{"id":3092349,"url":"https://alion.io/job/vab-bijstandsverlener","title":"Bijstandsverlener","company":{"id":1957083,"name":"VAB","domain":"vab.be","url":"https://alion.io/company/vab-be","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beveren, Belgium"],"countries":["BE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":57000,"period":"year","method":"role_country_seniority_unknown","sample_n":73},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T08:31:05Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T05:04:21Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Wat ga je doen?\nJe beantwoordt de pechoproepen van de klanten binnen Europa.\n\nDe dossiers in het buitenland handel je af van A tot Z.\n\nJe werkt nauw samen met onze dispatchers voor de pechverhelping.\n\nJe contacteert onze binnen- en buitenlandse leveranciers.\n\nIn het buitenland volg je het herstel op aan de wagen en organiseer je de bijstand volgens contractuele mogelijkheden.\n\nJe bent punctueel in de opvolging van onze leveranciers.\n\nJe creëert meer dan tevreden klanten door je proactieve houding en oplossend vermogen.\n\nJe bent een ware ambassadeur van het merk en zorgt voor een positieve uitstraling.\n\nWat breng je mee?\nJe bent empathisch ingesteld, slaagt er steeds in mensen gerust te stellen en biedt een luisterend oor.\n\nJe weet moeilijke situaties om te buigen naar een constructieve oplossing.\n\nJe bent stressbestendig en draagt klantvriendelijkheid hoog in het vaandel.\n\nJe gebruikt je gezond verstand bij je beslissingen en bepaalt zelf jouw prioriteiten.\n\nJe spreekt vlot Nederlands, Frans en Engels. Bijkomende talen zijn uiteraard een pluspunt.\n\nJe communiceert helder en gestructureerd.\n\nJe kan goed overweg met de verschillende MS Office tools en beschikt over voldoende PC kennis om vlot nieuwe programma's aan te leren.\n\nWat krijg je hiervoor terug?\nEen boeiende functie, waarin je mensen daadwerkelijk kan helpen in zeer uiteenlopende situaties.\n\nEen contract bepaalde duur.\n\nJe werkt in een ploegensysteem:\n\n7 dagen vroeg (6:45-14:45) - 2 dagen vrij - 7 dagen late (14:30-22:30) - 5 dagen vrij\nJe ontvangt een goed salaris aangevuld met ploegen -en weekend premie.\n\nJe ontvangt een vergoeding voor de kosten van het woon-werkverkeer.\n\nMaaltijdcheques\n\nGoed om weten\nOns kantoor is gelegen in Zwijndrecht vlak naast de E17. Het is ook vlot bereikbaar via het openbaar vervoer. Het treinstation is gelegen op 500m van kantoor, een tramhalte (tram 3) op 1.5 km. Kom je liever met de fiets? Ook dat is geen probleem. 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