{"id":2772268,"url":"https://alion.io/job/ust-application-support-net-sql-hybrid-madrid-3-2","title":"Application Support (.NET + SQL) - Hybrid Madrid (3-2)","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madrid, Spain"],"countries":["ES"],"hiring_countries":["ES"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":66000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":611},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"Apache Kafka","optional":false},{"name":"C#","optional":false},{"name":"Kubernetes","optional":false},{"name":"MS SQL","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Active Directory","optional":true},{"name":"CI/CD","optional":true},{"name":"Dynatrace","optional":true},{"name":"GitLab","optional":true},{"name":"Grafana","optional":true},{"name":"JavaScript","optional":true},{"name":"Jenkins","optional":true},{"name":"Linux","optional":true},{"name":"React.js","optional":true},{"name":"Splunk","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T13:14:18Z","board_verified":true,"closed_at":null,"days_open":30,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":30},"description":"We are still looking for the very Top Talent…and we would be delighted if you were to join our team!\nMore in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.\nWhat we look for?\nWe are currently looking for aL3 Support Engineer with experience with.NET and SQL to join a strategic banking project based inMadrid, Spain.\nRequired to go to the client's offices in central Madrid 3 days a week.\nHigh english level is required.\nKey Responsibilities:\nAct as the L3 escalation point for critical production incidents, driving resolution through log analysis, code debugging, and telemetry.Perform root cause analysis (RCA) for complex outages, working with core development teams to implement long-term fixes.Coordinate and drive incident resolution efforts by quickly assessing issues, engaging the appropriate technical teams, and ensuring timely restoration of service.Actively participate in live incident calls and maintain situational awareness until services are fully restored.Monitor, troubleshoot, and optimize distributed microservices and event streams across production environments.Maintain database integrity and debug performance issues using complex SQL queries.Participate in release management, operational readiness reviews, and deployment processes in Kubernetes clusters.Join the team's rotating 24/7 on-call duty schedule to support mission-critical applications.Mandatory requirements:\n3+ years of hands-on experience in L3 Application Support, Site Reliability, or Software Engineering in high-availability environments.\nEnglish C1\nStrong backend troubleshooting skills with .NET and C# Solid experience with distributed architectures: REST APIs, Microservices, MQ and Kafka (event handling/topics debugging).\nDeep working knowledge of MSSQL and relational databases for data analysis and troubleshooting.\nOther databases technologies are a plus.\nProficient with Kubernetes, Windows, and Linux environments.\nProven ability to participate in an on-call rota (including evening/weekend coverage as scheduled).\nHands on experience using Dynatrace and Splunk. Grafana is a nice to have.\nNICE TO HAVE Familiarity with frontend frameworks, specifically React, to assist in end-to-end user issue tracing. Prior experience in Fintech, Digital Banking, and investment product. Exposure to CI/CD pipelines (GitLab, Jenkins). Handling of Active Directory tasks.¿What can we offer?\n- 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!\n- Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).\n- `Retribución Flexible´ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan…)\n- Free access to several training platforms\n- Professional stability and career plans\n- UST also, compensates referrals from which you could benefit when you refer professionals.\n- The option to pick between 12 or 14 payments along the year.\n- Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)\n- UST Club Platform discounts and gym Access discounts\nIf you would like to know more, do not hesitate to apply and we’ll get in touch to fill you in details. UST is waiting for you!\nIn UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.","description_format":"text","description_chars":3789,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave"],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-17T06:42:33Z"}],"visa":[],"liveness":{"score":19,"band":"cold","label":"Long shot","p_open":1,"p_active":0.531,"p_room":0.35,"age_days":30,"expected_fill_days":14,"reasons":["conf:0","win:tail","comp:brand"],"computed_at":"2026-10-17T13:43:01Z"},"pay":null,"html_url":"https://alion.io/job/ust-application-support-net-sql-hybrid-madrid-3-2","json_url":"https://alion.io/job/ust-application-support-net-sql-hybrid-madrid-3-2.json","meta":{"generated_at":"2026-10-17T13:43:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18446,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774626},"rest":"https://alion.io/mcp/rest/get_company?id=1774626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fust-application-support-net-sql-hybrid-madrid-3-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fust-application-support-net-sql-hybrid-madrid-3-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fust-application-support-net-sql-hybrid-madrid-3-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ust-application-support-net-sql-hybrid-madrid-3-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fust-application-support-net-sql-hybrid-madrid-3-2"}]}