{"id":2504244,"url":"https://alion.io/job/ustwo-client-partner-2","title":"Client Partner","company":{"id":51629,"name":"ustwo","domain":"ustwo.com","url":"https://alion.io/company/ustwo","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HiBob","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Pipedrive","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-11T16:27:19Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-04T21:53:19Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"ustwo is looking for an exceptional, high-impact Principal-level Client Partner to lead and scale our relationship with a global Fortune 100 enterprise. In this role, you will own the commercial growth, strategic vision, and overall health of a multi-million-pound account, serving as a trusted advisor to senior executive stakeholders.The most critical mandate for this position is driving horizontal expansion, taking our core product design, technology, and strategic services into new business units, divisions, and geographies across the client’s global matrix. You will lead cross-functional delivery and product teams to deliver world-class digital products and transformational experiences while expanding our commercial footprint.As part of our global Client Partner community, you'll work closely with colleagues across regions to support opportunities, share knowledge, and ensure a seamless client experience.\nKey responsibilities\nHorizontal Account Growth: Proactively identify, shape, and close new workstreams by scaling ustwo’s services horizontally across various divisions, regions, and business units within a complex global 100 organization.\nPortfolio & P&L Ownership: Accountable for account revenue, profitability, and forecasting, managing portfolio value in the £5M-£10M+ range.\nExecutive Relationship Management: Act as the primary strategic partner and trusted advisor for VP to Director-level client executives, building long-term, high-value partnerships.\nStrategic Leadership & Value Delivery: Partner closely with internal leads across Strategy, Technology, Product, Delivery, and Design to ensure seamless delivery, maintaining the highest standard of product quality and commercial rigor.\nInternational Engagement: Travel regularly across Europe and the US to meet with client stakeholders, run strategic workshops, and lead high-stakes commercial pitches.\nCommercial Execution: Lead high-value proposal creation, contract negotiations, statement of work (SOW) drafting, and long-term account planning.\nGlobal Collaboration: Collaborate with ustwo’s global leadership and Client Partner community to leverage global studio talent, share best practices, and drive continuous improvement.\nAbout you\nSignificant experience leading and growing large-scale digital agency or consultancy accounts valued between £5M-£10M+ annually.\nDemonstrated success in expanding services horizontally across large, complex, matrixed enterprise organizations (Global 100 / Fortune 500).\nProven ability to navigate complex stakeholder landscapes, negotiate at the senior levels, and establish trusted advisory relationships.\nDeep domain knowledge in digital product development, human-centered design, technology transformation, and emerging digital strategy.\nDeep understanding of revenue forecasting, margin optimization, commercial risk management, and pipeline tools (e.g., Pipedrive, Salesforce, CRC reporting).\nFlexible and willing to travel regularly across Europe and the US as required by client engagements.\nInspiring, inclusive team lead who thrives on collaborating with multidisciplinary digital specialists to deliver tangible business outcomes.\nSkilled communicator, facilitator, and negotiator with excellent stakeholder management capabilities.\nAble to rapidly understand client contexts, build relationships quickly, and deliver impact with minimal onboarding.\nBenefits\nWhy ustwo?We’re a design and technology studio that believes thoughtful design creates better outcomes for people and businesses. You’ll join a collaborative team that values curiosity, generosity and craft, with the opportunity to shape one of the industry’s most respected design brands.\nDetails and benefits\nOur full benefits package is available to all permanent and fixed term contract employment, please see further details here. We will also be able to share a benefits deck to showcase local benefits.\nLocation\nThis is a hybrid role based out of our London studio, with the expectation that you'll spend 2 days per week working in person. We're looking for someone who can regularly work from our studio and is available to meet clients and collaborate with colleagues in person when required.\nGiven the global scale of this account, regular international travel across Europe and to the United States will be required to build deep relationships and oversee key strategic initiatives.\nWe encourage applications from people with different backgrounds and experiences. If this role excites you, we’d love to hear from you, even if you don’t meet every requirement.","description_format":"text","description_chars":4570,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Design"],"lifecycle":[{"event":"open","at":"2026-10-14T07:10:40Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-11-04T06:27:35+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.525,"p_room":0.35,"age_days":53,"expected_fill_days":25,"reasons":["conf:4","wave","win:tail"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/ustwo-client-partner-2","json_url":"https://alion.io/job/ustwo-client-partner-2.json","meta":{"generated_at":"2026-11-04T22:19:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":638,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":51629},"rest":"https://alion.io/mcp/rest/get_company?id=51629"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fustwo-client-partner-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fustwo-client-partner-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fustwo-client-partner-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ustwo-client-partner-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fustwo-client-partner-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2504244}},{"tool":"search_jobs","arguments":{"company":"ustwo.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2504244},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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