{"id":1825768,"url":"https://alion.io/job/uveye-vertical-operations-manager-west-2","title":"Vertical Operations Manager (West)","company":{"id":2077367,"name":"UVeye","domain":"uveye.com","url":"https://alion.io/company/uveye","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Machine Learning","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-10-04T09:20:49Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-15T17:08:47Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Description\nAt UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle inspection systems. At the heart of this innovation lies our advanced AI-centric technology, representing the pinnacle of computer vision, machine learning, and generative AI within the automotive sector.\nWith over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and Hertz, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, seaports, and more. Our growing global team of 250+ employees is committed to creating a workplace that celebrates diversity, encourages teamwork, and strives for excellence.\nThe Vertical Operations Manager is accountable for the successful execution of delivery, installation, and lifecycle service activities within assigned verticals (Fleet, Rental, or Dealership). This role ensures sales commitments are executable by Operations and delivered to customers reliably and efficiently within defined SLAs.\nA day in the life and how you’ll make an impact:\nOperational Accountability: Ensure the successful execution of delivery, installation, and lifecycle service activities within assigned verticals (Fleet, Rental, or Dealership). This includes delivering installations on time, maintaining SLA compliance, scaling delivery capacity, and achieving target costs.\nDelivery & Support Ownership: Oversee all aspects of planning, resource allocation, safety compliance, and quality for installations, maintenance activities. Ensure installation targets are met: 2 days for Rental/Dealership installations and 4 days for Fleet installations. Ensure that maintenance (support visits) have a clear scope of work to complete on time, with a first time right approach.\nSales-Operations Interface: Act as the operational counterpart to the Sales and Implementation teams. This involves confirming the feasibility of sales commitments, identifying associated risks, and translating those commitments into concrete, executable operational plans.\nField Service Leadership: Manager Field Service Engineers and Service Operations Coordinators, focusing on achieving 80% utilization, ensuring technical readiness, and developing productive capacity planning.\nVendor Oversight: Manage installation partners and contractors. Responsibilities include continuously monitoring and evaluating vendor performance across key areas like cost, quality, and execution.\nKPI & OKR Management: Proactively achieve critical operations metrics, including on-time delivery, first-time fix rates, and target cost per install, by implementing proactive corrective actions.\nRequirements\n5+ years of experience leading field operations, service delivery, or technical operations teams.\nExperience managing distributed Field Service Engineers (FSEs) or technical field teams.\nExperience in the automotive, fleet, rental, dealership, or a similar operational environment.\nProven ability to lead cross-functional initiatives across Sales, Customer Success, Implementation, and Operations.\nExperience with capacity planning, resource allocation, and operational forecasting.\nStrong understanding of SLAs, KPIs, and operational performance metrics.\nExperience managing high-volume deployment, installation, or field service projects.\nExperience managing third-party vendors, contractors, and installation partners.\nProficiency with ERP, CRM, or Field Service Management (FSM) systems to manage operations and drive performance.\nStrong analytical and data-driven problem-solving skills with the ability to make operational decisions using metrics.\nExcellent communication, stakeholder management, and escalation management skills.\nBachelor's degree in Business, Engineering, Supply Chain, or a related field preferred.\nPMP, Lean Six Sigma, or other project management certifications are a plus.\nTravel to on-site locations based on business flow.\nBenefits we offer:\nCompetitive Medical, Dental, Vision.\nCompany 401k Match.\n20 PTO days, Company paid holidays.\nCareer growth as we scale across the US.\nCompensation:\nUVeye provides salary ranges that comply with the New Jersey State Law on salary transparency in job advertisements. Actual salaries depend on a variety of factors, including experience, qualifications, skills, location, education, and operational needs. The salary range or contractual rate listed does not include bonuses/incentives or other forms of compensation or benefits. The annual base salary range for this position is $110,000 - $125,000. In addition, this position is also eligible for Bonus.\nPhysical Requirements:\nThis role may involve on-site or field-based activities. Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. The role may also require travel, working in varying environmental conditions, and the use of personal protective equipment (PPE) when appropriate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nWhy UVeye:\nPioneer Advanced Solutions: Harness cutting-edge technologies in AI, machine learning, and computer vision to revolutionize vehicle inspections.\nDrive Global Impact: Your innovations will play a crucial role in enhancing automotive safety and reliability, impacting lives and businesses on an international scale.\nCareer Growth Opportunities: Participate in a journey of rapid development, surrounded by groundbreaking advancements and strategic industry partnerships.\nCheck out our Life at UVeye page to learn more about the employee experience.\nUVeye is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.","description_format":"text","description_chars":6148,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":250,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Software","Machine Vision & 3D Cameras"],"lifecycle":[{"event":"open","at":"2026-10-04T11:02:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":1,"median_offered_wage_usd":182500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":94,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.939,"p_room":1,"age_days":10,"expected_fill_days":39,"reasons":["conf:0","wave","velocity","win:early"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/uveye-vertical-operations-manager-west-2","json_url":"https://alion.io/job/uveye-vertical-operations-manager-west-2.json","meta":{"generated_at":"2026-10-15T18:25:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"search","counted_by":"address","units_charged":0,"used_today":0,"day_limit":null,"remaining_today":null,"minute_limit":null,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2077367},"rest":"https://alion.io/mcp/rest/get_company?id=2077367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuveye-vertical-operations-manager-west-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuveye-vertical-operations-manager-west-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuveye-vertical-operations-manager-west-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uveye-vertical-operations-manager-west-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuveye-vertical-operations-manager-west-2"}]}