DevOps SRE Delivery Manager

Job Description:

UST’s DevOps Practice is looking for a highly skilled AI for SDLC along with DevOps and SRE Delivery Manager to oversee DevOps and SRE transformation programs for our enterprise clients. The ideal candidate will possess a comprehensive understanding of DevOps and Site Reliability Engineering (SRE) principles, coupled with strong program management capabilities.

Responsibilities:

· Spearhead the planning, execution, and delivery of AI for SDLC along with DevOps and SRE transformation programs for enterprise clients, while effectively managing project budgets and financials.

· Collaborate with stakeholders to define program objectives, milestones, and success criteria, ensuring alignment with organizational goals and budgetary guidelines.

· Develop and implement action plans to optimize software development, deployment, and operations workflows.

· Provide strategic guidance and technical oversight to project teams, ensuring alignment with industry best practices and standards.

· Identify program risks and dependencies and proactively devise mitigation strategies to ensure program success.

· Monitor program finances closely, and margin improvement actions as needed.

· Foster effective communication and collaboration across cross-functional teams, facilitating transparency and accountability.

· Monitor program performance and KPIs, and provide regular updates to stakeholders on progress, challenges, and opportunities.

· Drive a culture of continuous improvement and innovation, promoting the adoption of emerging technologies and methodologies in AI for SDLC, DevOps and SRE.

· Collaborate with sales and solutioning teams to understand client requirements and develop tailored AI for SDLC, DevOps and SRE solutions.

·· Participate in client presentations, proposal development, and technical demonstrations to articulate the value proposition of UST’s AI for SDLC, DevOps and SRE offerings.

·· Support the creation of RFP/RFI responses, including solution architecture, effort estimation, and project planning.

·· Engage with prospective clients to assess needs, identify opportunities, and provide consultative guidance on AI for SDLC, DevOps and SRE transformation journeys.

·· Work closely with business development teams to ensure alignment between client expectations and delivery capabilities.

Requirements:

·· Bachelor’s degree in computer science, Engineering, Business Administration, or a related technical field.

·· 15+ years of experience in IT with at least 7 years in managerial capacity.

· Proven track record of successfully managing high-impact programs in the AI for SDLC, DevOps and SRE domain.

· Demonstrated expertise in program management – planning, execution, risk mitigation, and financial management of transformational initiatives.

· Proficiency in software development methodologies such as Agile, Scrum, and Kanban.

· Deep understanding of DevOps principles, practices, and tools, including CI/CD pipelines, automation, and infrastructure as code.

· Familiarity with SRE concepts and practices, including monitoring, incident management, and reliability engineering.

· Strong communication, and stakeholder management skills, with the ability to influence and inspire cross-functional teams.

· Good analytical and problem-solving abilities, with a keen eye for detail and a results-driven mindset.

· Relevant certifications in program management (e.g., PMP, PgMP), ITIL, Agile/Scrum or technical certifications are highly desirable.

· Prior experience in a Pre-Sales or Solution Architect role within the IT services industry, preferably focused on DevOps and SRE solutions.

· Strong ability to communicate technical concepts to non-technical stakeholders and influence decision-making during the sales cycle.

· Demonstrated experience in preparing proposals, presentations, and technical documentation for enterprise clients.