{"id":2772213,"url":"https://alion.io/job/ust-bpm-product-configuration-analyst","title":"BPM Product Configuration Analyst","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":21000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T16:24:56Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"UST Tittle: Associate III - BPM\nWho we are:\nAt UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .\nSummary:\nUST is looking for BPM Product Configuration Analyst\nThe Opportunity:\nRole Summary\nThe Product Configuration Analyst is responsible for configuring and maintaining healthcare products, groups, benefit plans, and related system components within TriZetto Facets. \nThe role ensures timely and accurate implementation of group setups, renewals, plan changes, and maintenance requests while meeting quality, productivity, compliance, and turnaround-time requirements. Key Responsibilities:\nProduct & Group Configuration\nConfigure healthcare products, groups, accounts, sub-accounts, and benefit structures in TriZetto Facets.Implement new group setups, renewals, amendments, terminations, and maintenance requests. Configure benefit plans, accumulators, eligibility rules, and plan attributes. Maintain configuration components and related system parameters. Support implementation of new products and benefit changes. Requirements Analysis \nReview PDRs, benefit documents, implementation guides, contracts, and business requirements. \nInterpret product and group design requirements. \nTranslate approved business requirements into TriZetto Facets configuration. Identify and escalate requirement gaps, conflicts, or dependencies. Validation & Testing • Conduct unit testing of completed configurations.Verify configuration accuracy against source requirements. Support QA testing and timely defect resolution. Address fallout and production support issues. Operational Support Monitor assigned configuration work queues. \nMeet service-level and turnaround-time requirements. \nSupport implementation and deployment activities. \nParticipate in issue resolution and production stabilization activities. Documentation:\nMaintain configuration documentation and evidence. Update implementation logs and supporting records. Follow established configuration standards and procedures. Contribute to knowledge management repositories. Mandatory Skills & Competencies\nKnowledge of healthcare benefit plan and group configuration in TriZetto Facets. \nUnderstanding of group setup and implementation processes. \nAbility to analyze benefit documents, contracts, and business requirements. \nStrong attention to detail and commitment to accuracy. Effective written and verbal communication skills. Qualifications Education\nBachelor's degree or equivalent relevant experience. \nExperience\n2 to 5 years of healthcare payer configuration experience. Experience supporting product or group implementations. Knowledge of healthcare insurance products and benefit structures. \nRequired Platform:\nHands-on experience with TriZetto Facets product, benefit, or group configuration. Domain Knowledge Healthcare payer operations.Benefit plan design. Enrolment and membership. Claims processing. Provider networks. Commercial, ACA, Medicare, and Medicaid products. Key Performance Indicators (KPIs) :\nConfiguration productivity \nConfiguration accuracy \nFirst-pass quality \nTurnaround time SLA adherence Defect rate Rework rate Production support responsivenessSkills\nFACETS, Benefits Administration, Claims Management, Healthcare Systems\nWhat we believe:\nWe’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.\nHumility:\nWe will listen, learn, be empathetic and help selflessly in our interactions with everyone.\nHumanity:\nThrough business, we will better the lives of those less fortunate than ourselves.\nIntegrity:\nWe honour our commitments and act with responsibility in all our relationships.\nEqual Employment Opportunity Statement\nUST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.\nAll employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.\nUSTreserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.\n• To support and promote the values of UST.\nComply with all Company policies and procedures","description_format":"text","description_chars":4997,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-17T06:42:33Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.367,"p_room":0.45,"age_days":24,"expected_fill_days":14,"reasons":["conf:2","win:tail","comp:junior,brand"],"computed_at":"2026-10-17T18:38:37Z"},"pay":null,"html_url":"https://alion.io/job/ust-bpm-product-configuration-analyst","json_url":"https://alion.io/job/ust-bpm-product-configuration-analyst.json","meta":{"generated_at":"2026-10-17T18:38:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1500,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774626},"rest":"https://alion.io/mcp/rest/get_company?id=1774626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fust-bpm-product-configuration-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fust-bpm-product-configuration-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fust-bpm-product-configuration-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ust-bpm-product-configuration-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fust-bpm-product-configuration-analyst"}]}