{"id":4307906,"url":"https://alion.io/job/vale-analyst-ii-it-2","title":"Analyst II, IT","company":{"id":1779800,"name":"Vale","domain":"vale.com","url":"https://alion.io/company/vale-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"B","score":72,"open_postings":59,"ghost_share":0.458,"stale_share":0,"repost_share":0.034,"time_to_fill_p50_days":36,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Hyper-V","optional":false},{"name":"ITIL","optional":false},{"name":"VMWare","optional":false}],"status":"live","first_seen_at":"2026-09-22T13:15:45Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T16:21:10Z","board_verified":true,"closed_at":null,"days_open":53,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":53},"description":"Ready to build a rewarding career in an industry that is growing?\nWho We Are\nWe are a global mining company dedicated to safely delivering nickel, copper, cobalt, and platinum group metals essential for the world’s energy transition.\nOur mission is to improve lives and shape a better future together.\nFrom utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles driving the fight against climate change - our work truly matters.\nJoin our diverse team of 15,000 talented individuals committed to transforming critical minerals into prosperity and sustainable development in countries like Canada, Brazil, Indonesia, the United Kingdom, and Japan. We invite you to use your skills with us and contribute to something meaningful and enduring.\nThe Opportunity\nWe are currently seeking an Analyst II, IT Infrastructure Operations to join our IT Infrastructure Operations team in Sudbury, Ontario.\nReporting to the Supervisor/Manager, IT Infrastructure Operations, the Analyst II is responsible for the operation, maintenance, deployment, and continuous improvement of hosting environments, storage platforms, backup solutions, and cloud infrastructure supporting Vale Base Metals' Canadian and selected international operations.\nThe successful candidate will combine hands-on technical expertise with operational support, project delivery, and vendor engagement to ensure secure, reliable, and cost-effective infrastructure services that enable operational excellence across our organization.\nKey Responsibilities\nInfrastructure Operations\nSupport and maintain enterprise hosting, storage, backup, and cloud infrastructure environments.\nEnsure infrastructure services meet business requirements, service levels, and corporate technology standards.\nParticipate in infrastructure deployments, upgrades, migrations, and modernization initiatives.\nMaintain accurate infrastructure asset inventory, configuration records, and lifecycle management processes.\nDevelop and maintain technical documentation, operational procedures, and recovery documentation.\nService Delivery & Performance\nMonitor infrastructure performance, availability, reliability, and capacity to identify improvement opportunities.\nSupport and continuously improve backup, recovery, and disaster recovery capabilities, including validation and testing activities.\nGenerate operational reports and contribute to service performance metrics and KPI dashboards.\nParticipate in incident, problem, change, and release management activities following ITIL best practices.\nAct as a technical escalation point for infrastructure-related incidents and service disruptions.\nProvide after-hours and on-call support as required.\nCybersecurity, Risk & Compliance\nSupport infrastructure security initiatives, vulnerability remediation, patching activities, and access management controls.\nEnsure adherence to Technology and Security policies, standards, and procedures.\nManage risks related to cyber vulnerabilities, audits, compliance requirements, and data protection.\nIdentify and implement opportunities for risk reduction, service improvement, and operational efficiency.\nVendor & Stakeholder Management\nCollaborate with business stakeholders, technology teams, vendors, and service providers to ensure stable and effective infrastructure services.\nSupport service provider management, contract administration, and service performance reviews.\nParticipate in project planning, solution validation, operational readiness assessments, and transition-to-support activities.\nWork cross-functionally with End User Services, Network, Telecommunications, Operational Technology (OT), and Cybersecurity teams.\nAbout You\nExperience\nMinimum 5 years of experience supporting enterprise IT infrastructure environments.\nExperience managing hosting, storage, backup, and cloud infrastructure technologies.\nExperience supporting mid-sized infrastructure projects, operational improvements, and service transitions.\nProven ability to analyze and resolve complex infrastructure incidents and technical challenges.\nExperience working with third-party vendors, managed service providers, and cross-functional technology teams.\nEducation\nCollege Diploma or Bachelor's Degree in Computer Science, Information Technology, or a related discipline.\nSkills & Competencies\nStrong knowledge of enterprise hosting, virtualization, storage, backup, and cloud environments. \nExperience with virtualization platforms such as VMware and Hyper-V. \nKnowledge of cloud platforms such as Microsoft Azure, AWS, and/or Google Cloud. \nUnderstanding of cybersecurity principles, vulnerability management, and infrastructure compliance requirements. \nFamiliarity with ITIL service management processes, including Incident, Problem, and Change Management. \nStrong analytical, troubleshooting, and problem-solving skills. \nExcellent communication and stakeholder management capabilities.\nMultilingual capabilities (Portuguese and/or French) considered an asset\nPreferred Qualifications\nITIL Certification.\nExperience with Azure, Veeam, NetApp, or similar enterprise infrastructure technologies.\nExperience supporting mining, industrial, manufacturing, or operational technology environments.\nKnowledge of disaster recovery planning, automation, and infrastructure monitoring solutions.\nWhat We Offer You\nCompetitive compensation including a variable annual incentive plan\nParticipation in a competitive Defined Contribution Pension package\nComprehensive benefits package (company paid core coverage, health and dental coverage, flex accounts, disability plans, and optional insurances)\nLeave for all of life’s reasons (vacation, personal, sick, parental) \nWork culture dedicated to safety, diversity & inclusion, and career growth\nEmployee Family Assistance Program\nVirtual Healthcare online\nOnline training and career development opportunities\nWhy Sudbury\nGreater Sudbury is a vibrant city in northeastern Ontario, renowned for its rich mining history and significant role in Canada's mineral production. The city sits atop one of the world's largest and oldest meteorite impact sites, the Sudbury Basin, which is exceptionally rich in nickel, copper, and other critical minerals that are required for modern technologies such as AI and defence.\nThe mining sector is a cornerstone of Sudbury's economy, driving both employment and economic growth, and Vale Base Metals plays a pivotal role in this regard. Our commitment to the community is as deep as our mines.\nInclude to Transform\nAt Vale Base Metals, we are committed to ensuring an inclusive work environment where people feel comfortable to be themselves. Vale encourages everyone to express their ideas and opinions and values the plurality of individual profiles. We want our people to feel that all.\nWe want our people to feel that all voices are heard, all cultures respected and that a variety of perspectives are not only welcome - they are critical to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation, or any other personal consideration that makes us different.\nVale is an equal opportunity employer seeking to increase diversity across our operations and improve equal opportunity at Vale and in the mining industry.\nAccommodation is available throughout our recruitment process for applicants with disabilities.\nVale uses artificial intelligence to screen, assess, and/or select applicants for this position.\nPay Grade: F5T\nMinimum Starting Salary: CAD $89,000\nApply by: November 20, 2026\n#ValeBaseMetals","description_format":"text","description_chars":7704,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mining","Information Security","Non-ferrous Metals"],"lifecycle":[{"event":"open","at":"2026-11-14T09:21:44Z"}],"visa":[{"country":"CA","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Positions approved through LMIA in 12 months: 3","filings_12m":3,"filings_prev_12m":0,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Talent Stream; High Wage","cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["ESDC: employers issued a positive LMIA"],"filings_for_role_12m":0}],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.756,"p_room":0.55,"age_days":53,"expected_fill_days":36,"reasons":["conf:0","win:tail"],"computed_at":"2026-11-14T16:42:22Z"},"pay":null,"html_url":"https://alion.io/job/vale-analyst-ii-it-2","json_url":"https://alion.io/job/vale-analyst-ii-it-2.json","meta":{"generated_at":"2026-11-14T16:42:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19000,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1779800},"rest":"https://alion.io/mcp/rest/get_company?id=1779800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvale-analyst-ii-it-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvale-analyst-ii-it-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvale-analyst-ii-it-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vale-analyst-ii-it-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvale-analyst-ii-it-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4307906}},{"tool":"search_jobs","arguments":{"company":"vale.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4307906},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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