are an USACS employee, please apply via the Jobs Hub in the Workday system.","description_format":"text","description_chars":4665,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Parental leave","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Urgent & Emergency Care","Healthcare Staffing"],"lifecycle":[{"event":"open","at":"2026-10-15T05:57:56Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:18","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/usacs-ar-research-resolution-representative","json_url":"https://alion.io/job/usacs-ar-research-resolution-representative.json","meta":{"generated_at":"2026-10-16T14:12:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2491,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2921118},"rest":"https://alion.io/mcp/rest/get_company?id=2921118"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusacs-ar-research-resolution-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusacs-ar-research-resolution-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusacs-ar-research-resolution-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usacs-ar-research-resolution-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusacs-ar-research-resolution-representative"}]}