Director of AI

Join the Utility Team!

Utility is an end-to-end mobile app and digital platform agency, focused on designing and engineering innovative, transformative technology. Our clients are premier global brands and new ventures across the wellness, fitness, entertainment, streaming, and educational spaces. Founded by digital leaders from companies like Major League Baseball and McCann Erickson, Utility is built by folks who have been on the other side of the table. We treat every project as if it were our own, from startup ventures to blue-chip brands.

Who You Are

The Director of AI will lead Utility’s AI practice, setting the vision for how we leverage machine learning, generative AI, and intelligent automation across our client projects and internal tools. This is not just a technical leadership position; it’s a strategic role that requires a balance of product thinking, applied research, and operational execution. You will be responsible for guiding AI strategy, mentoring a growing AI team, and ensuring that our work consistently pushes the boundaries of what’s possible while staying grounded in practical, real-world applications.

What You'll Do

• Define and lead the AI roadmap for Utility, including both client-facing solutions and internal innovation.
• Work closely with product and engineering leads to design, prototype, and deploy AI systems that enhance product functionality and deliver measurable value.
• Oversee research into emerging AI models, frameworks, and best practices, translating new capabilities into actionable product opportunities.
• Collaborate with business development and client strategy teams to identify and scope AI-driven opportunities, and articulate a clear value proposition for our clients.
• Build and mentor a team of AI engineers, researchers, and applied data scientists, fostering a culture of experimentation and learning.
• Develop and enforce best practices for AI ethics, responsible deployment, and transparency in our work.
• Represent Utility externally as a thought leader in AI through speaking engagements, articles, and client advisory sessions.

Qualifications

• Proven experience leading AI initiatives in a product, research, or consultancy environment.
• Deep understanding of machine learning, natural language processing, generative models, and data systems.
• Hands-on technical expertise with modern AI frameworks (e.g., PyTorch, TensorFlow, LangChain, Hugging Face).
• Strong product sensibility: ability to connect AI capabilities with user needs and business goals.
• Demonstrated experience managing and growing technical teams.
• Excellent communication skills and ability to interface with clients, executives, and cross-disciplinary teams.
• Passion for staying ahead of the curve on AI advancements, coupled with a pragmatic approach to delivering production-ready solutions.

Benefits

• You’re an inspirational team player. Your skills are important, but we are a company of kind, passionate, talented people who want to help each other succeed.
• Competitive salary
• PTO policy: unlimited (within reason)
• Health, Dental and Vision
• Remote-friendly workplace
• Growth Opportunities
• Additional benefits: Growth Potential, Flexible Work Location, Company Branded Swag Package, Professional Personal Development Support
• A super team of smart, kind people