{"id":1533880,"url":"https://alion.io/job/uwyo-hourly-pooled-assistant-supervisor-dispatch","title":"Hourly Pooled - Assistant Supervisor, Dispatch","company":{"id":1757826,"name":"University of Wyoming","domain":"uwyo.edu","url":"https://alion.io/company/uwyo-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laramie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Supervision","optional":false}],"status":"live","first_seen_at":"2026-09-18T17:27:54Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-16T03:03:31Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Join Our Campus Community!\nThank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!\nAt the University of Wyoming, we are committed to creating a supportive and enriching workplace.\nJOB TITLE:\nAssistant Supervisor, Dispatch\nJOB PURPOSE:\nSupport the Demand Response Manager by providing leadership & administrative support for the Transit Dispatch Center which includes both paratransit & fixed route operations.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nSupervision & coordination of the Transit Dispatch Center.Assist the Manager in the supervision of 5-7 part-time dispatchers: contribute to performance evaluations.\n\nFill in as paratransit supervisor in the absence of the Manager\nAssist the Manager in hiring part-time dispatchers\nProvide training for new dispatchers and ensure that they are prepared to perform job duties on their own. Continuously monitor performance and provide any retraining as necessary. \nMaintain documentation on the enforcement of departmental policies & procedures and any federal/state regulations. \nRespond to and investigate complaints/incidents/accidents.\nProvide administrative support for paratransit operations: fare reconciliation, preparing rider notices, and maintaining transit related data.\nAct as the liaison with the dispatch software provider, manage technology tickets and ensure problems are resolved. \nProvide excellent customer service. \nSUPPLEMENTAL FUNCTIONS:\nAssist with supervision of other areas of Demand Response, such as SafeRide, as needed.\nAssist with community outreach and resource fairs.\nOptional: may require backup paratransit driving as needed.\nWORK LOCATION:\nOn-Campus: This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.\nSCHEDULING:\nDispatch Center hours of operation:\nAcademic Year: Monday - Friday 5:45am - 7pm\nCan expect 4 or 5-hour shifts. May require an occasional adjustment of schedule to meet the needs of the department.\nPAY: $18.35 - $18.85/hr, depending on experience. We offer competitive periodic raises.\nMINIMUM QUALIFICATIONS:\nApplicants must be able to pass all drug and/or alcohol screenings required by the UW Drug and Alcohol Policy. This would include a pre-employment drug screening. (https://www.uwyo.edu/tps/_files/drugalcoholpolicy.pdf)\nValid driver's license with a motor vehicle record (MVR) compliant with the Driving for University Business SAP.\nHigh School Graduate or GED and one year of customer service experience.\nApplicants must be 18 years of age.\nDESIRED QUALIFICATIONS:\nPreference will be given to applicants who have completed Transportation Services probationary period. \nKnowledge of ADA policies & procedures.\nProblem Solving skills.\nOrganizational and record-keeping skills\nAbility to remain calm in difficult or stressful situations\nAbility to work independently with limited supervision\nStrong attention to detail\nExperience handling confidential information\n1 year of previous supervisory experience\n1 year of dispatch experience\nCurrent certifications or ability to obtain within 1 month of hire:TSI certification\nFirst Aid/CPR certification\nSupervisor Harassment training\n\nREQUIRED MATERIALS:\nComplete the online application and upload the following for a complete application: cover letter, resume or C.V. and contact information for three work-related references. Incomplete applications may not be considered.\nHIRING STATEMENT/EEO: \nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email .\nABOUT LARAMIE:\nThe University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.\nLocated in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range and the metropolitan Denver area. Laramie’s beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit http://visitlaramie.org/","description_format":"text","description_chars":5096,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Continuing Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-09-30T17:42:05Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 30","filings_12m":30,"filings_prev_12m":48,"green_card_filings_12m":0,"median_offered_wage_usd":72500,"route":null,"cap_exempt":true,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.486,"p_room":0.6,"age_days":27,"expected_fill_days":34,"reasons":["conf:2","stale_co","win:late","crowd:junior,brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/uwyo-hourly-pooled-assistant-supervisor-dispatch","json_url":"https://alion.io/job/uwyo-hourly-pooled-assistant-supervisor-dispatch.json","meta":{"generated_at":"2026-10-16T07:29:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5316,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1757826},"rest":"https://alion.io/mcp/rest/get_company?id=1757826"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fuwyo-hourly-pooled-assistant-supervisor-dispatch"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fuwyo-hourly-pooled-assistant-supervisor-dispatch"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fuwyo-hourly-pooled-assistant-supervisor-dispatch"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uwyo-hourly-pooled-assistant-supervisor-dispatch\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fuwyo-hourly-pooled-assistant-supervisor-dispatch"}]}