{"id":1333240,"url":"https://alion.io/job/usta-ntc-front-desk-attendant-part-time","title":"NTC Front Desk Attendant (Part-Time)","company":{"id":1754459,"name":"USTA","domain":"usta.com","url":"https://alion.io/company/usta-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Queens, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":54000,"period":"year","method":"role_country_seniority_unknown","sample_n":3022},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-27T13:28:18Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-28T20:41:47Z","board_verified":false,"closed_at":"2026-10-28T20:41:47Z","days_open":31,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":31},"description":"Who We Are\nWe are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.\nWhy Work for the USTA?\nWe are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!\nThe Role\nAs a Front Desk Representative, you will be the welcoming face of the USTA Billie Jean King, National Tennis Center, ensuring a positive experience for all players, students, and guests visiting our facility.\nWarmly greet visitors, assist with check-ins, and connect guests to court times, lessons, and program offerings.\nManage point-of-sale transactions and court reservations efficiently in our booking system.\nEnforce facility policies and safety standards for court access, bookings, and site usage.\nAssist with the Programs department on community outreach, site visits, and website course listings.\nWork in conjunction with the program’s department to ensure that all classes are uploaded to the NTC website in a timely manner.\nAnswer customer inquiries via phone and in person regarding pricing, schedules, and event details.\nMonitor court usage, operate lighting control panels, and maintain accurate patron profiles.\nSupport special events and key operations, including US Open assignments directed by the ITC Manager of Operations and Sr. Business Manager.\nWho You Are\nPrevious customer service, hospitality, front desk, or related experience preferred.\nStrong interpersonal, verbal, and written communication skills, with a professional phone manner.\nBasic computer proficiency and ability to learn point-of-sale, reservation, and scheduling systems.\nStrong organizational skills and attention to detail, with the ability to manage multiple priorities.\nAbility to remain professional, composed, and customer-focused in a fast-paced environment.\nAbility to work independently and collaboratively as part of a team.\nBilingual skills are a plus, but not required.\nMust be available to work evenings, weekends, holidays, and special events as needed.\nMust be able to work onsite at the USTA Billie Jean King National Tennis Center.\nMust be available to work a part-time schedule of up to 28 hours per week.\nWhat We Offer\nThis is an hourly position with an expected pay rate of $18.50 per hour.\n Plan for your future financially and professionally: 401(k) plan with employer matching of up to 6.5%, eligible after completing 1,000 hours of work within a 12-month period.\nCome one, come all\nWe strongly encourage you to apply if you’re interested; all unique backgrounds and experiences welcome!\nUSTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.","description_format":"text","description_chars":3332,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sporting Events"],"lifecycle":[{"event":"open","at":"2026-09-27T13:28:18Z"},{"event":"close","at":"2026-10-28T20:41:47Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/usta-ntc-front-desk-attendant-part-time","json_url":"https://alion.io/job/usta-ntc-front-desk-attendant-part-time.json","meta":{"generated_at":"2026-10-31T14:28:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22492,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754459},"rest":"https://alion.io/mcp/rest/get_company?id=1754459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusta-ntc-front-desk-attendant-part-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusta-ntc-front-desk-attendant-part-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusta-ntc-front-desk-attendant-part-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usta-ntc-front-desk-attendant-part-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusta-ntc-front-desk-attendant-part-time"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1333240}},{"tool":"search_jobs","arguments":{"company":"usta.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1333240},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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