{"id":2594771,"url":"https://alion.io/job/valet-living-order-processor-bilingual-required-engspan-multipro-property-solutions","title":"Order Processor (Bilingual Required - Eng/Span) - MultiPro Property Solutions","company":{"id":2985896,"name":"Valet Living","domain":"valetliving.com","url":"https://alion.io/company/valetliving","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":14,"ghost_share":0,"stale_share":0.929,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-11T05:49:22Z"}},"role":"HR","role_family":"HR","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"UTC-8 – UTC-5","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Las Vegas, United States","Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":18,"max":20,"currency":"USD","period":"hour","gross":null,"usd_annual":40000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-11T14:01:22Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":29},"description":"Process Orders. Support Clients. Grow Your Career.\nAre you a detail-oriented professional who thrives in a fast-paced environment? Do you enjoy supporting clients, ensuring seamless service delivery, and keeping operations organized? If so, MultiPro wants you on our team!\nWe’re looking for an Order Processor ready to make an impact. In this role, you’ll serve as a key point of contact for our clients while ensuring timely and accurate order fulfillment. If you’re proactive, highly organized, and passionate about customer service, this is the role for you.\nCompensation & Work Environment Details:\nHourly Range: $18.00 - $20.00\nSchedule: Monday - Friday, 8:00 AM - 5:00 PM PT/ 9:00 AM - 6:00 PM MT. Must be able to work Pacific/Mountain Time hours while supporting clients, branch teams, and field operations across all U.S. time zones, adapting communication and prioritization as needed.\nWork Location: This position can be based in the following states: Nevada or Arizona. Candidates must reside in one of these states at the time of hire.\nWork Environment: Remote role with high client interaction\nWhat You’ll Do:\nManage Order Processing: Accurately create and process service work orders in our system, ensuring client needs are addressed quickly and effectively.\nClient Support: Serve as the first point of contact for client inquiries via phone, email, and text. Resolve client and resident issues or escalate as needed.\nRelationship Management: Build and maintain strong client relationships by providing timely updates, proactive communication, and professional support.\nService Coordination: Work closely with branch operations teams to support scheduling changes, order updates, and service delivery.\nDocumentation & Reporting: Maintain accurate client records, update databases, and ensure all client interactions are documented thoroughly.\nCustomer Satisfaction: Conduct follow-up calls and digital surveys to ensure service expectations are met and identify opportunities for improvement.\nAdministrative Support: Assist with account setup, manage client property information, and ensure smooth communication across teams.\nWhat We’re Looking For:\nExperience: 2+ years of order processing, customer service, or call center experience; hospitality/concierge or executive assistant background is a plus.\nEducation: High school diploma or GED required; additional coursework or degree preferred.\nBilingual: English/Spanish required.\n Tech-Savvy: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Teams); Salesforce experience highly preferred.\nCustomer-Focused: Outstanding service skills, empathy, and ability to resolve issues with urgency and professionalism.\nOrganized & Detail-Oriented: Strong ability to multitask, prioritize, and ensure accuracy in a fast-paced environment.\nProfessional & Independent: Able to demonstrate a professional demeanor, adapt quickly, and work with minimal supervision.\nCollaborative: Comfortable working with cross-functional teams to meet client needs.\nWhy You’ll Love Working with Us:\nWork hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.\nComprehensive Benefits:\nHealth Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts\nFinancial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage\nPaid Time Off: Up to 15 PTO days annually + 10 paid holidays, 1 floating holiday, and 1 volunteer day\nProfessional Development: Tuition reimbursement up to $5,250 per year and access to our online education center\nAdditional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs\nThe final compensation offered will be determined based on various factors, including the candidate's location, experience, and skill set. As such, it may fall outside the range listed above.\nThe application window is anticipated to close 60 days from the date the job is posted.\nReady to deliver exceptional client experiences and grow your career? Apply today and be part of what’s next at MultiPro.\n#LI-AC1\nAre you a current Valet Living employee? If so, click here to apply.\nMultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.","description_format":"text","description_chars":4849,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-15T06:48:16Z"},{"event":"close","at":"2026-10-25T04:22:18Z"},{"event":"reopen","at":"2026-10-30T15:12:45Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.401,"p_room":0.45,"age_days":29,"expected_fill_days":16,"reasons":["conf:2","stale_co","win:tail","comp:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":40000,"is_top_pay":false},"html_url":"https://alion.io/job/valet-living-order-processor-bilingual-required-engspan-multipro-property-solutions","json_url":"https://alion.io/job/valet-living-order-processor-bilingual-required-engspan-multipro-property-solutions.json","meta":{"generated_at":"2026-11-11T21:50:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43061,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2985896},"rest":"https://alion.io/mcp/rest/get_company?id=2985896"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalet-living-order-processor-bilingual-required-engspan-multipro-property-solutions"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalet-living-order-processor-bilingual-required-engspan-multipro-property-solutions"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalet-living-order-processor-bilingual-required-engspan-multipro-property-solutions"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valet-living-order-processor-bilingual-required-engspan-multipro-property-solutions\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalet-living-order-processor-bilingual-required-engspan-multipro-property-solutions"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2594771}},{"tool":"search_jobs","arguments":{"company":"valetliving.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2594771},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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