{"id":1267172,"url":"https://alion.io/job/v-elegant-software-support-executive","title":"Software Support Executive","company":{"id":3806794,"name":"V-Elegant","domain":"velegant.com.sg","url":"https://alion.io/company/v-elegant","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":5500,"max":6500,"currency":"SGD","period":"month","gross":true,"usd_annual":61068},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"JavaScript","optional":false},{"name":"Laravel","optional":false},{"name":"Linux","optional":false},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-11T00:00:00Z","board_verified":false,"closed_at":null,"days_open":17,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":17},"description":"Job Responsibilities\nMaintain and support web applications and online systems.\nMaintain and support the Student Information Management System, including student records, results, attendance, CCA, grading, registration and reporting modules.\nDevelop new web applications, modules and system enhancements.\nTroubleshoot and fix system, website and application issues.\nManage user accounts, access rights, SSO and 2FA.\nMaintain Linux servers, websites and related IT systems.\nSupport systems such as Student Information, Procurement, Budget, Booking and Staff Training applications.\nIntegrate systems with third-party services and APIs when required.\nProvide technical support to users.\nConduct user training and prepare simple user guides.\nPerform system updates, backups and general maintenance.\nMandatory Qualifications & Requirements\nDegree in Computer Science, IT or equivalent.\nMinimum 5 years of relevant experience in software/web application support or development.\nMinimum 3 years of experience in:\nWeb application development and programming\nPHP, Laravel and CodeIgniter\nHTML5, CSS, JavaScript and jQuery\nPython and Django\nAngular\nAPI integration and SSO\nWindows and Linux server administration\nServer hosting, maintenance and SMTP configuration\nEnd-user training\nExperience with APIs, web servers and system integration is an advantage.\nGood troubleshooting and communication skills.\nGood knowledge of Object-Oriented Programming (OOP) and webservices.\nSkills\nRecords Management, Web Application Support, SSO, Improve Support Systems, Information Technology, Budget, Computer Science, Procurement, Student Relationship Management, Web-Based Application Development, Web Applications, Third Party Services, booking external training, It Systems","description_format":"text","description_chars":1751,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-09-25T22:00:00Z"}],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.692,"p_room":0.75,"age_days":17,"expected_fill_days":23,"reasons":["seen:17","velocity","win:late"],"computed_at":"2026-09-28T05:45:00Z"},"pay":{"stated_usd_annual":61068,"is_top_pay":false},"html_url":"https://alion.io/job/v-elegant-software-support-executive","json_url":"https://alion.io/job/v-elegant-software-support-executive.json","meta":{"generated_at":"2026-09-28T06:34:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4628,"day_limit":5000,"remaining_today":372,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}