{"id":676672,"url":"https://alion.io/job/valkyrietrading-trade-support-engineer","title":"Trade Support Engineer","company":{"id":685125,"name":"Valkyrie Trading","domain":"valkyrietrading.com","url":"https://alion.io/company/valkyrietrading","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":87500,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-06-18T16:45:33Z","employer_posted_date":"2026-06-18","last_verified_at":"2026-11-05T10:10:12Z","board_verified":true,"closed_at":null,"days_open":139,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":139},"description":"What You’ll Do:\nAs a Trade Support Engineer, you'll sit on the front line of our trading operations, working shoulder-to-shoulder with traders, developers, and quantitative researchers to keep the production trading environment healthy, stable, and fast. This is a hands-on, high-impact role: when the markets are open, you are our first line of defense.\nDay to day, you will:\nMonitor the production trading environment and respond to alerts in real time.\n\nTriage, resolve, or escalate technical incidents under time pressure (Level 1/Level 2).\n\nDeploy and configure proprietary and third-party trading applications.\n\nInvestigate trade and position breaks, and support back-office operations such as trade capture and reconciliation.\n\nAssist with risk and compliance reporting.\n\nOccasional handling of datacenter and trading desk hardware.\n\nWrite scripts to automate repetitive workflows and accelerate your own troubleshooting.\n\nCollaborate closely with traders, clearing firms, exchanges, and vendor partners to meet business objectives.\n\nBecause this role covers the trading day end to end, it includes early market-open coverage and participation in an on-call / weekend rotation.\nWhat You’ll Need:\n2+ years of full-time, professional experience in Trade Support, Trade Operations, Application Support, or a similar production-support role.\n\nStrong proficiency with both Windows and Linux, comfortable in desktop and command-line environments.\n\nSolid scripting skills in one or more languages (e.g., Python, PowerShell, Bash) to automate tasks and analyze data.\n\nWorking knowledge of SQL for querying trade, position, and reference data during investigations.\n\nFamiliarity with data formats like JSON, XML, and Parquet.\n\nFamiliarity with current code generation AI tools.\n\nA track record of troubleshooting application and OS-level issues calmly under pressure.\n\nStrong communication skills, with a focus on resolving uncertainty and coordinating across traders, vendors, and internal teams.\n\nDetail-oriented, with a strong bias toward documentation and repeatable process.\n\nAbility to manage shifting priorities in a fast-moving environment.\n\nAbility to work on-site in our Chicago office and participate in early-hours and on-call coverage as needed.\n\nMust have valid, ongoing, unrestricted authorization to work in the United States without the need for employer-sponsored or self-initiated immigration filings.\n\nPreferred (We'll Train the Right Person):\nExperience with exchange-traded derivatives and a solid grasp of the trade lifecycle.\n\nHands-on experience interfacing with exchanges and clearing firms.\n\nFamiliarity with order entry and market data protocols (e.g., FIX, FIXP, MDP3, BOE, ITCH).\n\nExposure to observability tooling and incident-management practices.\n\nApplicants with 3+ years of directly applicable experience are eligible for consideration at the Senior level.\nWhat You’ll Get:\nCompetitive salaries and performance bonuses\nTop-tier medical and dental coverage\nRelocation assistance packages\nGenerous vacation policy\nTraining opportunities and continuing education\nCatered lunch, snacks, and beverages\nGroup outings and company parties\nCasual dress environment\nSalary range\n$87,500-145,000\nSenior-level candidates will be eligible for a base salary of $145,000-177,500\nThis position is also eligible for an annual discretionary bonus.\nOur Vision\nValkyrie’s vision is to be an organization where curious, driven, and innovative people are able to compete and win in the world’s most competitive landscape - the financial markets. Daily competition in the financial markets provides the ideal arena to push ourselves further as we are ever striving to grow, improve, and win. We recognize that there are extraordinary opportunities to be had every day, and by exploring, collaborating, and building, we can accomplish remarkable results together.","description_format":"text","description_chars":3872,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Generous vacation","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-09-10T22:58:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":3,"green_card_filings_12m":0,"median_offered_wage_usd":162500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.3,"p_room":0.28,"age_days":139,"expected_fill_days":30,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":true},"html_url":"https://alion.io/job/valkyrietrading-trade-support-engineer","json_url":"https://alion.io/job/valkyrietrading-trade-support-engineer.json","meta":{"generated_at":"2026-11-05T10:51:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13928,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":685125},"rest":"https://alion.io/mcp/rest/get_company?id=685125"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalkyrietrading-trade-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalkyrietrading-trade-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalkyrietrading-trade-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valkyrietrading-trade-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalkyrietrading-trade-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":676672}},{"tool":"search_jobs","arguments":{"company":"valkyrietrading.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":676672},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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