{"id":3544792,"url":"https://alion.io/job/valcourt-group-general-manager","title":"General Manager","company":{"id":3866225,"name":"Valcourt Group","domain":"valcourt.group","url":"https://alion.io/company/valcourt-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":170000,"period":"year","method":"role_country_seniority_unknown","sample_n":13135},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T20:23:29Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-10T00:56:49Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Valcourt Window Cleaning is seeking a dynamic and results-driven General Manager to lead and oversee all aspects of branch operations, safety, sales, and financial performance. This role is critical to ensuring sustained profitability, growth, and excellence in service delivery. The General Manager will be responsible for managing branch operations, driving P&L and EBITDA performance, building a high-performing team, and representing the company within the industry and local community.\nKey Responsibilities:\nOperational Leadership:\nOversee all branch operations, ensuring adherence to Valcourt's operational standards and safety protocols.\nConduct regular job site & operational visits to ensure quality service delivery, employee safety compliance\nEnsure full compliance with company systems and tools, including Salesforce and BI financial reporting platforms.\nFinancial Performance:\nDrive P&L performance, ensuring budgeted revenue and EBITDA targets are met or exceeded.\nAnalyze financial data and KPIs to identify opportunities for growth and efficiency improvements.\nConduct regular SWOT analysis to assess branch performance & develop actionable strategies for improvement.\nSales Leadership:\nLead sales efforts, including participating in sales ride-alongs to coach and support sales representatives.\nEnsure full adoption of Sandler Sales Training methodologies & reinforce principles across all employees.\nBuild and maintain strong relationships with clients through regular client visits and active engagement.\nTeam Development:\nOversee all aspects of technician hiring, onboarding, and training, ensuring a skilled and motivated workforce.\nConduct regular 1-on-1s and staff meetings to provide clear direction, feedback, and support to all team members.\nFoster a culture of accountability, collaboration, and continuous improvement.\nIndustry and Community Engagement:\nRepresent Valcourt at industry and community events such as BOMA, IREM, and other networking opportunities.\nActively engage with industry leaders and organizations to build Valcourt’s reputation as a market leader.\nSafety and Compliance:\nMaintain a strong focus on employee safety, ensuring compliance with all safety regulations and protocols.\nPromote a culture of safety and accountability throughout the branch.\nQualifications\nQualifications:\nProven experience in operations & sales leadership, and financial accountability within a service-based organization.\nDemonstrated success in managing P&L, EBITDA, and achieving financial performance targets.\nProficiency in Salesforce, BI financial reporting, and other operational tools.\nStrong understanding of Sandler Sales Training principles with ability to coach & reinforce methodologies.\nExcellent leadership & communication skills, with the ability to inspire & develop a high-performing team.\nStrong organizational and analytical skills, with a focus on continuous improvement and strategic thinking.\nKey Competencies:\nLeadership and Team Management, Financial and Business Acumen, Customer Focus, Operational Excellence, Safety and Compliance, Industry Engagement\nWork Authorization Requirements\nMust be eligible to work in the United States\nPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. 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