{"id":3092066,"url":"https://alion.io/job/ust-senior-lab-technician","title":"Senior Lab Technician","company":{"id":1774626,"name":"UST","domain":"ust.com","url":"https://alion.io/company/ust-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":75,"open_postings":134,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"KVM","optional":false},{"name":"Linux","optional":false},{"name":"Bash","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-22T15:10:50Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-24T18:28:18Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary:\nUST is looking for a Lab Technicianto support remote troubleshooting, recovery, and operation of Client validation and engineering environments. The role focuses on maintaining platform availability, resolving hardware, firmware, OS, and infrastructure issues, and supporting stable 24×5 remote lab operations.\nKey Responsibilities:\nTroubleshoot and resolve platform boot failures, qualification issues, infrastructure outages, firmware problems, and system availability issues.Perform remote diagnostics and recovery using SSH, KVM, GTA Toolkit, monitoring dashboards, and engineering tools.Monitor lab systems and restore unavailable or malfunctioning platforms.Investigate recurring technical issues and support root-cause analysis.Coordinate technical escalations with engineering, validation, and infrastructure teams.Develop and maintain troubleshooting and recovery procedures.Identify recurring failure patterns and recommend preventive improvements.Mentor junior technicians and share troubleshooting best practices.Support continuous service availability and operational excellence across 24×5 remote support operations.Required Skills & Experience:\nExperience in lab operations, validation, technical support, or system troubleshooting.Strong knowledge of hardware, operating systems, firmware, and basic networking.Hands-on experience with Linux, SSH, and KVM.Experience troubleshooting boot, hardware, firmware, and system availability issues.\nAbility to analyze logs, diagnostic information, and monitoring data.\nStrong problem-solving, documentation, and communication skills.\nAbility to work effectively with distributed engineering and support teams.\nPreferred Skills:\nExperience in hardware validation, semiconductor, test, or engineering lab environments.\nExperience with GTA Toolkitor similar engineering tools.\nKnowledge of BIOS/UEFI, firmware, OS imaging, and platform recovery.\nBasic scripting or automation knowledge using Python, Bash, or PowerShell.\nExperience mentoring junior technical team members.\nEducation:\nBachelor’s degree or technical qualification in Computer Engineering, Electronics, IT, Computer Science, or a related field, or equivalent relevant professional experience.","description_format":"text","description_chars":2224,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Technology","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams"],"lifecycle":[{"event":"open","at":"2026-10-22T15:10:50Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ust-senior-lab-technician","json_url":"https://alion.io/job/ust-senior-lab-technician.json","meta":{"generated_at":"2026-10-24T19:36:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28731,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1774626},"rest":"https://alion.io/mcp/rest/get_company?id=1774626"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fust-senior-lab-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fust-senior-lab-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fust-senior-lab-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ust-senior-lab-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fust-senior-lab-technician"}]}