{"id":3534828,"url":"https://alion.io/job/ust-nerdio-engineer","title":"Nerdio Engineer","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":75,"open_postings":116,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kolkata, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"IAM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false},{"name":"CI/CD","optional":true},{"name":"FinOps","optional":true},{"name":"Microsoft Defender","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-30T17:12:58Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T17:00:16Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Experience\n3-10 years of overall IT experience with strong focus on Azure, Nerdio, AVD and Customer support\nRole Summary\nWe are seeking an experienced Nerdio Engineer to support the implementation and operationalization of Nerdio Manager for Enterprise as the management and automation platform for Azure Virtual Desktop environment.\nThe Azure landing zone build is nearing completion, and the role will assist the AVD Architect with Nerdio deployment, integration, configuration, image operations, autoscaling, application delivery, monitoring, and production-readiness activities.\nThe engineer will partner with the AVD, Azure, security, identity, network, application-owner, and operations teams through pilot, production rollout, and hypercare. The role requires strong hands-on Nerdio and AVD expertise, disciplined change and release practices, application packaging support, operational documentation, and night-shift coverage aligned with U.S. Central Time.\nKey Responsibilities\nAssist the AVD Architect with detailed design validation, build execution, configuration, testing, and production-readiness activities.\nAssist the AVD Architect with Nerdio Manager for Enterprise architecture validation, deployment, configuration, integration, testing, and operational handover.\nConfigure Nerdio access, role-based administration, approval workflows, service identities, audit logging, subscription connectivity, and delegated operational controls.\nOnboard and manage AVD environments, host pools, workspaces, application groups, session hosts, desktop images, scaling configurations, and user-session operations through Nerdio.\nDesign, configure, test, and tune Nerdio autoscaling policies, schedules, capacity buffers, drain behavior, host start/stop actions, and cost-optimization settings.\nConfigure and manage desktop image lifecycle activities, including image creation, versioning, backup, patching, validation, publication, rollback, and retirement.\nSupport application management and packaging workflows, including MSI, MSIX, scripted installations, Intune integrations, App Attach where applicable, version control, and validation.\nDevelop and maintain scripted actions, PowerShell automation, runbooks, schedules, and repeatable workflows for AVD engineering and operations.\nConfigure Nerdio monitoring, dashboards, s, reporting, cost visibility, performance insights, and operational health views.\nIntegrate Nerdio with Microsoft Entra ID, Azure subscriptions, RBAC, AVD, storage, FSLogix, networking, Intune, and other approved enterprise services.\nValidate Nerdio application and platform prerequisites, Azure App Service and supporting-resource health, permissions, connectivity, security controls, and upgrade readiness.\nTroubleshoot deployment, API, permissions, image, autoscaling, host-pool, session-host, profile, application, monitoring, and performance issues.\nSupport pilot onboarding, production migration waves, user onboarding, incident triage, root-cause analysis, and hypercare stabilization.\nProvide direct customer and end-user support during onboarding and hypercare, including issue intake, clear user communication, remote troubleshooting, resolution tracking, and timely escalation.\nTroubleshoot user access, session, profile, application, image, performance, connectivity, and Nerdio or AVD operational issues while maintaining a positive customer-support experience.\nDevelop and maintain Nerdio configuration standards, as-built documents, operational runbooks, SOPs, knowledge articles, backup and recovery procedures, and support handover materials.\nParticipate in defect-triage, and daily project or hypercare calls.\nWork night shift aligned with U.S. Central Time and participate in planned releases, after-hours changes, and on-call or hypercare coverage as required.\nRequired Technical Skills\nNerdio Manager for Enterprise\nStrong hands-on experience deploying, configuring, administering, and troubleshooting Nerdio Manager for Enterprise.\nNerdio administration, RBAC, approval workflows, auditability, scripted actions, tasks, schedules, policy controls, dashboards, and operational reporting.\nNerdio autoscaling configuration and optimization for pooled and personal AVD environments.\nNerdio image management, versioning, patching, backup, publication, rollback, and lifecycle governance. Azure Virtual Desktop\nStrong working knowledge of AVD host pools, workspaces, application groups, session hosts, user assignments, scaling plans, session management, and monitoring.\nFSLogix, Azure Files or Azure NetApp Files, profile policies, permissions, storage access, and operational troubleshooting.\nWindows multi-session and single-session image engineering, optimization, application installation, validation, and support. Applications and Automation\nApplication packaging and deployment using MSI, MSIX, PowerShell, scripted actions, Intune, App Attach, or equivalent enterprise methods.\nPowerShell, Azure CLI, APIs, JSON, and automation concepts for configuration, validation, reporting, and repeatable operations.\nApplication compatibility testing, dependency analysis, installation parameters, rollback, and documentation. Azure, Security and Operations • Azure App Service and supporting Azure resource concepts, subscriptions, resource groups, identities, RBAC, networking, storage, monitoring, and governance.\nMicrosoft Entra ID, least privilege, Conditional Access awareness, service principals or managed identities, and privileged-access controls.\nAzure Monitor, Log Analytics, AVD Insights, ing, performance monitoring, cost visibility, and incident troubleshooting.\nIncident, problem, RCA, vendor escalation, knowledge-management, and hypercare processes.\nDemonstrated customer-support experience working directly with end users, handling support requests, communicating status, troubleshooting remotely, and driving issues through resolution.\nSoft Skills\nStrong analytical and troubleshooting skills across Nerdio, AVD, Azure, identity, application, and network layers.\nAbility to translate architecture standards into controlled Nerdio configurations and repeatable operational procedures.\nClear communication and documentation skills for client stakeholders, architects, engineering teams, operations, and vendors.\nCollaborative approach with AVD, Microsoft, Nerdio, security, IAM, networking, application, and service-desk teams.\nOwnership mindset for configuration quality, production stability, security, cost awareness, and user experience.\nWillingness to work night shift aligned with U.S. Central Time and support critical releases and hypercare events.\nPreferred / Nice to Have Skills\nNerdio certification or demonstrable advanced Nerdio Manager for Enterprise implementation experience.\nExperience implementing or migrating AVD at enterprise scale, including Citrix-to-AVD transition.\nExperience with Microsoft Intune, Windows 365, Azure Update Manager, Microsoft Defender, and enterprise endpoint management.\nKnowledge of disaster recovery, multi-region operations, image resiliency, backup and restore, capacity planning, and FinOps practices. • Experience with Terraform for Infrastructure as Code (IaC), including creating and maintaining Terraform scripts/modules for Azure infrastructure.\nWorking knowledge of DevOps practices, including source control, CI/CD pipelines, and deployment automation.\nExperience with PowerShell and Azure CLI scripting for configuration, automation, bulk operations, validation, and troubleshooting.\nExperience in healthcare or other regulated environments with formal security, compliance, audit, and change controls.\nMicrosoft certifications such as AZ-104, AZ-140, AZ-305, MD-102, or equivalent.","description_format":"text","description_chars":7702,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","IT Consulting & Digital Transformation","IT Outsourcing 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