{"id":3392942,"url":"https://alion.io/job/uveye-customer-success-manager","title":"Customer Success Manager","company":{"id":2077367,"name":"UVeye","domain":"uveye.com","url":"https://alion.io/company/uveye","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Machine Learning","optional":false}],"status":"live","first_seen_at":"2026-10-28T09:59:26Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T02:35:31Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Description\nAt UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.\nWith over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.\nWe are looking for a Customer Success Manager who is passionate about building strategic, value-driven partnerships with our clients. In this role, you will serve as a trusted advisor to dealership leaders and frontline teams, helping them unlock the full power, efficiency, and ROI of the UVeye platform. You will cultivate long-lasting professional relationships by providing exceptional service, understanding client goals, and proactively identifying opportunities for optimization, adoption, and measurable results.\nA day in the life and how you’ll make an impact:\nTrain and educate customers on how to effectively utilize UVeye and integrate the system into their current processes.\nSuccessfully and consistently deliver ROI and value for our customers, consulting their business and while leveraging UVeye.\nBuilding strong relationships with clients based on your ability to earn their trust and deliver - creating UVeye champions.\nProactively identifying business goals, pain points, and opportunities where UVeye can deliver even greater value for our clients.\nAnalyzing key account statistics, engagement and performance metrics and leverage these to educate clients in order to drive performance.\nSimultaneously and successfully managing multiple client relationships.\nIdentifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs\nRequirements\n3+ years of experience in a Customer Success, Account Manager or similar role - in Automotive SaaS.\n3+ years of experience working within a dealership, gaining firsthand exposure to daily fixed and variable operations\nProven experience in managing multiple accounts and projects.\nPositive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle. Passionate about customers.\nHunger to work in a hyper-fast paced and ever changing environment.\nSuperior organization and prioritization skills, along with focused attention to detail.\nCommercial savvy.\nTechnical attitude, including general knowledge pertaining to software, dashboards, analytics, CRM platforms.\nGeneral understanding of the automotive space - an advantage!\nBenefits we offer:\nCompetitive Medical, Dental, Vision.\nCompany 401k Match.\n20 PTO days, Company paid holidays.\nCareer growth as we scale across the US.\n\nCompensation:\nUVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $85,000 - $105,000. In addition, this position is also eligible for Bonus.\nTravel & Physical Requirements:\nThis role involves regular on-site work within dealership environments and requires approximately 50% travel. While performing the duties of this position, the employee may experience extended periods of sitting, standing, walking, and frequent movement throughout dealership service lanes, inspection areas, showrooms, and outdoor lots.\nThe role also requires the ability to work in varying environmental conditions including heat, cold, rain, or other outdoor elements commonly experienced at dealership locations. Use of personal protective equipment (PPE) may be required depending on site protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhy UVeye:\nPioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.\nDrive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.\nCareer Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.\nCheck out ourLife at UVeyepage to learn more about the employee experience.\nUVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.","description_format":"text","description_chars":5216,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":250,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Software","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-10-28T11:11:54Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":34,"reasons":["conf:3","wave","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":true},"html_url":"https://alion.io/job/uveye-customer-success-manager","json_url":"https://alion.io/job/uveye-customer-success-manager.json","meta":{"generated_at":"2026-11-02T03:13:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4868,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2077367},"rest":"https://alion.io/mcp/rest/get_company?id=2077367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuveye-customer-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuveye-customer-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuveye-customer-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uveye-customer-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuveye-customer-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3392942}},{"tool":"search_jobs","arguments":{"company":"uveye.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3392942},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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