{"id":2485821,"url":"https://alion.io/job/valmet-technical-service-representative","title":"Technical Service Representative","company":{"id":7707,"name":"Valmet","domain":"valmet.com","url":"https://alion.io/company/valmet","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":97,"open_postings":45,"ghost_share":0,"stale_share":0.222,"repost_share":0.178,"time_to_fill_p50_days":18,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Appleton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":46000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4202},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-15T14:34:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Valmet is seekingTechnical Service Representative to provide field service and technical support for papermaking finishing equipment. This customer-facing role is responsible for equipment installation, commissioning, troubleshooting, maintenance, repairs, and operator training. The ideal candidate will have strong mechanical aptitude and experience supporting industrial equipment within the paper industry or related manufacturing environments.\nProvide technical support and advisory services to customers and contractors.\nAssist with equipment installation, startup, and commissioning activities.\nPerform preventive maintenance, troubleshooting, repairs, and field service work.\nPrepare service reports and maintain accurate documentation.\nTrain customer personnel on equipment operation and maintenance.\nConduct site audits and identify opportunities for equipment and process improvements.\nSupport customers throughout the United States and North America.\nWhat you’ll need:\nAssociate's or Bachelor's degree in Mechanical Engineering, Papermaking Technology, or a related technical field.\n3-5 years of technical experience within the papermaking industry or a related industrial environment.\nStrong mechanical troubleshooting and problem-solving skills.\nAbility to work independently and manage field assignments with minimal supervision.\nStrong communication and customer service skills.\nAbility and willingness to travel extensively throughout North America.\nWe Offer\nWe offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Valmet provides competitive compensation, comprehensive benefits, retirement savings programs, and opportunities for professional growth and advancement. Employees are encouraged to contribute ideas, develop new skills, and make a meaningful impact on our customers' success.\nAdditional Information\nTo be included in the recruiting process, please apply directly online through Valmet's career site.\nSelected candidates may be required to complete pre-employment screening in accordance with local requirements.\nJoin Valmet and help deliver exceptional customer experiences while supporting the success of our Spare Parts business.\nWhen everything works together\nValmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper, and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com/careers\nPlease note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission.","description_format":"text","description_chars":3064,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Automation","Industrial Machinery"],"lifecycle":[{"event":"open","at":"2026-10-14T00:21:51Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 10 · green card filings: 2","filings_12m":10,"filings_prev_12m":6,"green_card_filings_12m":2,"median_offered_wage_usd":109167,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":18,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/valmet-technical-service-representative","json_url":"https://alion.io/job/valmet-technical-service-representative.json","meta":{"generated_at":"2026-10-15T15:08:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":2736,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7707},"rest":"https://alion.io/mcp/rest/get_company?id=7707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalmet-technical-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalmet-technical-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalmet-technical-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valmet-technical-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalmet-technical-service-representative"}]}