{"id":3111105,"url":"https://alion.io/job/valis-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":4461486,"name":"Valis","domain":"valis.so","url":"https://alion.io/company/valis-5","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["CA"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anthropic","optional":false},{"name":"Claude","optional":false},{"name":"Claude Code","optional":false},{"name":"Google Workspace","optional":false},{"name":"ISO 27001","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Python","optional":false},{"name":"Slack","optional":false},{"name":"SOC 2","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"AI Agents","optional":true},{"name":"GDPR","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-10-22T18:09:36Z","employer_posted_date":null,"last_verified_at":"2026-10-22T18:09:36Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"About us\nWe are Valis - a company building an institutional AI operating layer for mid-market companies: shared company memory, workflow mining and agentic automation.\nWhy this role exists\nForward Deployed Engineer owns the client side of the technology: from the first technical call, through access and rollout, to day-to-day support.\nWhat you will do\nPitch and due diligence\nJoin deal calls once the client brings in IT, security or lawyers. First sales calls happen without you.\nAnswer technical, security and compliance questions from the trust pack, and add every new answer to it.\nKeep every claim true: certified vs in progress, shipped vs planned.\nQuestions we have heard: “Are you actually SOC 2 / ISO 27001 certified?”, “How will you tell us when a sub-processor like Anthropic changes?”, “How do you bring HR, ERP, CRM and CAD access under one umbrella?”\nAccess and connectivity\nRun the technical questionnaire and maintain the “connector exists / doesn’t exist” table for each client.\nGet working access fast. Store credentials in 1Password (read-only, IP-locked) and test each key the day it arrives.\nWalk client IT through the Google service account and Microsoft app setup. Connect Slack, Google Workspace, Microsoft 365, the task tracker, HRIS and DWH.\nRecord where each deployment runs: a VALIS server or the client’s own cloud.\nWork through the client’s DWH with support from the development team.\nRollout\nAgree the pilot scope with the GTM Director / Deployment & Advisory Director. A typical first week covers transcripts, notes and sharing, with connectors still off.\nRun install sessions, and keep the install guide and FAQ current.\nCheck the client tenant before users arrive: release version, tenant verification, permissions.\nRun and support\nOwn each client’s support channel and answer within one working day.\nHandle L1 yourself: installation, updates, OS permissions, sign-in.\nHandle L2: reproduce the issue, collect logs, and route it to the right product owner with a clean bug report.\nReport adoption from the admin console to the GTM lead every week.\nTurn repeated questions into the FAQ and, later, into a support agent. Your field notes shape the product roadmap.\nRequirements\nMust have\n4+ years in a technical, client-facing role: solutions engineer, sales engineer, technical account manager, implementation or integration engineer, or a backend/data engineer who has worked directly with customers.\nHands-on with integrations: OAuth, service accounts, APIs, SSO, Google Workspace and Microsoft 365 admin, and access control.\nComfortable with data: SQL, a data warehouse, reading logs, writing small scripts (Python or TypeScript).\nHands-on with LLM tools in daily work: Claude, Claude Code, MCP, agents. You use them yourself, not only read about them.\nYou can sit in a room with a client’s head of IT or security and answer precisely, including “we don’t have that yet”.\nYou can explain a technical decision to a non-technical executive.\nYou own a problem until it is closed, without being chased.\nFluent English.\nNice to have\nForward-deployed engineering experience on B2B SaaS / enterprise deployments.\nSecurity questionnaires, SOC 2 / ISO 27001 / GDPR conversations, vendor due diligence.\nExperience with company systems: HRIS, ERP, CRM, finance data.\nmacOS and Windows desktop app support (installation, permissions, MDM).\nGood working knowledge of RU language\nBenefits\nWe offer competitive base, performance-based bonus, and the opportunity to join the team during fast growth stage.\nWe appreciate your interest in our job opportunities and our company. Our team carefully evaluates each application to identify the most suitable candidates for the role. Due to the high volume of applications received, we may not be able to respond to every applicant. However, if your qualifications align with our requirements, we will contact you to discuss the next steps in the selection process.","description_format":"text","description_chars":3929,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["LLM & Generative AI","Office & Productivity Software","Token Launch Platforms"],"lifecycle":[{"event":"open","at":"2026-10-22T20:43:07Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":27,"reasons":["seen:3","velocity","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/valis-forward-deployed-engineer","json_url":"https://alion.io/job/valis-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-26T19:15:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25948,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4461486},"rest":"https://alion.io/mcp/rest/get_company?id=4461486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalis-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalis-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalis-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valis-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalis-forward-deployed-engineer"}]}