{"id":3545600,"url":"https://alion.io/job/usertesting-solutions-consultant","title":"Solutions Consultant","company":{"id":174823,"name":"UserTesting","domain":"usertesting.com","url":"https://alion.io/company/usertesting","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"UserTesting","optional":false}],"status":"live","first_seen_at":"2026-10-30T18:35:44Z","employer_posted_date":null,"last_verified_at":"2026-10-30T18:35:44Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"We’re Auros—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.\n\nWe empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.\n\nTrusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100— Auros delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.\n\nLet’s build experiences people love—together.\nThe Opportunity \nWe're looking for a Solutions Consultant to join our team as an independent individual contributor, helping customers understand how UserTesting can support their business goals and experience research needs.\n\nIn this role, you'll partner closely with Sales and cross-functional teams to support deal strategy, advance opportunities, and deliver engaging customer experiences. You'll bring together product knowledge, research fundamentals, and consultative skills to demonstrate value, recommend solutions, and help customers make informed decisions.\n\nThis is an opportunity to make a meaningful impact on customer relationships and business growth while continuing to build your expertise within a collaborative Solutions Consulting team.\n\nResponsibilities\n\nPartner with Sales to drive deal success: Collaborate with Sales representatives and account teams to execute deal strategies, conduct pipeline reviews, identify gaps using frameworks such as MEDDICC, and support opportunities through the sales cycle.\n\nDeliver engaging customer experiences: Build trusted relationships with customer stakeholders through thoughtful discovery, tailored product demonstrations, and clear, value-driven conversations that connect UserTesting solutions to customer needs.\n\nExecute proofs of concept and value: Lead Proof of Concept (POC) and Proof of Value (POV) activities, aligning with defined success criteria, demonstrating platform capabilities, and helping customers understand the potential impact of UserTesting.\n\nRecommend solutions with confidence: Provide consultative guidance on product capabilities, configurations, and relevant use cases, while effectively addressing common technical, product, and competitive questions.\n\nBuild product and research expertise: Develop and apply strong knowledge of the UserTesting platform, integrations, and qualitative research methodologies to support customer conversations and solution recommendations.\n\nCollaborate and share insights: Work with Customer Success, Product, and other cross-functional partners to support deal execution, share customer feedback, and contribute to team learning and best practices.\n\nDemonstrate ownership and professionalism: Independently manage priorities, exercise sound judgment, and contribute to a positive team environment through reliable execution, knowledge sharing, and peer mentorship.\n\nRequirements \n3+ years of experience in Solutions Consulting, Sales Engineering, Pre-Sales, or a related customer-facing technical or consultative role.\n\nExperience supporting sales cycles, partnering with account teams, and delivering effective customer-facing presentations or product demonstrations.\n\nFoundational understanding of sales methodologies, pipeline management, and opportunity qualification processes.\n\nStrong communication and relationship-building skills, with the ability to translate product capabilities and technical concepts into clear, customer-focused value.\n\nAbility to understand customer challenges, recommend relevant solutions, and navigate common product or competitive objections with confidence.\n\nStrong collaboration, organizational, and problem-solving skills, with the ability to work independently, manage competing priorities, and deliver on commitments.\n\nCuriosity and a willingness to continuously develop expertise in technology, customer experience, and experience research methodologies.\n\nDon’t meet every single requirement but excited about the role? We encourage you to apply. Research shows that some candidates are less likely to apply unless they meet 100% of the qualifications—but you may be exactly who we’re looking for. Diverse perspectives drive innovation, and we’re committed to building a team with a wide range of backgrounds, experiences, and skills.\n\nApplication Process\nMeet with a Recruiter\n\nMeet the Hiring Manager\n\nParticipate in a Panel Interview\n\nFinal Interview (if applicable)\n\nOffer Stage\n\nAccommodationsAt Auros, we’re committed to creating inclusive and accessible experiences for all candidates. We believe diverse perspectives are essential to building exceptional products and experiences. If you require accommodations or would like us to tailor the interview process to better meet your needs, please contact us at .\n\nAuros is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women, minorities, individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds, experiences, abilities and perspectives. Auros will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.\nOriginally posted on Himalayas","description_format":"text","description_chars":5647,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Market Research","Product Analytics & Session Replay"],"lifecycle":[{"event":"open","at":"2026-10-30T20:30:45Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-31T06:23:40+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":34,"reasons":["seen:2","win:early"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/usertesting-solutions-consultant","json_url":"https://alion.io/job/usertesting-solutions-consultant.json","meta":{"generated_at":"2026-11-03T03:41:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4979,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174823},"rest":"https://alion.io/mcp/rest/get_company?id=174823"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusertesting-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusertesting-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusertesting-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usertesting-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusertesting-solutions-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3545600}},{"tool":"search_jobs","arguments":{"company":"usertesting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3545600},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}