{"id":4031399,"url":"https://alion.io/job/vailexa-service-logistics-analyst","title":"Service Logistics Analyst","company":{"id":4417762,"name":"VAILEXA","domain":"vailexa.com","url":"https://alion.io/company/vailexa","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irving, United States","Plano, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:20:43Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T18:44:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Build More Than Just a Career. Build Your Future.\nAt Vailexa, we’re not just hiring - we’re building thinkers, creators, and future leaders.\nWe believe in giving people the space to grow, the freedom to think, and the opportunity to create real impact from day one. If you’re someone who wants to learn fast, take ownership, and grow beyond limits, you’ll feel right at home here.\nResponsibilities:\nProvide daily on-site support at the 3PL warehouse as an operational extension of program leadership.\nFollow up with warehouse supervisors and team leads to drive completion of open action items and same-day priorities.\nSupport implementation and monitoring of new floor processes, including inbound receiving lanes and goods receipt volume initiatives.\nTrack deliverables, owners, status, and risks, and provide clear updates to program leadership.\nTriage operational issues and escalations, engage the appropriate resources, and confirm resolution.\nMonitor open non-conformance cases and coordinate follow-through with warehouse, return merchandise authorization (RMA), IT, and customer-facing teams.\nPull and interpret warehouse and inventory data to support daily decisions, reconciliation, and exception handling.\nPrepare weekly non-conformance reporting by customer and issue type, and flag anomalies or trends for review.\nManage email action items and collaborate across Planning, Logistics, RMA Support, and 3PL teams to improve returns and fulfillment workflows.\nQualifications:\n3 to 5 years of experience in warehouse operations, service logistics, distribution center operations, or supply chain support.\nHands-on experience with warehouse management systems (WMS) and enterprise resource planning (ERP) tools; SAP experience is strongly preferred.\nProficiency in Microsoft Excel and comfort working with operational data sets, reconciliations, and reports.\nStrong organization and follow-through, with the ability to manage multiple open tasks and changing priorities.\nClear, professional written and verbal communication skills.\nAbility to work on-site in Irving, Texas and engage directly with warehouse floor teams each day.\nPreferred: experience with reverse logistics, RMA receiving, non-conformance handling, or a 3PL or contract warehouse supporting a large original equipment manufacturer (OEM) or technology company. \nPreferred: experience with operational reporting, supply chain data analysis, or warehouse process improvement.\nVailexa Technology is an equal opportunity employer. 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