{"id":2841433,"url":"https://alion.io/job/ust-director-i-cloud-infrastructure-services","title":"Director I - Cloud Infrastructure Services","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":75,"open_postings":141,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":49},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Copilot","optional":false},{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T07:44:40Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Presales Lead - Digital Workplace Services (DWS) Experience: 15+ Years Role Overview\nDrive solutioning, consulting, and large-scale pursuit support across modern workplace transformation engagements.\nLead the design of compelling, AI-enabled workplace transformation solutions aligned to customer business outcomes.\nAct as a trusted advisor to enterprise clients on next-generation workplace services, operating models, and transformation roadmaps.\nProvide pursuit leadership across Sales, Delivery, Practice, and Technology teams to shape differentiated, competitive offerings.\nOperate as a senior Digital Workplace leader with broad solutioning experience and deep expertise across multiple workplace domains. Key Solution Areas\nAI-powered Workplace Transformation (Agentic AI, Generative AI, AI Copilots, Conversational AI, Intelligent Automation)\nService Desk & Enterprise IT Support\nField Services\nDigital Employee Experience (DEX)\nUnified Endpoint Management (UEM) and Autonomous Endpoint Management (AEM)\nMicrosoft 365 & Copilot\nWindows 365, Azure Virtual Desktop (AVD), and VDI Key Skills & Experience\n15+ years of experience in Digital Workplace Services, End User Computing (EUC), or IT Infrastructure Services.\nStrong presales, solution architecture, and consulting experience with enterprise clients.\nExpertise in AI-powered Workplace Transformation, including:\nAgentic AI\nGenerative AI\nAI Copilots\nConversational AI\nIntelligent Automation\nProficient in leveraging Generative AI tools to accelerate and optimise:\nRFP/RFI responses\nProposal creation\nSolution documentation\nKnowledge management\nDeep domain knowledge in:\nService Desk & Enterprise IT Support\nField Services\nDigital Employee Experience (DEX)\nUnified Endpoint Management (UEM)\nAutonomous Endpoint Management (AEM)\nMicrosoft 365 & Copilot\nWindows 365, Azure Virtual Desktop, and VDI solutions\nExperience in designing transformation roadmaps, operating models, and business value propositions.\nStrong client-facing, presentation, stakeholder management, and pursuit leadership skills. Key Responsibilities 1. Solution Leadership & Design\nLead solution design and presales engagements for Digital Workplace opportunities.\nDevelop compelling, AI-enabled workplace transformation solutions aligned to customer outcomes.\nDesign transformation roadmaps, target operating models, and business value propositions.\nOwn solution quality, assumptions, risks, and commitments across the pursuit lifecycle. 2. Pursuit & Bid Leadership\nDrive RFP/RFI responses, client workshops, proposals, and executive presentations.\nLead bid-orals, solution walkthroughs, and executive-level solution defence sessions.\nLeverage Generative AI tools to accelerate and optimise proposal creation, solution documentation, and knowledge management. 3. Collaboration & Go-to-Market\nCollaborate with Sales, Delivery, and Technology teams to build differentiated and competitive offerings.\nPosition next-generation workplace services leveraging:\nAI and Agentic automation\nAnalytics and Digital Employee Experience\nModern and autonomous endpoint technologies\nEngage OEMs, technology partners, and service partners to strengthen solution differentiation. Preferred Certifications\nITIL\nMicrosoft 365\nMicrosoft Azure\nMicrosoft Copilot\nAI / Generative AI Certifications Ideal Candidate A seasoned Digital Workplace presales leader with deep workplace and AI transformation expertise, capable of leading complex enterprise pursuits, shaping compelling AI-enabled solutions, and influencing senior stakeholders to drive successful outcomes.","description_format":"text","description_chars":3570,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-19T09:08:41Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":7,"expected_fill_days":28,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ust-director-i-cloud-infrastructure-services","json_url":"https://alion.io/job/ust-director-i-cloud-infrastructure-services.json","meta":{"generated_at":"2026-10-22T10:54:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774626},"rest":"https://alion.io/mcp/rest/get_company?id=1774626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fust-director-i-cloud-infrastructure-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fust-director-i-cloud-infrastructure-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fust-director-i-cloud-infrastructure-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ust-director-i-cloud-infrastructure-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fust-director-i-cloud-infrastructure-services"}]}