{"id":3751688,"url":"https://alion.io/job/usu-training-documentation-specialist","title":"Training & Documentation Specialist","company":{"id":1769428,"name":"USU","domain":"usu.com","url":"https://alion.io/company/usu-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Czech Republic"],"countries":["CZ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-11-04T15:16:00Z","employer_posted_date":null,"last_verified_at":"2026-11-04T15:16:00Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Pracovní nabídka\nWe have exciting tasks for you:\nYou research and develop content about our solutions and internal processes tailored to the target groups, creating e-learning courses and documentation in German and English.\nYou manage and support Customer Service applications, specifically our learning management system and knowledge base.\nYou contribute to improving and further developing our training and documentation standards and processes, including through the use of AI, in close collaboration with other departments.\nYou provide support and advice on documentation and training and handle customer communication related to our Knowledge Services.\nYour qualifications:\nYou have excellent written and spoken German and English skills; French language skills are a plus\nYou have several years of professional experience in e-learning or technical documentation\nYou have strong o365 skills and hands-on experience with learning management systems and documentation management solutions\nYou are comfortable with occasional business travel.\nWhy USU?\nPleasant offices, fragrant coffee from modern coffee machines, vegetable and fruit days… that’s simply a typical day with us\nMeal allowance provided as a meal voucher contribution\n25 days of vacation, plus 1 extra day for every 2 years worked at the company, up to a total of 30 days\nNot enough? No problem — you can also take advantage of workation or sabbatical options and become a digital nomad\nCompany events (Christmas party including partners at a nice hotel with overnight stay, USU Summit, and other team-building activities…)\nCafeteria-based benefits system, where it’s up to us how we spend our budget — from sports passes, education, and internet contribution to pension savings, simply plenty of options to choose from\nPermanent employment contract\nInterest-free company loan\nPossibility to borrow a company car\nIf interested, online English and German lessons during working hours\nAre you joining us?\nIf we have caught your interest, please send us your CV and all relevant information in English via this link:\nhttps://www.usu.com/en/careers/jobs/content-writer-andamp-content-manager-5095\n\nWe process your personal data provided during the recruitment process for the purpose of evaluating your candidacy for the offered position. This data may, for the same purpose, be shared with our parent company, USU GmbH, based in Germany, acting as a processor / provider of HR services involved in the recruitment process.\nThe processing is carried out in accordance with the General Data Protection Regulation (GDPR).\nO firmě\nUSU Software, s.r.o. Jsme úspěšná a rozvíjející se zahraniční společnost s celosvětovou působností. Naším cílem je umožnit našim zákazníkům přechod na moderní digitální...\n\n Číst více\n\n Podívejte se na profil firmy\n Benefity\n\nVzdělávací kurzy, školení\nStravenky/příspěvek na stravování\nZdravotní volno/sickdays\nMožnost občasné práce z domova\nZvýhodněné půjčky zaměstnancům\nObčerstvení na pracovišti\nPříspěvek na sport/kulturu/volný čas\nKafetérie\nMožnost delšího neplaceného volna\nDovolená více než 5 týdnů\nPříspěvek na dovolenou\nFiremní akce\nFlexibilní začátek/konec pracovní doby\nNotebook\nPříspěvek na penzijní/životní připojištění\nNadstandardní lékařská péče\nInformace o pozici\n Společnost\n USU Software, s.r.o.\nJihomoravský krajOlomoucký kraj Požadované vzdělání\n Bakalářské\n Požadované jazyky\n Čeština (Výborná), Němčina (Pokročilá), Angličtina (Pokročilá)\n Zařazeno\n IS/IT: Správa systémů a HW, Zákaznický servis ,\n Pracovník help desku, Správce aplikačního SW, Support IS \n Typ pracovního poměru\n Práce na plný úvazek\n Délka pracovního poměru\n Na dobu neurčitou \n Typ smluvního vztahu\n pracovní smlouva \n Zadavatel\n Zaměstnavatel\n Info\n Pozice je vhodná i pro OZP, s docházením do firmy s bezbariérovým přístupem.\n Vhodné i pro:\n vozíčkáři.\n\n Odpovědět","description_format":"text","description_chars":3851,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Company events"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Service & Asset Management","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-11-04T15:16:00Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.9,"p_room":1,"age_days":0,"expected_fill_days":2,"reasons":["seen:0","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/usu-training-documentation-specialist","json_url":"https://alion.io/job/usu-training-documentation-specialist.json","meta":{"generated_at":"2026-11-05T07:47:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9793,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769428},"rest":"https://alion.io/mcp/rest/get_company?id=1769428"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fusu-training-documentation-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fusu-training-documentation-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fusu-training-documentation-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/usu-training-documentation-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fusu-training-documentation-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3751688}},{"tool":"search_jobs","arguments":{"company":"usu.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3751688},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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