{"id":4254463,"url":"https://alion.io/job/vail-resorts-coord-it-support","title":"Coord: IT Support","company":{"id":1867251,"name":"Vail Resorts","domain":"vailresorts.com","url":"https://alion.io/company/vailresorts","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hastings, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-12T08:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T14:18:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Create Your Experience of a Lifetime!\nCome work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.\nWith 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.\nHiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).\nEmployee Benefits\nSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons\nMORE employee discounts on lodging, food, gear, and mountain shuttles\n401(k) Retirement Plan\nEmployee Assistance Program\nExcellent training and professional development\nReferral Program\nTo Learn More, please review the Benefits Eligibility Summary\nJob Summary:\nThe PC Technician: Coordinator is an entry level, on-site, IT position that provides day-to-day support, maintenance, and assistance for all IT hardware and software at a Vail Resorts location. The PC Tech supports and completes a variety of tasks, including providing end-user support for computer hardware and peripherals, creating and updating documentation, and uses a work ticket management system to track progress and document solutions. The PC Technician works as part of the IT team to proactively identify problems and facilitate solutions, repair hardware and software in a Windows Client/Server LAN environment, and support multiple point of sale systems in a manner that provides an Experience of a Lifetime for Vail Resorts employees and guests. The PC Tech prioritizes safety and guest service while living the company’s core values to deliver excellent IT support.\nJob Specifications:\nStarting Wage: $21.04/hr. - $22/hr.\n\nEmployment Type: Winter Seasonal 2026/2027\n\nShift Type: Full Time hours available\n\nMinimum Age: At least 18 years of age\n\nHousing Availability: No\n\nJob Responsibilities:\nBe Safe:\nPrioritize and ensure personal, coworker and guest safety in all aspects of your work.\nAdhere to company safety policies and procedures.\nEngage in company trainings and initiatives to support safety.\nServe Others:\nProvide tier one review and support of software/application issues, escalating as appropriate.\nUse the work ticket management system to manage start-to-finish work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI).\nSupport the deployment, relocation, and re-installation of IT equipment in offices, outlets, special event sites, etc.\nProvide exceptional guest service supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime.\nDrive Value for the Company:\nProvide support for resort and remote-location sales points and peripherals.\nProvide end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc.\nConfigure, track, maintain and properly dispose of IT approved technology, including workstations, point of sale systems, hand-held devices, peripherals, etc.\nCreate and maintain accurate documentation, as assigned.\nStrive for continual improvement and growth by actively participating in company and IT-specific training.\nSuggest and support implementation of new ideas for improving user support and the guest experience.\nDo Right:\nFollow and ensure that all users are following IT-related company procedures, guidelines and policies.\nPerform tasks with integrity by always doing the right thing.\nDo Good:\nEngage and support the community--contribute to its success.\nBe Inclusive:\nWelcome and engage with all guests and coworkers.\nSupport and engage in the company’s diversity, equity and inclusion efforts.\nHave Fun:\nMaintain a positive attitude with all aspects of the job.\nEnjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same.\nOther duties and projects as assigned.\nJob Requirements:\nPositive, enthusiastic, and friendly\nSolution oriented with desire to learn new skills.\nComfortable around technology.\nDetail oriented and well organized.\nAbility to sit and stand for long periods of time.\nAble to move 50 lbs (with assistance if needed).\nWork a schedule that will include weekends and holidays.\nAbility to ski or snowboard at intermediate level, or desire to learn.\nValid US driver’s license\nBe able to work without supervision\nThe expected pay range is $21.04/hr. - $22/hr.. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.\nIn completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.\nWe follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.\nVail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.\nRequisition ID 518333\nReference Date: 10/13/2026\nJob Code Function: IT Support","description_format":"text","description_chars":5845,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-11-13T14:09:29Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:0","win:early","comp:junior,brand"],"computed_at":"2026-11-13T14:56:54Z"},"pay":{"stated_usd_annual":44000,"is_top_pay":false},"html_url":"https://alion.io/job/vail-resorts-coord-it-support","json_url":"https://alion.io/job/vail-resorts-coord-it-support.json","meta":{"generated_at":"2026-11-13T14:56:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30008,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1867251},"rest":"https://alion.io/mcp/rest/get_company?id=1867251"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvail-resorts-coord-it-support"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvail-resorts-coord-it-support"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvail-resorts-coord-it-support"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vail-resorts-coord-it-support\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvail-resorts-coord-it-support"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4254463}},{"tool":"search_jobs","arguments":{"company":"vailresorts.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4254463},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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