Associate III - Business Analysis (Salesforce)

UST • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 1 day ago
Smart Apply
Similar jobs
1,825,096open jobs
104,883companies
274,153added this week
Browse all
Salary
≈ $13k – $30k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Middle · 5+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Aug 10, 2026.

Overview
Company
Impact
Profile match

UST

UST is a leading global digital technology and transformation services company that provides innovative solutions to enterprise clients worldwide. Headquartered in Aliso Viejo, California, the firm specializes in digital consulting, cloud infrastructure, product engineering, and cybersecurity. Founded in 1998, it partners with major organizations across diverse industries to accelerate technological modernization and build agile, scalable business models.
ust.com • HQ: Aliso Viejo, United States • Information Technology • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 5000+ employees • Est. 1998
Tech stack of UST

SalesforceFunctionalBusinessAnalyst(CRM)HiringLocation

Kochi|Trivandrum|Gurgaon|Noida|Bengaluru|Chennai|Pune

ExperienceRange

5to10Years

  • Minimum5+yearsofexperienceasaBusinessAnalyst
  • Stronghands-onexperiencein SalesforceCRMenvironments
  • ExperienceworkingacrossSalesforceSalesCloud,ServiceCloud,andCRMtransformationinitiativesMust-HaveSkillsSalesforceCRMFunctionalExpertise
  • SalesforceSalesCloud
  • SalesforceServiceCloud
  • SalesforceCRMFunctionalAnalysis
  • SalesforceDataModelUnderstanding
  • SalesforceConfigurationKnowledgeBusinessAnalysis
  • RequirementsGathering&Elicitation
  • RequirementAnalysis&Documentation
  • BusinessProcessMapping
  • GapAnalysis
  • ImpactAnalysis
  • StakeholderWorkshops
  • UserStoryWriting
  • AcceptanceCriteriaDefinitionDocumentation
  • BRD(BusinessRequirementsDocument)
  • FRD(FunctionalRequirementsDocument)
  • UserStories
  • ProcessFlows
  • FunctionalSpecifications
  • RequirementTraceabilityCRMProcessDesign
  • Lead-to-OpportunityProcess
  • OpportunityManagement
  • CaseManagement
  • CustomerLifecycleProcesses
  • Sales&ServiceWorkflowsSalesforceConfigurationKnowledge
  • CustomObjects
  • Fields&Relationships
  • Workflows
  • ValidationRules
  • Reports&Dashboards
  • BasicSecurityConceptsTesting&QualityAssurance
  • SITSupport
  • UATPlanning&Execution
  • TestScenarioCreation
  • DefectTracking&Resolution
  • FunctionalValidation

    • Data&Integration

    • DataMapping
    • DataMigrationSupport
    • SalesforceIntegrationUnderstanding
    • DataValidation&Reconciliation

    AgileDelivery

    • AgileMethodology
    • ScrumFramework
    • SprintPlanning
    • BacklogGrooming
    • SprintReviews
    • Jira/AgileTools

    StakeholderManagement

  • BusinessStakeholderEngagement
  • Cross-functionalCoordination
  • FunctionalWorkshops
  • RequirementsWalkthroughs
  • Communication&PresentationSkillsGood-to-HaveSkillsSalesforceCertifications
  • SalesforceAdministratorCertification
  • SalesforceBusinessAnalystCertificationSalesforceProducts
  • MarketingCloud
  • SalesforceAI/EinsteinAIDomainExperience
  • LifeSciences
  • PharmaceuticalIndustry
  • HealthcareDomainCompliance&RegulatoryKnowledge
  • GDPR
  • HIPAA
  • DataPrivacy&ComplianceRequirementsIntegrations
  • SalesforceIntegrations
  • APIs&MiddlewareExposureTraining&ChangeManagement
  • End-UserTraining
  • UserAdoptionPrograms
  • CRMChangeManagementKeyResponsibilities

    BusinessAnalysis&RequirementManagement

    • Gather,analyze,anddocumentbusinessrequirementsthroughstakeholderdiscussions,workshops,andinterviews.
    • CreateBRDs,FRDs,userstories,processflows,andacceptancecriteria.
    • TranslatebusinessrequirementsintofunctionalSalesforcesolutions.

    CRMProcessDesign

    • Designanddocumentend-to-endCRMbusinessprocesses.
    • SupportLead-to-Opportunity,OpportunityManagement,andCaseManagementprocessimplementations.

      SalesforceFunctionalSupport
    • CollaboratewithSalesforceAdministrators,Developers,andArchitects.
    • ProvidefunctionalguidanceonSalesforcecapabilitiesandconfigurations.
    • Supportsolutiondesignandconfigurationdecisions.

      Testing&DeploymentSupport
    • DefinetestscenariosandsupportSIT/UATactivities.
    • Validatedeliveredfunctionalityagainstbusinessrequirements.
    • Coordinatedefectresolutionwithtechnicalteams.

      Data&IntegrationSupport
    • Participateindatamappingandmigrationactivities.
    • Supportintegration-relatedrequirementdefinitionandvalidation.

      UserAdoption&Training
    • Conductend-usertrainingsessions.
    • DriveCRMadoptioninitiatives.
    • Supportchangemanagementactivities.

      StakeholderEngagement
    • Serveastheliaisonbetweenbusinessusersandtechnicalteams.
    • Ensuresolutionsalignwithbusinessobjectivesandoperationalneeds.

    • Free account
    Stop reading job ads. Get the ones that fit.
    One free account turns this page into a shortlist built around your stack, your level and your pay.
    Match on every job. Stack, seniority, pay and location, scored against your profile.
    1,825,096 open roles. Read straight off company career pages, refreshed every day.
    Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
    3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
    Create a free account Continue with Google
    Free forever. No card. Under a minute.

    Your match

    How well do you fit this role?
    Two answers are enough for a real match. No account needed.
    Check my fit
    Answers stay in this browser until you create an account.

    Recommended for you based on this role

    Analytics
    Similar stack
    Same company
    Bengaluru
    Business Analyst 6 months ago
    ≈ $11k – $26k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Chennai
    Apply
    ≈ $8k – $19k per year (Estimated) • In office • Full-Time • Master's Degree • Chennai
    Management
    Agile
    Scrum
    Microsoft Office
    Apply
    ≈ $15k – $30k per year (Estimated) • In office • Full-Time • 5+ years exp • Master's Degree • Madurai
    DevOps
    Azure DevOps
    Azure
    Management
    Confluence
    Jira
    Agile
    Scrum
    Apply
    ≈ $16k – $31k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Chennai
    Management
    Confluence
    Apply
    GCP Data Analyst 3 hours ago
    ≈ $17k – $33k per year (Estimated) • Hybrid • 7+ years exp • Master's Degree • Hyderabad
    Python
    SQL
    Databases
    Google BigQuery
    Teradata
    BigQuery
    DevOps
    GCP
    Apply
    Frontend Engineer 1 hour ago
    Remote (Turkey) • 3+ years exp • Turkey
    Python
    JavaScript
    TypeScript
    Node JS
    Python
    pySpark
    Databases
    PostgreSQL
    Databricks
    AI/ML
    Cursor
    Claude
    Spark
    Claude Code
    AI Agents
    LLM Guardrails
    Frontend
    Redux
    React.js
    Ant Design
    Redux Toolkit
    Mobile
    State Management
    DevOps
    GitHub
    Design
    Figma
    Management
    Jira
    Apply
    Hybrid • Istanbul
    DevOps
    Git
    AWS
    GitLab
    Management
    Jira
    QA
    TestRail
    TestNG
    Selenium
    JMeter
    Swagger
    Postman
    Apply
    ≈ $44k – $123k per year (Estimated) • In office • 5+ years exp • Turkey
    Python
    Java
    Databases
    MongoDB
    DevOps
    CI/CD
    AWS
    Management
    Jira
    Agile
    Apply
    ≈ $37k – $106k per year (Estimated) • In office • 5+ years exp • Bachelor's Degree • Istanbul
    Python
    JavaScript
    SQL
    Dart
    Databases
    Databricks
    Mobile
    Flutter
    DevOps
    CI/CD
    Jenkins
    AWS
    AWS Lambda
    Amazon EC2
    Amazon S3
    API Gateway
    Management
    Jira
    Agile
    Scrum
    QA
    Selenium
    Appium
    Apply
    In office • 5+ years exp • Bachelor's Degree • Istanbul
    Python
    Bash
    DevOps
    AWS
    Linux
    TCP/IP
    Wi-Fi
    SOAP
    Cybersecurity
    Wireshark
    Management
    Confluence
    Jira
    Agile
    Scrum
    QA
    Postman
    Apply
    ≈ $16k – $32k per year (Estimated) • In office • Chennai
    SQL
    Analytics
    Microsoft Excel
    Apply
    ≈ $9k – $21k per year (Estimated) • In office • 2+ years exp • Bachelor's Degree • Thiruvananthapuram
    DevOps
    SLI/SLO/SLA
    Apply
    ≈ $18k – $40k per year (Estimated) • In office • 5+ years exp • Thiruvananthapuram
    Management
    UiPath
    Agile
    BPMN
    Waterfall
    Apply
    ≈ $19k – $37k per year (Estimated) • In office • 8+ years exp • Bachelor's Degree • Bengaluru
    Databases
    Databricks
    AI/ML
    Copilot
    Apply
    ≈ $18k – $41k per year (Estimated) • In office • Kochi
    Python
    Java
    SQL
    Management
    Agile
    Apply
    ≈ $7.5k – $18k per year (Estimated) • In office • Full-Time • 2+ years exp • Bachelor's Degree • Bengaluru
    DevOps
    GCP
    Management
    Outlook
    Microsoft Office
    Apply
    In office • Bengaluru
    Apply
    Jr.Chemist 1 day ago
    ≈ $10k – $25k per year (Estimated) • In office • Full-Time • Bengaluru
    Apply
    Jr.Chemist 1 day ago
    ≈ $9.5k – $24k per year (Estimated) • In office • Full-Time • Bengaluru
    Cybersecurity
    CAPA
    Apply
    ≈ $19k – $41k per year (Estimated) • In office • Full-Time • 8+ years exp • Mumbai • Gurgaon • Bengaluru
    DevOps
    GCP
    Azure
    AWS
    Kubernetes
    FinOps
    Apply
    See all jobs
    This is one of many
    1,825,096 more open roles from verified company boards, updated every day.
    Browse all jobs Get matched roles