{"id":1135825,"url":"https://alion.io/job/usequestrian-athlete-horse-services-coordinator","title":"Athlete & Horse Services Coordinator","company":{"id":1047681,"name":"USEquestrian","domain":"usef.org","url":"https://alion.io/company/usequestrian","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lexington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-07-28T01:38:00Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-25T11:45:11Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":89},"description":"Under direction of the Assistant Director of Athlete & Horse Services, this position provides member service and creates positive member experiences both in person and via electronic communication; processes and maintains records of horse recording and/or registration applications, transfers, leases, and name changes; and researches problems. Additionally, this position is responsible for processing and posting results, facilitating issues regarding results, officials, entry forms and rules pertaining to events, coding competitions in AHSD for points, and providing complete customer service to competition staff from the beginning to end of each event. In addition, this position audits, reconciles and processes all results data submitted by competitions in order to ensure quality and completeness.\nDuties and Responsibilities:\nProvides Customer support by:Processing horse recording applications, transfers, leases, name changes, and measurements.\nProviding member service via e-mail, telephone, and walk-ins.\nReviewing pending horse files and researching problems.\nServing as a liaison to competition managers, organizers and secretaries\n\nLiaises with members, competition stewards and managers to correctly record measurements conducted at licensed competitions.\nProvides assistance on implementation of rule changes to competition management, secretaries, and members as they relate to the Athlete & Horse Services department functions.\nAssists in receiving results into USEF databases, and ensuring results are complete, accurate, and organized according to procedure prior to data entry or processing. \nProcesses competition results and appropriately codes sections to count for points.\nInterfaces with competition managers and/or competition secretaries to obtain and improve the quality of results submitted.\nWorks with members and competition secretaries to correct points from competitions that have been previously processed.\nGoals and Objectives:\nInternal and external member service is effective, member relationships are enhanced, problems are resolved, and positive relationships are created and maintained.\nHorse recordings, transfers, leases and name changes, as well as memberships and other data, are processed accurately and within the required timeframes.\nRecords are maintained effectively.\nExceptional member service is provided, and member relationships are enhanced.\nCommunication with members and staff is effective and professional.\nRelationships with Directors and other staff are productive and promote a positive team environment.\nAssistance is provided to other department members when needed.\nRequired, Knowledge, Skills & Abilities:\nAbility to communicate effectively with members.\nRequires proficiency in the use of Microsoft Office applications.\nExcellent customer service skills with the ability to solve problems.\nKnowledge of equine and the equine sport.\nEducation and Experience:\nHigh School diploma or equivalent preferred.\nSix months customer service or data entry experience preferred\nPhysical Requirements:\nProlonged periods sitting at a desk and working on a computer.\nMust be able to lift up to 10 pounds and occasional lifting and/or moving up to 25 pounds. (Anything over 25 pounds requires a two person lift)\nUS Equestrian is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, national origin, disability status, marital status, protected veteran status, or any other characteristic protected by law. We strongly encourage applications from black, indigenous, and people of color, immigrants, women, people with disabilities, members of the LGBTQIA+ community, and other underrepresented and historically marginalized groups.","description_format":"text","description_chars":3804,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sporting Events"],"lifecycle":[{"event":"open","at":"2026-09-23T07:58:21Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.344,"p_room":0.35,"age_days":89,"expected_fill_days":23,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/usequestrian-athlete-horse-services-coordinator","json_url":"https://alion.io/job/usequestrian-athlete-horse-services-coordinator.json","meta":{"generated_at":"2026-10-25T12:08:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17495,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1047681},"rest":"https://alion.io/mcp/rest/get_company?id=1047681"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusequestrian-athlete-horse-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusequestrian-athlete-horse-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusequestrian-athlete-horse-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usequestrian-athlete-horse-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusequestrian-athlete-horse-services-coordinator"}]}