{"id":3825381,"url":"https://alion.io/job/usta-community-services-coordinator-coach-education","title":"Community Services Coordinator - Coach Education","company":{"id":1754459,"name":"USTA","domain":"usta.com","url":"https://alion.io/company/usta-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Austin, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":true},{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-05T18:18:15Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-11T17:03:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Who We Are\nThe USTA Texas section office is located in Austin, TX, and is a not-for-profit volunteer organization devoted to promoting and developing the growth of tennis in Texas. Since 1895, USTA Texas has been a section of the United States Tennis Association, the governing body of tennis in America. USTA Texas is the third-largest of the USTA sections and features tennis programs for juniors, adults, and seniors at the beginning, recreational, and competitive levels.\nUSTA Texas Home Page: http://www.usta.com/texas\nWhy Work for the USTA?\nWe are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate.\n To apply, please send a cover letter/letter of application, resume, salary requirements, and a list of 3 references (including contact information) to the following email address: Carrie Hale, Director of Community Services \nThe Role\nThe Community Services Coordinator (CSC) role is central to USTA’s mission, driving the growth of tennis to inspire healthier people and communities. Operating within their designated territory, the CSC provides expert consultation, business development strategies, and customized service to empower local tennis providers and organizers. CSCs proactively identify and cultivate partnerships with non-tennis entities to expand the sport's reach in local and regional markets. CSCs are also required to manage various Community Services programs. At this time, we are specifically seeking candidates with prior experience and knowledge in Coach Education and USTA Coaching. Although knowledge of these programs is not essential, it is a plus. Residency within a designated territory is required (Greater Austin or Greater Houston territory). Primary RelationshipsReports directly to the Director of Community Services\nWorks with other Section and National staff members to grow USTA programs\nWorks with volunteers within the various USTA Texas committees\nWorks with Community Tennis Associations (CTAs), Directors of Tennis, Tennis Pros, Tennis Providers,\nHigh School and Middle School Coaches, PE Teachers, etc.\nPrinciple AccountabilitiesProvide customer service to tennis providers and organizations with the intent to attract, engage, and retain participation and play frequency\nEstablish, grow, and support “key” USTA and industry initiatives by gaining support, acceptance, and distribution through local providers\nManage one or more Community Services programs by serving as Section Point of Contact to the associated National program, specifically USTA Coaching and the broader umbrella of Coach Education\nManage a schedule of USTA Coaching Workshops, including recruiting Coach Developers, managing workshops onsite, and marketing scheduled workshops\nCreate and manage opportunities for attending, coordinating, and/or delivering workshops, events, or meetings designed to strengthen the local delivery system and to attract, engage, and retain tennis participation\nAssist facilities and organizations with relevant program information, marketing materials, grant information, and other resources as needed\nAssist multicultural and diverse populations with actively promoting tennis opportunities\nInitiate relationships with non-traditional tennis outlets\nManage administrative reporting, data entry, phone calls, conference calls, webinars, and training as required\nManage individual CSC budget and any assigned Community Services program budget\nWork positively and cooperatively with all USTA Section Staff, USTA National Staff, and volunteers\nPerform duties as assigned by the Director of Community Services and the Executive Director\nAttend meetings as deemed necessary by the Executive Director, including, but not limited to, in-person and virtual meetings, webinars, quarterly calls, etc., presented by USTA National and USTA Texas.\nPerform additional duties as assigned by the Executive Director and/or direct supervisor\nWho You Are\nMinimum QualificationsAuthorized to work in the United States; USTA Texas does not provide sponsorships.\nBachelor’s Degree from an accredited college or university, or equivalent work experience\nRelevant experience in customer care and/or territory management\nProficiency in Google Workspace, Microsoft Office Suite, and related platforms, with proven ability in data management, reporting, and analysis.\nAbility to travel and work nights and weekends as needed (approx. 50% of the time)\nAbility to learn additional software as needed\nStrong attention to detail\nTask-oriented problem solver\nExceptional verbal and written communication skills\nSkilled at working in a cross-functional environment with varying stakeholders and decision-makers\nPreferred Qualifications\nPrior experience working with USTA, USTA Texas, and/or CTAs\nBackground with operating and/or implementing USTA tennis programs, specifically USTA Coaching\nKnowledge of Coach Education strategies, particularly those within the mission of USTA Coaching\nProfessional background in non-profit, volunteer-driven organizations\nDemonstrated experience engaging and serving diverse communities\nExperience organizing, managing, and directing large participation events\nOn-court tennis training experience\nAbility to leverage data analysis to create effective, community-driven programming strategies\nAbility to successfully work with volunteers and follow non-profit systems of operations\nSkilled in conflict resolution\nPhysical Requirements\nMay require extended time outdoors with temperatures above 90 degrees and below 32 degrees\nMay involve lifting and transporting boxes, equipment, or other materials as necessary\nResponsibilities may include the setup and breakdown of event-related materials and equipment\nWhat We Offer\nAt the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!\nFlexibility: Our Hybrid with Flexibility approach combines a balance of remote work with in-office collaboration to spark teamwork and creativity.\nComprehensive benefits designed to meet your unique needs: Medical, dental, vision, life, and disability insurance are a small part of our offerings.\nTime to recharge and energize: Generous paid time off policy, including paid holidays, comp time, and parental leave.\nPlan for your future financially and professionally: 401(k), promotional and growth opportunities, and Learning and Development programs\nThe salary for this role will be commensurate with education and experience.\nTo apply, please send a cover letter/letter of application, resume, salary requirements, and a list of 3 references (including contact information) to the following email address: Carrie Hale, Director of Community Services, \nCome One, Come All\nWe strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!\nUSTA Texas is committed to developing an inclusive work environment made up of individuals of diverse backgrounds and cultures. USTA Texas is an equal opportunity employer and welcomes applicants without regard to age, race, color, sex (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military status, genetic information, sexual orientation, or gender identity and/or expression. 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