Lab & Network Support Engineer

Lab & Network Support Engineer

The Role

UST is searching for a Lab & Network Support Engineer to install, configure and maintain WDS. Your primary role is to use your deep industry knowledge and experience to create and maintain OS images and manage unattended installations. This foundational work is critical for building the intelligence of our system.

What You’ll Do

·Install, configure, and maintain Windows Deployment Services (WDS) for OS imaging and provisioning.

··Create and maintain OS images (.WIM) and manage unattended installations (Unattend.xml) with driver injection.

·Configure and troubleshoot PXE boot, BIOS/UEFI settings, and multicast/unicast deployment methods.

·Manage LAN/WAN connectivity, VLANs, switch configuration, and core network services (DHCP, DNS, TFTP).

·Perform network troubleshooting and diagnostics using tools such as Wireshark, Ping, Tracert, and Netstat; manage firewall/port rules.

·Administer Windows Server and Linux (Ubuntu/RHEL) systems, including services, file systems, users, and permissions.

··Write and maintain PowerShell/Bash scripts for lab operations.

·Perform root cause analysis (RCA) and resolve deployment, performance, and network issues.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

·Windows Deployment Services (WDS), WIM imaging, PXE boot, Unattend.xml

··BIOS/UEFI configuration, driver injection, multicast/unicast deployment

·LAN/WAN, DHCP/DNS/TFTP, VLANs, switch configuration, TCP/IP

·Network troubleshooting (Wireshark, Ping, Tracert, Netstat), firewalls

·Windows Server and Linux administration

·PowerShell and Bash scripting

··Root cause analysis, log analysis, performance/network diagnostics

·Desired Skills:

·Good communication skills.

·Able to work independently with clients.

·Able to identify and resolve issues.

·Qualification:

··Bachelor degree in electrical/ computer engineering.

·At least 4 years of experience as Lab & Network support Engineer.

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Hillsboro, Oregon

Compensation Range: $40,000-$60,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations-delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.