{"id":3378350,"url":"https://alion.io/job/utopia-payment-operations-specialist-2","title":"Payment Operations Specialist","company":{"id":3901118,"name":"Utopia","domain":"utopia-living.com","url":"https://alion.io/company/utopia-7","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"LATAM time zones","utc_offset_min":-6,"utc_offset_max":-3},"hiring_geo_confidence":"inferred","locations":["Buenos Aires, Argentina","Mexico City, Mexico","Bogotá, Colombia","Santiago, Chile"],"countries":["AR","MX","CO","CL"],"hiring_countries":["AR","BR","CO","MX","CL"],"hiring_countries_total":5,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-30T02:14:43Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Utopia is an ultra-luxury hospitality and lifestyle brand creating a global ecosystem of properties and experiences.\nWe develop private villa retreats in beautiful locations around the world, each with high-end service. Utopia also offers a wider ecosystem of leisure experiences and services available both to those staying on property and to external visitors.\nUtopia designs and builds its properties in-house. Our projects span the full journey: from concept and architecture to construction, interiors, landscape, guest experience, and long-term operation. For architects and designers, this means contributing on properties from the ground up, with the ability to influence how each place is planned, built, and experienced. For hospitality professionals, it means collaborating with a brand where service is personal, attentive, and built around each guest’s stay.\nWe’re a young, ambitious team with high standards and a hands-on approach. We value strong ideas, practical thinking, attention to detail, and people who are ready to take ownership of their part of each project. If you’re interested in architecture, design, hospitality, or guest experience, we invite you to explore opportunities with Utopia.\nAbout the role\nWe are looking for a detail-oriented and motivated Payment Operations Specialist to join our finance team. You will support the day-to-day execution of payment workflows, reconciliation processes, and financial reporting - playing a critical part in ensuring money moves accurately and on time.\nYou will collaborate closely with internal finance and accounting teams as well as external banking and payment providers. This is an excellent opportunity for someone early in their finance career who is eager to build hands-on experience in financial operations within a fast-paced, process-driven environment.\nWe value precision, ownership, and a proactive mindset. If you take pride in getting the details right and want to grow within a team that handles real financial responsibility, we'd love to hear from you.\nResponsibilities\nPayment processing - execute domestic and international transactions; verify payment details and authorizations\nException handling - identify, investigate, and resolve payment failures, chargebacks, and discrepancies\nReporting - prepare daily cash position reports, payment summaries, and operations dashboards\nProcess improvement - document workflows; flag inefficiencies and suggest automation opportunities\nCompliance support - ensure transactions adhere to AML, KYC, and internal control policies\nRequirements\nDegree in Finance, Accounting, Economics, or Business\n2-3 years of experience in similar role\nExperience with payment processing and bank reconciliation \nComfortable meeting tight deadlines and high-volume work\nDemonstrated attention to detail - reconciliation, auditing, or data entry examples\nFluency in English\nNice-to-have:\nFluency in one (or more) languages below:\nRussian\nSpanish\nPortuguese\nBenefits\nRemote first environment and collaboration in LATAM time zone\nWork on international luxury hospitality projects\nA truly global team (30+ nationalities)\nGrowth opportunities within the Financial function as we scale\nThe chance to help build a luxury hospitality brand aiming to become #1 worldwide\nBy submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.","description_format":"text","description_chars":3463,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[{"name":"Argentina","iso":"AR","kind":"country"},{"name":"Brazil","iso":"BR","kind":"country"},{"name":"Colombia","iso":"CO","kind":"country"},{"name":"Mexico","iso":"MX","kind":"country"},{"name":"Chile","iso":"CL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-28T03:44:28Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.741,"p_room":0.9,"age_days":15,"expected_fill_days":27,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-29T05:49:05Z"},"pay":null,"html_url":"https://alion.io/job/utopia-payment-operations-specialist-2","json_url":"https://alion.io/job/utopia-payment-operations-specialist-2.json","meta":{"generated_at":"2026-10-30T05:33:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7734,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3901118},"rest":"https://alion.io/mcp/rest/get_company?id=3901118"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Futopia-payment-operations-specialist-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Futopia-payment-operations-specialist-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Futopia-payment-operations-specialist-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/utopia-payment-operations-specialist-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Futopia-payment-operations-specialist-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3378350}},{"tool":"search_jobs","arguments":{"company":"utopia-living.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3378350},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}