{"id":1568625,"url":"https://alion.io/job/usu-data-voice-technician","title":"Data & Voice Technician","company":{"id":93990,"name":"Utah State University","domain":"usu.edu","url":"https://alion.io/company/usu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Logan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":81000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3574},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"OCR","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-01T06:49:32Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-27T20:31:43Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Overview\nThe Data and Voice Technician (will be hired at the Telecommunications Tech level or Sr. level) will perform and fully document IT infrastructure \"Moves, Adds, and Changes\" to meet contractor, student, faculty, and staff needs for voice and data connections, including telephone handsets, and edge data infrastructure. Work independently on assigned projects, including but not limited to warehouse duties, material auditing, uninterruptible power supply installation and maintenance as well as utility locating as needed. Work with clients and customers. Maintain and organize flow of materials and work area. Complete work orders as assigned through the IT Service Desk, Team Manager, and/or Project Managers.\nResponsibilities\nData & Voice Technician Responsibilities:\nPerform Moves, Adds, and Changes, as assigned, to end user voice and data services with minimal disruption to user and departmental functionality. This includes telephone handsets, and USU physical data connections and other items as assigned.\nProvide basic infrastructure technical consultation and advisement for customers pertaining to moves, adds, and changes of physical data connections and telephone service.\nIdentify and recommend move, add, and change process and procedure improvements to the Team Manager and IT Administration.\nPerform edge data switch installation and cross connects as assigned.\nTroubleshoot problems regarding end user voice (including handset and voicemail) and basic data connection services.\nTroubleshoot and replace telephones and telephone accessories.\nMonitor and review inventory levels by physical count, record keeping and/or visual inspection to identify need for purchasing materials, equipment or supplies.\nInstall Outside Plant copper/fiber optic cabling.\nFusion Spicing/Termination of fiber optic cable\nInstall security cameras, wireless access point and UPS systems.UPS installation and maintenance\nUtility locating campus wide, Statewide.\nWarehouse duties as assigned.\nIT Infrastructure Mapping and Documentation:\nEnsure that infrastructure records for voice and data system cable and equipment are accurate and up to date.\nMaintain accurate wire management records of voice station equipment and cable pair assignments. This requires an in-depth knowledge of existing campus infrastructure including tunnels, maintenance holes, fiber optic cabling, copper cabling and node sites.\nMaintain up-to-date geographical information regarding location of utilities, including development of systems and procedures to facilitate those processes for the organization.\nGain in-depth knowledge of existing campus infrastructure including tunnels, maintenance holes, fiber optic cabling, copper cabling and node sites.\nDaily monitoring and mapping of new and relocated IT infrastructure.\nThis job description has been designed to indicate the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to the job.\nQualifications\nMinimum Qualifications:\nTelecommunications Technician:Three years of experience; or an associate degree/technical training in a related field plus one year of experience.\n\nTelecommunications Technician Sr:Six years of experience; or an associate degree/technical training in a related field plus four years of experience; or a bachelors degree plus two years of experience\n\nPreferred Qualifications:\nPrior USU experience.\nKnowledge of USU policies and procedures.\nBICSI, NEC or other standards/best-practice installer-level certifications.\nKnowledge, Skills, and Abilities:\nDemonstrated ability to solve problems, work well under pressure, manage multiple/routine tasks simultaneously, take initiative within project scope, maintain confidentiality, and work with little supervision.\nBasic computer skills (Data Entry, Word, Excel, Outlook, Internet).\nDemonstrated capacity for exceptional interpersonal, organizational, and communication skills (verbal and written).\nAttention to detail and follow up.\nWillingness to undertake any necessary training needed to perform job functions or to enhance performance.\nExperience performing data and voice moves adds and changes.\nAbility to learn new systems.\nAbility to work well with other technical staff in a team environment.\nAbility to train others, both non-technical end-users and technical staff.\nExcellent customer service skills.\nAbility to complete work orders in an effective and timely manner.\nStrong, established track record of exceptional customer service.\nRequired Documents\nAlong with the online application, please attach:\nResume to be uploaded at the beginning of your application in the Candidate Profile under “Resume/CV”\nCover letter to be typed/pasted at the end of your application\n**Document size may not exceed 10 MB.**\nAdvertised Salary\nCommensurate based on experience plus excellent benefitsADA\nThe position requires considerable physical activity. Employees must have sufficient strength to perform the duties and responsibilities of the position including heavy lifting (50 pounds) and/or pushing and pulling of heavy objects. Employees must be prepared to assume uncomfortable positions such as crawling, kneeling, and squatting. Additionally, the work environment can include confined or narrow spaces. Employees must adhere to safety precautions and may be required to use protective equipment.\nUniversity Highlights\nFounded in 1888, Utah State University is Utah’s premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.\nUSU enrolls over 29,800 students, both online and in person at locations throughout the state. Utah State’s 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years, USU Extension has served and engaged Utahns, serving every county in the state.\nCompeting at the NCAA Division I level in 16 sports, USU is a proud member of the Pac-12 Conference, officially joining on July 1, 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 2025-26, with five teams advancing to postseason play. This tradition of excellence extends to the classroom, where 232 student-athletes earned academic honors, and to the community, where USU ranked second nationally in Division I service hours, with nine teams placing in the top 10 for community service.\nUtah State is dedicated to fostering a community where all individuals feel respected, valued, and supported and where diversity of thought and culture are cultivated. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.\nThe university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university’s ADA Coordinator in the Office of Human Resources at (435) 797-0122 or .\n*updated 07/2026\nNotice of Non-discrimination\nIn its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.\nUtah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.\nUtah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race, color, religion, sex, familial status, disability, national origin, source of income, sexual orientation, or gender identity. Additionally, the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.\nIn all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.\nThe following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USU’s non-discrimination policies:\nCivil Rights & Title IX Office\nOld Main Room 405\n1475 Old Main Hill, Logan UT 84322\n\n(435) 797-1266\nFor further information regarding non-discrimination, please visit crtix.usu.edu or contact:\nU.S. Department of Education\nDenver Regional Office\n303-844-5695| \nU.S. Department of Education\nOffice of Assistant Secretary for Civil Rights\n800-421-3481 | \n*updated 08/2026","description_format":"text","description_chars":10108,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Health Care","Hearing Care & Audiology"],"lifecycle":[{"event":"open","at":"2026-10-01T06:49:32Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.714,"p_room":0.45,"age_days":25,"expected_fill_days":15,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/usu-data-voice-technician","json_url":"https://alion.io/job/usu-data-voice-technician.json","meta":{"generated_at":"2026-10-28T00:41:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":808,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93990},"rest":"https://alion.io/mcp/rest/get_company?id=93990"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusu-data-voice-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusu-data-voice-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusu-data-voice-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usu-data-voice-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusu-data-voice-technician"}]}