Developer III - Enterprise Solutions (ServiceNow Developer – GRC/IRM Solutions)

Job Description: Senior ServiceNow Developer -

Senior ServiceNow Developer - GRC / IRM Solutions

Experience Range

5-10+ Years Overall Experience

3+ Years of ServiceNow GRC / IRM Experience

We are seeking an experienced Senior ServiceNow Developer - GRC/IRM Solutions to design, develop, configure, and implement enterprise Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM) solutions on the ServiceNow platform. The ideal candidate will possess strong expertise in ServiceNow IRM modules, workflow automation, platform development, integrations, and risk management frameworks to support organizational compliance, operational resilience, and governance initiatives.

The successful candidate will collaborate with business stakeholders, architects, security teams, risk and compliance leaders, and development teams to deliver scalable, high-quality, and business-aligned ServiceNow solutions. Relevant ServiceNow GRC/IRM development responsibilities and qualifications are reflected in internal reference materials such as JD_Dev_GRC.docx and ServiceNow Solution Architect Job Description.docx.

ServiceNow GRC / IRM Development

Design, configure, customize, and support ServiceNow IRM/GRC applications and solutions.

Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, Flow Designer flows, and workflows.

Policy & Compliance Management

Risk Management

Audit Management

Vendor Risk Management (VRM)

Business Continuity Management (BCM)

Operational Resilience

Develop custom applications and solutions to extend ServiceNow IRM capabilities.

Configure risk assessments, control testing, policy attestations, issue management, remediation workflows, and exception management processes.

Workflow Automation & Platform Configuration

• Build and maintain automation solutions using Flow Designer, Workflow Editor, IntegrationHub, and ServiceNow automation capabilities.
• Configure forms, related lists, notifications, approvals, record producers, and catalog items.
• Develop and optimize risk, compliance, audit, and vendor management workflows.
• Implement role-based access controls (ACLs), security controls, and data governance requirements.

Integrations & Technical Development

• Design and develop integrations using REST APIs, SOAP Web Services, IntegrationHub, and MID Server.
• Integrate ServiceNow with third-party governance, compliance, audit, and security applications.
• Support data migration, transformation, and synchronization activities across enterprise systems.
• Troubleshoot and resolve platform, application, and integration-related issues.

  Reporting & Analytics

  Develop dashboards, reports, scorecards, and compliance metrics for risk and governance teams.

  Create executive-level reporting for risk visibility, audit readiness, vendor assessments, and compliance monitoring.

  Support Performance Analytics and KPI reporting initiatives.

  Collaboration & Delivery

  Work closely with business stakeholders to gather requirements and translate them into technical solutions.

  Participate in solution design discussions, sprint planning, code reviews, testing, and release management.

  Support SIT, UAT, production deployments, and post-production activities.

  Collaborate with architects, security teams, auditors, compliance teams, and project managers to ensure successful delivery.

  Experience

  5+ years of ServiceNow development experience.

  3+ years of hands-on experience implementing ServiceNow GRC/IRM solutions.

  Experience delivering enterprise-scale ServiceNow implementations.

  Strong experience working within Agile/Scrum delivery environments.

  Technical Skills

  Strong expertise in:

  ServiceNow IRM / GRC

  Risk Management

  Policy & Compliance Management

  Audit Management

  Vendor Risk Management (VRM)

  Operational Resilience

  Business Continuity Management (BCM)

  Hands-on experience with:

  Flow Designer

  IntegrationHub

  Business Rules

  Client Scripts

  Script Includes

  UI Policies

  Service Catalog

  Record Producers

  ACLs

  Notifications

  Integration experience using:

  REST APIs

  SOAP APIs

  MID Server

  Web Services

  Strong knowledge of:

  JavaScript

  ServiceNow platform architecture

  Risk and compliance processes

  SDLC and ITIL best practices

  Experience with CMDB and CSDM is preferred.

  Certifications

  ServiceNow Certified System Administrator (CSA)

  ServiceNow Certified Application Developer (CAD)

  ServiceNow Certified Implementation Specialist - Risk & Compliance / IRM

  ITIL Foundation Certification

  Nice-to-Have

  Experience with Security Operations (SecOps).

  Exposure to Governance, Risk & Compliance frameworks.

  Experience supporting regulatory compliance initiatives.

  Knowledge of ISO 27001, NIST, HIPAA, SOC2, or similar frameworks.

  Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.