Middle Lab Technician

UST • Information Technology • IT Consulting & Digital Transformation • Bachelor's Degree • Python • PowerShell • Bash • 1 day ago

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Location

In office

Seniority

Middle

Confirmed on the employer's own hiring board on Oct 23, 2026. First seen by Alion on Oct 22, 2026. UST scores B on the Alion truth index.

Overview

Company

Impact

Profile match

UST

UST is a leading global digital technology and transformation services company that provides innovative solutions to enterprise clients worldwide. Headquartered in Aliso Viejo, California, the firm specializes in digital consulting, cloud infrastructure, product engineering, and cybersecurity. Founded in 1998, it partners with major organizations across diverse industries to accelerate technological modernization and build agile, scalable business models.

ust.com • HQ: Aliso Viejo, United States • Information Technology • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • 5000+ employees • Est. 1998

Tech stack of UST

UST is looking for a Lab Technicianto support remote troubleshooting, recovery, monitoring, and maintenance of Client validation environments. The role focuses on ensuring platform availability, resolving technical incidents, and supporting stable operation of validation farms.

Key Responsibilities:

Perform advanced remote debugging, system recovery, platform monitoring, and incident triage.

Diagnose failed test platforms and troubleshoot hardware, firmware, OS, and infrastructure issues.

Perform remote OS recovery, firmware updates, hardware diagnostics, and system qualification.

Monitor platform availability, downtime trends, and CI regression environments.

Support deployment and configuration validation activities.

Respond to technical requests and coordinate issue resolution with onsite and engineering teams.

Maintain troubleshooting procedures, operational documentation, and incident records.

Identify recurring failures and support preventive improvements.

Ensure platform availability and support achievement of operational KPIs.

Required Skills & Experience:

Experience in lab operations, validation, system support, or technical troubleshooting.

Strong knowledge of Linux, hardware, operating systems, firmware, and networking fundamentals.

Experience with remote system troubleshooting, monitoring, and recovery.

Experience with SSH, KVM, diagnostic tools, and monitoring systems.

Understanding of OS recovery, firmware updates, hardware diagnostics, and system qualification.

Strong analytical, problem-solving, documentation, and communication skills.

Ability to collaborate effectively with remote and onsite technical teams.

Preferred Skills:

Experience with hardware validation, semiconductor, test, or engineering lab environments.
Familiarity with CI/regression environments and platform validation processes.
Knowledge of BIOS/UEFI, system imaging, and platform recovery.
Basic scripting knowledge in Python, Bash, or PowerShell.

Education:

Bachelor’s degree or technical qualification in Computer Engineering, Electronics, IT, Computer Science, or a related field, or equivalent relevant professional experience.

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