Supervisor, Technical Writer

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds-regardless of background-to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Supervisor, Technical Writer supports USP’s global Advanced Manufacturing Technologies (AMT) and Resiliency Center work by developing clear, accurate, and audience-appropriate materials for external use. This role translates scientific, technical, and operational information for external audiences and supports alignment between content development and community engagement activities. The Supervisor, Technical Writer collaborates with technical experts, project leads, and communications stakeholders across regions and supervises the Community Engagement Specialist.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Supervisor, Technical Writer has the following responsibilities:

• Develop written content such as articles, briefs, reports, blogs, presentations, case studies, and other communication materials supporting AMT and Supply Chain Solutions initiatives.
• Translate complex scientific, technical, manufacturing, and supply chain information - including technical outlines, interview notes, research findings, meeting summaries, and subject matter expert input - into clear, accurate, and accessible written materials for external audiences.
• Collaborate with subject matter experts and project teams to gather information, validate technical accuracy, and incorporate feedback throughout the content development process.
• Support market-facing, educational, conference, and sales enablement materials that communicate USP's global AMT and Resiliency Center expertise, programs, services, and public health mission.
• Edit and refine draft materials to improve clarity, consistency, readability, and audience relevance.
• Apply USP brand standards, messaging priorities, and scientific quality expectations to written materials.
• Supervise the Community Engagement Specialist and support alignment between technical content and community engagement activities.
• Other duties as assigned

Strategic Value

• Supports USP's global AMT and Resiliency Center visibility in international and commercial markets by turning internal technical expertise into clear, practical materials for external audiences.

• Strengthens credibility and supports inbound interest by helping USP communicate AMT and Resiliency Center work in a consistent, audience-appropriate way.

Who is USP Looking For?

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

• The successful candidate will demonstrate strong writing and communication skills, along with the ability to work effectively with technical subject matter experts and diverse stakeholders.
• Minimum qualifications include a bachelor's degree in a relevant field and at least four years of related experience in technical writing, scientific communications, content development, or a similar role supporting technical or scientific audiences.
• Experience developing written content such as articles, briefs, white papers, reports, presentations, or similar materials.

• Demonstrated ability to translate complex technical or scientific concepts into content that is clear, accurate, and accessible to broader audiences.

• Experience supporting content development that involves input from multiple subject matter experts and stakeholders, including synthesizing technical feedback and incorporating it into clear, accurate written materials.

• Strong writing, editing, and proofreading skills with exceptional attention to detail.

• Ability to manage multiple content assignments and deliver high-quality work within established timelines.

• Self-directed work style with the ability to take ownership of assignments, move work forward with minimal direction, and exercise sound judgment in clarifying priorities when needed.

• Comfort working with ambiguity, including the ability to clarify direction, synthesize incomplete information, and move assignments forward in evolving project environments.

• Strong collaboration and communication skills, including the ability to work effectively with geographically distributed teams.

Additional Desired Preferences

• Experience working with U.S.-based teams and stakeholders.
• Familiarity with pharmaceutical manufacturing, healthcare, life sciences, supply chain, or other technical subject areas.

Supervisory Responsibilities

Directly supervises the Community Engagement Specialist.

Benefits

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.