{"id":3552256,"url":"https://alion.io/job/usana-brand-reputation-communications-manager","title":"Brand Reputation & Communications Manager","company":{"id":1791293,"name":"USANA","domain":"usana.com","url":"https://alion.io/company/usana-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":156000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":673},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T23:10:05Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T15:22:03Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Description\nWho We Are Looking For\nWe are looking for an experienced and creative individual to join our team as our Reputation & Communications Manager. This role is responsible for strengthening USANA’s reputation, monitoring sentiment, and helping us communicate clearly and consistently with the audiences that matter most.\nIn this role, you will help shape how USANA is perceived-protecting and strengthening our reputation across review platforms, earned media, and the broader public conversation. You will write the press releases and corporate announcements that carry our voice publicly, seek out and activate the third-party credibility opportunities that build trust in our brand, and lend your writing to the corporate, executive, and crisis communications that keep our message consistent everywhere it appears. Our ideal candidate is equal parts strategist and doer, and above all, a self-starter. This is a role for someone who spots a gap, takes initiative, and consistently brings thoughtful solutions, and who follows through without waiting to be asked.\nWhat You Will Do as USANA’s Reputation & Communications Manager\nReputation Management\nOwn USANA’s strategy and day-to-day management of our owned and third-party review and credibility platforms, including responding to reviews\nMonitor brand sentiment across media outlets, forums, social channels, and review platforms, and deliver regular reports with clear insights and recommended actions\nSpot reputation risks early and recommend responses before issues escalate\nResearch emerging platforms, industry trends, and competitive activity, and regularly bring new ideas to leadership\nPublic Relations & Communications\nManage inbound media inquiries and build relationships with journalists and publications that support our reputation goals\nDevelop messaging with leadership to support proactive and reactive PR needs\nIdentify and pitch executive thought leadership opportunities, including podcasts, bylined articles, TEDx and industry conference stages, to position USANA leaders as voices in the health, wellness, and business communities\nSupport crisis communications strategy and execution alongside the executive director\nProvide writing, coordination, and project support for special projects\nBackground and Skills You Will Need\nBachelor’s degree in communications, marketing, public relations, journalism, or a related field\nFive plus years of experience in communications, public relations, or brand reputation, ideally including corporate or internal communications\nExceptional written and verbal communication skills, with a proven record of writing corporate, executive, or internal communications and a strong command of brand voice\nA hands-on background managing review platforms (Trustpilot, Google Business, BBB, or similar) and brand monitoring tools, with a solid understanding of digital PR, social listening, and online reputation strategy\nA track record of supporting executive visibility, such as speaker placement, media pitching, or thought leadership content\nAbility to manage multiple projects and tight deadlines under pressure, with the initiative to follow through without being chased\nGenuinely good with people: you build trust quickly with executives, colleagues, and external contacts, and you’re comfortable as a public-facing voice for the company\nWhat Will Make You Stand Out\nFamiliarity with influencer and affiliate reputation ecosystems\nA track record of launching or improving a brand’s presence on third-party review and credibility platforms\nExperience managing award submissions with measurable results, such as wins or finalist recognition\nExperience briefing and managing agency, freelance, or specialist support to extend your own capacity\nComfort presenting reputation insights and strategic recommendations directly to senior leadership\nThis is a hybrid role with regular weekly in-office time in Salt Lake City. \nWho We Are\nSince 1992, USANA has put science first with our focus on in-house research and manufacturing based in Salt Lake City, Utah to drive the creation of supplements that give your body the exact nutrition it needs to thrive. It’s why millions across the globe choose USANA as the nutritional provider for themselves and their loved ones. Today we are a billion-dollar company, thanks in part to more than 1,700 employees based around the world.\nOur Culture\nExcellence, Health, Integrity, and Community are core to our business. It is our commitment to always strive to be open-minded listeners, hold ourselves and others accountable, be respectful, and celebrate the strength that comes from collaboration. Through initiatives like our Inclusion and Belonging Council, we create a company culture where all members of the USANA family feel cared for, included, and valued.\nUSANA has repeatedly been named one of Utah’s Best Companies to Work For byUtah Businessmagazine, one of America’s Best Companies to Work For byOutside Magazine, one of the Best Places to Work for in the Direct Selling Industry byDirect Selling News,and named a top employer by Best of State.\nWhat You Will Love About USANA\nOur science backed mission to improve lives starts with you. With holistic wellness benefits, flexible work, and a culture built on care and connection, we help you thrive, so you can help others around the world do the same.\nHealth, Dental, Vision, Life and Disability Insurance\nOn-site medical and mental health clinic for you and your dependents\nFlexible paid time off, including sick time, vacation, holidays, family hours, and floating holidays\nPaid parental leave for both primary and secondary caregivers\n401k match and profit-sharing bonus\nChiropractor visits, massages, fitness classes, and full-service gym\nFree and discounted USANA products\nTuition reimbursement, mentorship opportunities, and learning and development licenses\nLearn more about working with us by visiting careers.usanainc.com\nSecurity notice: USANA Health Sciences will never ask for sensitive personal information during the initial application process or via unsecure channels like email. If you receive such a request, please do not respond and report it to us directly.","description_format":"text","description_chars":6192,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-30T23:10:05Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:1","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/usana-brand-reputation-communications-manager","json_url":"https://alion.io/job/usana-brand-reputation-communications-manager.json","meta":{"generated_at":"2026-11-05T17:25:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22759,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1791293},"rest":"https://alion.io/mcp/rest/get_company?id=1791293"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusana-brand-reputation-communications-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusana-brand-reputation-communications-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusana-brand-reputation-communications-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usana-brand-reputation-communications-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusana-brand-reputation-communications-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3552256}},{"tool":"search_jobs","arguments":{"company":"usana.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3552256},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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