{"id":1533974,"url":"https://alion.io/job/uwyo-hourly-pooled-transportation-services-assistant-supervisor-demand-response","title":"Hourly Pooled - Transportation Services Assistant Supervisor, Demand Response","company":{"id":1757826,"name":"University of Wyoming","domain":"uwyo.edu","url":"https://alion.io/company/uwyo-edu","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":89,"open_postings":28,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laramie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-25T20:38:18Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-05T18:50:27Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Join Our Campus Community!\nThank you for your interest in joining the University of Wyoming. Our community thrives on the contributions of talented and driven individuals who share in our mission, vision, and values. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!\nWhy Choose Us?\nAt the University of Wyoming, we value our employees and invest in their success.\nJOB TITLE:\nAssistant Supervisor, Demand Response\nJOB PURPOSE:\nProvide leadership support to the Transit Supervisor, Demand Response\nPAY: $18.35 - $18.85/hr, depending on experience. We offer competitive periodic raises.\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nProvide support to the Supervisor by assisting in the supervision and coordination of SafeRide operations, fill in as Demand Response Supervisor as needed. \nMaintain vehicle & equipment inventory, assign equipment resources to employees.\nCoordinate, enforce, and document all mandated federal/state regulations, and department policies pertaining to the transit system and safety. \nComplete documentation of personnel performance, complete compliance checks. \nProvide training to new drivers/dispatchers, ensure that they are prepared to perform job duties on their own. \nRespond to and investigate vehicle related accidents/incidents. \nRespond to and investigate passenger related complaints/incidents. \nProvide excellent customer service\nSUPPLEMENTAL FUNCTIONS:\nAssist with supervision of other areas of Demand Response, such as Transit Dispatch & Paratransit operations. \nPerform backup dispatching and driving duties as needed. \nMaintain ridership and other transit related data as needed.\nAssist with community outreach and resource fairs as needed. \nWORK LOCATION:\nThis position provides vital support to campus customers and requires the successful candidate be available to work on campus.\nSCHEDULING:\nMust be available to work combination of SafeRide shifts: Thursday - Monday. Shifts would be consistently late afternoon & nights. Early mornings are not part of this position. Application must include an availability matrix - see required materials section.\nSafeRide Operating Hours:\nMonday - Wednesday: 6:00pm - 12:30am\nThursday & Friday: 6:00pm - 3:00am\nSaturday: 11:30am - 6:30pm; 9:30pm - 3:00am\nSunday: 11:30am - 6:30pm\nMust be available to work during the summer months.\nTotal hours could range from 15-19 hours a week. Students can get extra hours as a driver/dispatcher.\nMINIMUM QUALIFICATIONS:\nApplicants must be able to pass all drug and/or alcohol screenings required by the UW Drug and Alcohol Policy. This would include a pre-employment drug screening. (https://www.uwyo.edu/tps/_files/drugalcoholpolicy.pdf)\nValid driver's license with a motor vehicle record (MVR) that is compliant with the University Vehicle Use Policy.\nHigh School Graduate or GED and one year of work related experience, or an equivalent combination of education and work experience.\nApplicants must be 21 years of age, or will be within first month of hire. (There may be times when alcohol may need to be confiscated). \nCurrent certifications or ability to obtain within 1 month of hire:TSI certification\nFirst Aid/CPR certification\nSupervisor Harassment training\n\n1 year of customer service experience\nComplete application to include: cover letter, resume, three references, and availability matrix. Email  to request a copy of the availability matrix be sent to you. \nDESIRED QUALIFICATIONS:\nDemand response transit experience preferred, but not required. \nCompletion of Transportation Services probation period preferred, but not required. \nKnowledge of ADA policies and procedures \nProblem solving skills\nOrganizational and record keeping skills\nAbility to remain calm in difficult or stressful situations\nAbility to work independently with limited supervision\nStrong attention to detail\nExperience handling confidential information\n1 year of previous supervisory experience preferred\nREQUIRED MATERIALS:\nComplete the online application and upload the following for a complete application: cover letter, resume or C.V., contact information for three work-related references, and availability matrix.\nAvailability matrix must be included with application materials. A blank copy of the availability matrix can be requested by emailing Noah Taff at . An availability matrix is required for a complete application.\nIncomplete applications may not be considered.\nHIRING STATEMENT/EEO:\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at 307-766-2377 or email .\nABOUT LARAMIE:\nThe University of Wyoming is located in Laramie, a town of 30,000 in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its university, helping to make it a leader in academics, research and outreach. The university has state-of-the-art facilities in many areas and the community provides the advantages of a major university.\nLocated in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado’s Front Range, a bustling group of metropolitan cities including Denver, Boulder, and Fort Collins. This beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. 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