{"id":1916098,"url":"https://alion.io/job/valmet-spare-parts-coordinator","title":"Spare Parts Coordinator","company":{"id":7707,"name":"Valmet","domain":"valmet.com","url":"https://alion.io/company/valmet","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":37,"ghost_share":0,"stale_share":0.27,"repost_share":0.162,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beloit, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1667},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T16:17:02Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-21T20:35:06Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"The Spare Parts Coordinator plays a key role within Valmet. This position manages customer orders throughout the entire Order-to-Cash process, from order entry to payment receipt, while ensuring effective communication between customers and internal stakeholders. The role combines hands-on order management with leadership support responsibilities, ensuring efficient operations and high levels of customer servi\nce. Success requires strong relationship-building, organizational skills, attention to detail, and the ability to thrive in a fast-paced environment.\nSupport the development, implementation, and continuous improvement of best practices for order management and customer communication\nServe as an escalation point for complex customer, order, pricing, delivery, and invoicing issues.\nCoordinate with Supply Chain, Logistics, Warehouse, and Finance teams to streamline workflows, remove bottlenecks, and improve customer service.\n Support strategic initiatives and contribute to cross-functional projects that enhance operational efficiency and customer satisfaction.\nFoster strong relationships with key customers and accounts to enhance customer satisfaction, loyalty, and long-term business growth.\nParticipate in periodic calls with Sales to review customer order status, priorities, and opportunities.\nProcess customer orders for parts and consumables received via email and other communication channels, and provide timely order acknowledgements.\nIdentify requested items using Valmet documentation, engineering, and business systems.\nDetermine item costs, lead times, and availability through collaboration with internal stakeholders and available information systems.\nEstablish sales pricing in accordance with Valmet policies\nAct as the primary customer contact regarding order status, delivery schedules, pricing inquiries, and issue resolution.\nProvide timely and accurate order status updates to customers.\nSupport accounts receivable activities\nWhat you'll need:\n5+ years of experience in customer service, account management or related roles. A mix of relevant education and experience can also be considered. Bachelor’s degree in business or related field preferred.\nWhat we offer:\nValmet offers a dynamic work environment that is team-oriented, international and focused on growth. We value and encourage an innovative culture that suits development-minded people who enjoy working in a fast-paced and energetic environment. All this comes with a generous wage and benefits package that includes a company funded pension plan and 401k with company match.\nAdditional Information this role offers a great opportunity to expand your career and apply your well-earned knowledge in a meaningful way. Please note that only online applications will be accepted.\nWhen everything works together\nValmet is where the best talent from a wide variety of backgrounds comes together. With 20,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer’s performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.\nJoin the team! www.valmet.com/careersna\nPlease note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.\nValmet is an equal opportunity employer. All employees and applicants for employment will not be discriminated on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.","description_format":"text","description_chars":3879,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-05T16:17:02Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 10 · green card filings: 2","filings_12m":10,"filings_prev_12m":6,"green_card_filings_12m":2,"median_offered_wage_usd":109167,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.82,"p_room":0.75,"age_days":15,"expected_fill_days":19,"reasons":["conf:5","velocity","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/valmet-spare-parts-coordinator","json_url":"https://alion.io/job/valmet-spare-parts-coordinator.json","meta":{"generated_at":"2026-10-22T00:26:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":656,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7707},"rest":"https://alion.io/mcp/rest/get_company?id=7707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalmet-spare-parts-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalmet-spare-parts-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalmet-spare-parts-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valmet-spare-parts-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalmet-spare-parts-coordinator"}]}