{"id":2772908,"url":"https://alion.io/job/ust-lead-ii-software-engineering-servicenow-ui-developer","title":"Lead II - Software Engineering - ServiceNow UI Developer","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Thiruvananthapuram, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bootstrap","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agile","optional":true},{"name":"Scrum","optional":true},{"name":"Selenium","optional":true}],"status":"live","first_seen_at":"2024-12-19T00:00:00Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-17T16:24:56Z","board_verified":true,"closed_at":null,"days_open":667,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":667},"description":"Job Title: ServiceNow Developer - UI Experience\nExperience Range: 5 - 10 Years\nLocation: Hyderabad, Bangalore, Kochi, Trivandrum, Pune, Noida, Chennai\nJob Summary:\nWe are looking for a ServiceNow Developer - UI Experience who specializes in designing and developing intuitive, responsive, and user-friendly interfaces within the ServiceNow platform. The ideal candidate should have expertise in ServiceNow UI development, front-end technologies (HTML, CSS, JavaScript, AngularJS), and Service Portal customization to enhance user interaction and improve overall system usability.\nKey Responsibilities:\nUI/UX Development:\nDevelop customized and dynamic user interfaces on ServiceNow using HTML, CSS, JavaScript, and ServiceNow UI tools.Build and maintain Service Portals, Catalog items, and custom UI components to enhance user experience.Ensure UI designs are responsive, accessible (WCAG-compliant), and performance-optimized.Service Portal & Catalog Development:\nDesign and implement user-friendly Service Portals using ServiceNow’s AngularJS-based framework.Customize and optimize Service Catalog items and workflows for improved usability and efficiency.Develop widgets using ServiceNow’s Widget Editor and HTML/CSS to meet specific UI requirements.Scripting & Automation:\nWrite and maintain efficient JavaScript code (Client Scripts, UI Policies, UI Actions, Business Rules) to improve UI functionality.Utilize ServiceNow’s Glide APIs for advanced UI customization and dynamic content rendering.\nImplement REST API integrations for real-time data updates within ServiceNow UI elements.\nTesting & Quality Assurance:\nPerform unit testing and support system integration testing for UI components.\nDebug and troubleshoot UI-related issues, ensuring smooth cross-browser and cross-device performance.\nCollaborate with QA teams to execute test cases related to UI/UX components and Service Portal functionality.\nMust-Have Skills:\nTechnical Skills:\nServiceNow Platform Expertise:\nStrong knowledge of ServiceNow UI development, particularly Service Portal, Service Catalog, and Knowledge Base customization.Hands-on experience with ServiceNow Scripting APIs (Client Scripts, UI Policies, UI Actions).Proficiency in creating custom widgets using ServiceNow’s Widget Editor.Familiarity with GlideForm and GlideUser APIs for personalized user experiences.Front-End Development:\nExpertise in HTML5, CSS3, JavaScript, and AngularJS for building modern UI interfaces.Strong understanding of UI/UX best practices, accessibility standards (WCAG), and responsive design.Experience with front-end frameworks like Bootstrap for improved UI consistency.Integration & Scripting:\nExperience with REST/SOAP API integrations to dynamically update UI elements with external system data.Understanding of JSON and XML for data exchange and dynamic content generation.Proficiency in JavaScript, AngularJS, and GlideScript for interactive UI component development.Good-to-Have Skills:\nExperience with automated testing tools (e.g., Selenium, ATF) for ServiceNow UI testing.Familiarity with Agile/Scrum methodologies in a development environment.Prior experience working with ServiceNow Performance Analytics and Dashboards.ServiceNow Certifications:\n Mandatory:ServiceNow Certified System Administrator (CSA) Preferred:ServiceNow Certified Application Developer (CAD)Certified Implementation Specialist - Service PortalUI/UX-related certifications or courses\nSoft Skills:\nStrong analytical and problem-solving skills with attention to UI/UX detail.\nExcellent communication skills to collaborate with technical and non-technical teams.\nAbility to work independently and within a team to deliver projects on time.\nAdaptability to changing requirements and a passion for UI/UX trends and innovations.\nPreferred Experience:\n3+ years of experience in ServiceNow development with a focus on UI/UX design and front-end development.\nPrior experience in Service Portal and Catalog customization within ServiceNow.\nFamiliarity with Agile and Scrum methodologies in a development environment.","description_format":"text","description_chars":4057,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-17T07:01:09Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.233,"p_room":0.28,"age_days":667,"expected_fill_days":14,"reasons":["conf:2","win:tail","crowd:brand"],"computed_at":"2026-10-17T19:13:34Z"},"pay":null,"html_url":"https://alion.io/job/ust-lead-ii-software-engineering-servicenow-ui-developer","json_url":"https://alion.io/job/ust-lead-ii-software-engineering-servicenow-ui-developer.json","meta":{"generated_at":"2026-10-17T19:13:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2466,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774626},"rest":"https://alion.io/mcp/rest/get_company?id=1774626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fust-lead-ii-software-engineering-servicenow-ui-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fust-lead-ii-software-engineering-servicenow-ui-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fust-lead-ii-software-engineering-servicenow-ui-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ust-lead-ii-software-engineering-servicenow-ui-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fust-lead-ii-software-engineering-servicenow-ui-developer"}]}