{"id":3687307,"url":"https://alion.io/job/v2x-service-order-dispatcher-third-shift","title":"Service Order Dispatcher - Third Shift","company":{"id":2203072,"name":"V2X","domain":"gov2x.com","url":"https://alion.io/company/gov2x","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":{"grade":"B","score":76,"open_postings":97,"ghost_share":0,"stale_share":0.969,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fort Irwin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"PKI","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:13:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T15:49:00Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"OverviewCompany Overview Statement:\nWorking across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.\nJob Summary:\nPosition is full-time non-exempt (hourly) working in support of the National Training Center Training Support Contract (NTCTSC) at the National Training Center (NTC).This position follows an overnight schedule of 11:00 PM to 8:00 AM PST.\nNTCTSC brings to bear the full capabilities of many of the world’s best systems integration and engineering companies in the technical integration of live, virtual and constructive (LVC) training support. The NTCTSC is located at Fort Irwin, CA, in the Mojave Desert, approximately forty miles northeast of Barstow, CA. NTCTSC operations support the NTC mission: To provide realistic joint and combined arms training focused on developing soldiers, leaders, and units of the United States military.\nResponsibilities\nService Order Dispatchers in the Operations Control Center consisting of:\nOperation of the Symmetry Professional system to verify authorized access to buildings and rooms, and/or issue Temporary Unescorted Access Badges,\nProcess and print Unescorted Access Badges (permanent badges) for appropriate building access,\nIssue badges appropriate to clearance for building, room, and/or area access,\nMaintaining the Range Operations Log for all NTCTSC personnel traveling into, around, and out of the NTC Maneuver Area,\nMaintain the Flight Operations Log for all personnel utilizing Ridge Runner helicopter for access to remote mountain tops,\nReceive and record all trouble tickets and work request on the OCC Daily Operations Log,\nCreate, review, edit, and conduct search for MAXIMO work orders,\nContact maintenance or technical personnel for all trouble tickets and work requests, and\nPerform routine clerical work, such as:Draft documentations in MS Word,\nProduce and maintain MS Excel Spreadsheets,\nProduce MS PowerPoint presentations.\n\nMay also perform duties as the Receptionist duties under the supervision of the OCD manager for the Commander, Operations Group to greet visitors, determine nature of visits and directing visitors to appropriate persons.\nInventory of Escort Required Badges (yellow badges) upon assumption of receptionist’s duties,\nEnsure both visitor and escort sign the DA Form 1999, Visitor Access Control Log, prior to issuing an Escort Required Badge (yellow badge).\nEnsure temporary Escort Required Badges (yellow badge) are accounted for upon the departure of the visitor.\nScreen visitors for proper access to the command-and-control center,\nEnsure no unauthorized multi-media devices are taken into secure areas,\nReceive and transfer phone calls,\nRecord and transmit all messages to appropriate individuals,\nKeeping records of calls placed,\nProviding information to callers and visitors, and\nAccountability and control of all keys, PKI cards, radios, NVGs, and/or any additional OCC sensitive items\nResponsible for interacting with government representatives and customers, site management, and sub-contractors to ensure compliant operations of:\nPhysical and personnel security (badging),\nAccess control and emergency operations center functions,\nFacility requests for installation, activation, service, repair or de-installation of contractor equipment or government furnished equipment (GFE),\nSchedules service calls,\nDispatches service crews,\nFollow-up with customers to insure satisfactory performance of services,\nMaintain records of service calls and work orders,\nRelay special instructions to mobile crews and other departments, using radio telephone equipment, and\nMaintain visibility on the overall activities of various separate and unique teams in order to meet mission requirements at NTC.\nAdhere to the directives, memoranda, policies, procedures and practices implemented by the company, site manager, division manager, section, team leader. Support quality/ISO, security and safety training programs and directives.\nQualifications\nEducation & Experience:\nHigh School /GED\nEntry Level role- One year experience as a receptionist or equivalent position handling multiple phones, directing incoming and outgoing calls.\nDesired Qualification:\n Previous administrative or secretarial experience is desired. Military experience in the processing of work orders. Experience in the use of MAXIMO and Microsoft Office software products is desired. \nSpecial Requirements:\nPossess and maintain a valid California Driver’s License and maintain Post driving privileges.\nMust be fluent in English, with ability to read, write, and speak. \nMust be able to lift a maximum of 50lbs and wear appropriate personal protective equipment. \nMay be required to travel CONUS/ OCONUS to support unit training. Must be deployable within CONUS for up to 180 days.\nThis position is for 3rd shift.\nClearance:\nMust be a U. S. citizen with the ability to obtain and maintain a SECRET security clearance.\nCategory:\nCBA $26.74/hour\nEEO Statement:\nAt V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.\nService Order Dispatchers in the Operations Control Center consisting of:\nOperation of the Symmetry Professional system to verify authorized access to buildings and rooms, and/or issue Temporary Unescorted Access Badges,\nProcess and print Unescorted Access Badges (permanent badges) for appropriate building access,\nIssue badges appropriate to clearance for building, room, and/or area access,\nMaintaining the Range Operations Log for all NTCTSC personnel traveling into, around, and out of the NTC Maneuver Area,\nMaintain the Flight Operations Log for all personnel utilizing Ridge Runner helicopter for access to remote mountain tops,\nReceive and record all trouble tickets and work request on the OCC Daily Operations Log,\nCreate, review, edit, and conduct search for MAXIMO work orders,\nContact maintenance or technical personnel for all trouble tickets and work requests, and\nPerform routine clerical work, such as:Draft documentations in MS Word,\nProduce and maintain MS Excel Spreadsheets,\nProduce MS PowerPoint presentations.\n\nMay also perform duties as the Receptionist duties under the supervision of the OCD manager for the Commander, Operations Group to greet visitors, determine nature of visits and directing visitors to appropriate persons.\nInventory of Escort Required Badges (yellow badges) upon assumption of receptionist’s duties,\nEnsure both visitor and escort sign the DA Form 1999, Visitor Access Control Log, prior to issuing an Escort Required Badge (yellow badge).\nEnsure temporary Escort Required Badges (yellow badge) are accounted for upon the departure of the visitor.\nScreen visitors for proper access to the command-and-control center,\nEnsure no unauthorized multi-media devices are taken into secure areas,\nReceive and transfer phone calls,\nRecord and transmit all messages to appropriate individuals,\nKeeping records of calls placed,\nProviding information to callers and visitors, and\nAccountability and control of all keys, PKI cards, radios, NVGs, and/or any additional OCC sensitive items\nResponsible for interacting with government representatives and customers, site management, and sub-contractors to ensure compliant operations of:\nPhysical and personnel security (badging),\nAccess control and emergency operations center functions,\nFacility requests for installation, activation, service, repair or de-installation of contractor equipment or government furnished equipment (GFE),\nSchedules service calls,\nDispatches service crews,\nFollow-up with customers to insure satisfactory performance of services,\nMaintain records of service calls and work orders,\nRelay special instructions to mobile crews and other departments, using radio telephone equipment, and\nMaintain visibility on the overall activities of various separate and unique teams in order to meet mission requirements at NTC.\nAdhere to the directives, memoranda, policies, procedures and practices implemented by the company, site manager, division manager, section, team leader. Support quality/ISO, security and safety training programs and directives.\nEducation & Experience:\nHigh School /GED\nEntry Level role- One year experience as a receptionist or equivalent position handling multiple phones, directing incoming and outgoing calls.\nDesired Qualification:\n Previous administrative or secretarial experience is desired. Military experience in the processing of work orders. Experience in the use of MAXIMO and Microsoft Office software products is desired. \nSpecial Requirements:\nPossess and maintain a valid California Driver’s License and maintain Post driving privileges.\nMust be fluent in English, with ability to read, write, and speak. \nMust be able to lift a maximum of 50lbs and wear appropriate personal protective equipment. \nMay be required to travel CONUS/ OCONUS to support unit training. Must be deployable within CONUS for up to 180 days.\nThis position is for 3rd shift.\nClearance:\nMust be a U. S. citizen with the ability to obtain and maintain a SECRET security clearance.\nCategory:\nCBA $26.74/hour\nEEO Statement:\nAt V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.","description_format":"text","description_chars":10621,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":true,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Military","Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-11-03T15:21:17Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/v2x-service-order-dispatcher-third-shift","json_url":"https://alion.io/job/v2x-service-order-dispatcher-third-shift.json","meta":{"generated_at":"2026-11-06T03:37:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6046,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2203072},"rest":"https://alion.io/mcp/rest/get_company?id=2203072"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fv2x-service-order-dispatcher-third-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fv2x-service-order-dispatcher-third-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fv2x-service-order-dispatcher-third-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/v2x-service-order-dispatcher-third-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fv2x-service-order-dispatcher-third-shift"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3687307}},{"tool":"search_jobs","arguments":{"company":"gov2x.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3687307},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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