{"id":2324393,"url":"https://alion.io/job/valentino-store-manager-los-cabos","title":"Store Manager- Los Cabos","company":{"id":1769276,"name":"Valentino","domain":"valentino.com","url":"https://alion.io/company/valentino-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":97000,"period":"year","method":"role_seniority_country_cell","sample_n":12},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T02:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-19T23:05:58Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"WHY WORK FOR VALENTINO\nA career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, and open-minded community.\nWHAT WE BELIEVE IN\nMaison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.\nWHO ARE WE LOOKING FOR\nA Store Manager for our new Boutique opening this summer. The ideal candidate must be Bilingual English/ Spanish. As should have a valid unexpird visa ( BBC, B-1/ B-2).\nOverview\nThe Store Manager is a leader who will thrive in a dynamic environment, embodies strategic foresight, and fosters collaboration. The Store Manager will need to take decisive actions which will play a crucial role in propelling business initiatives forward. They will be responsible in creating and executing business strategies to develop the Boutique as a place for client engagement and connection. As well as an Ambassador of the Maison and embody its values.\nNetwork Development and Brand Ambassador:\nMaintain a strong front-of-house presence, ensuring excellent in-store experience and fostering a «couture service» mindset.\nDrive the implementation of company strategies by coaching, motivating, and supporting the Boutique team, ensuring strong adoption of and understanding of company strategies.\nEmbody constantly Valentino codes and engage local people with the brand.\nAttract and recruit new clients from personal network and external partners.\nDevelop clienteling mindset, client's loyalty, and retention from beginners to VICs.\nBusiness and Sales Performance:\nDrive and maximize sales performance to consistently achieve the overall sales target objectives while ensuring operational integrity and monthly profitably plans.\nRegularly analyze and monitor store KPIs, devising and implementing robust action plans to meet and exceed targets.\nAt the beginning of each year, craft a comprehensive store strategy, revisited quarterly, to align with broader company objectives.\nCollaborate cross-functionally to ensure the seamless execution of business plans.\nidentify and seize opportunities to enhance performance through strategic partnerships with corporate stakeholders.\nManage personnel expenses within budgetary constraints and adhere to discounting policies to preserve brand integrity.\nPartnering with the Merchandising and Buying team to ensure relevant products are in the store to drive revenue.\nReporting weekly to the Valentino Leadership team on sales trends and where we can pivot to increase sales.\nTeam Leadership & Management:\nCultivate a motivating and inclusive environment that values diversity and fosters mutual respect and teamwork.\nConflict Management: Demonstrate managerial courage to tactfully dispense direct and actionable feedback; is open and direct with others without being intimidating; deals head-on with people's problems and prickly situations. Taking partnerships with Retail Director & HRBP.\nCommit to the professional growth of each team member, preparing them for future advancements.\nEnsure that all staff adhere to high standards of professionalism, from grooming to conduct.\nSet SMART goals and ensure optimal staffing schedules to maximize team performance and compliance with labor regulations.\nEnsure proper and timely communication of company contents through morning briefings, products, and CRM training.\nBuild the best team through talent retention and recruitment ensuring career development and succession plans with HR support.\nIn charge of all Recruiting Activities in the store in partnership with HR & Talent Acquisition.\nResponsible for all team planning, organizing, and plan the activities verifying day-to-day execution.\nTake all the necessary measures to create and maintain a motivated, positive, and safe work environment; manage all delicate situations regarding store personnel, according to Company policies and employment laws.\nRegularly organize store meetings and keep the team informed regarding store performance and sales objectives.\nAssign quantitative and qualitative objectives and ensure they are achieved.\nCRM and Events Management:\nConstantly aims and satisfying the client experience. Guarantee excellent Client Experience by monitoring sales activities; ensure that standards of Valentino Client Journey are always followed.\nImplement clienteling in the store and ensure client engagement, recruitment, retention, and upgrading with high attention to local domestic clients.\nMaintain and develop external relations with network and prestigious people, clients, and third partners, to promote brand loyalty and expand the network.\nImpeccable management of the client database including client assignment and reassignment, responsible for promoting brand loyalty according to CRM Company requirements, develops direct marketing actions towards loyal and inactive clients.\nEnsure the inclusion of digital tools and assets in the client journey and the clienteling routine.\nAssist Team Manager (if applicable) in managing all delicate situations regarding sales activities or after sales (boutique returns, end of the season, customer returns, repairs, complaints). Ensure the respect of Company procedures regarding sales and after-sales processes.\nContinuously develop knowledge and information about HQs and corporate guidelines.\nTransform customer interactions into meaningful relationships through a robust client development strategy.\nEngage with local partners and community events to enhance brand visibility and market reach.\nStore Operations and Merchandise:\nStay informed on all operational policies and procedures to minimize loss and optimize store performance.\nWhere an Ops HC is not present takes an active part to the execution of operational tasks (including shipping/receiving).\nGuarantee end-of-season returns and product transfers.\nManage inventory activities and is responsible for results.\nManage and supervise all inventory activities and is responsible for results.\nManage cash and payment systems by Company procedures and policies.\nDeal with store accountancy recurring audits. Ensure administration procedures and timing are respected.\nGuarantee store maintenance to make the furnishings, machinery and all store tools as efficient as possible.\nPartner with Team Manager and Client Advisors, merchandise team on seasonal buys\nConstantly monitor the correct rotation of the products and verify that is in line with the store’s sales potential with Merchandising/Buying support.\n\nVisual Merchandising:\nLiaise with and receive information and requirements from HQs Visual Merchandising; verify and report visual criteria effectiveness in terms of sales; report to Visual Merchandising all relevant information.\nEnsure that VM reflects strategy and verifies guidelines execution in store. Ensure order and cleaning of windows and internal display.\nEnsure visual criteria and verify guidelines execution in store.\nRequirements:\nBachelor’s Degree preferred not required.\nMinimum 5 years of experience in Store Management or leadership role.\nPreferred not required Luxury Department store management experience.\nProven track record in achieving results team development.\nExcellent knowledge in product and client journey\nStrong business acumen, understanding of store and team performance and KPI’s.\nProactive in identifying business opportunities and propose action plans.\nHas positive and effective team management skills, motivates team.\nExcellent organizational and follow up and time management skills.\nDemonstrates confidence and ability to develop relationships with clients, team and the business.\nClear and concise communication skills - verbal and written.\nPrioritizes tasks effectively.\nAttention to detail under strict deadlines.\nAbility to handle multiple tasks, projects with competing priorities and tight deadlines.\nProficient in all store sales and operations systems\nHOW WE ARE\nThe Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equality. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.","description_format":"text","description_chars":8391,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Brewing & Beer","Cardiovascular Devices"],"lifecycle":[{"event":"open","at":"2026-10-12T06:57:06Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.619,"p_room":0.35,"age_days":26,"expected_fill_days":9,"reasons":["conf:2","win:tail"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/valentino-store-manager-los-cabos","json_url":"https://alion.io/job/valentino-store-manager-los-cabos.json","meta":{"generated_at":"2026-10-20T03:35:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3967,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1769276},"rest":"https://alion.io/mcp/rest/get_company?id=1769276"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalentino-store-manager-los-cabos"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalentino-store-manager-los-cabos"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalentino-store-manager-los-cabos"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valentino-store-manager-los-cabos\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalentino-store-manager-los-cabos"}]}