{"id":2094651,"url":"https://alion.io/job/valor-website-light-duty-operator","title":"Light Duty Operator","company":{"id":3866649,"name":"Valor Website","domain":"valorfleetservices.com","url":"https://alion.io/company/valorfleetservices","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Falls Church, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1000,"max":1500,"currency":"USD","period":"week","gross":null,"usd_annual":78000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T18:01:20Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T23:45:03Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Description\nPOSITION SUMMARY\nOperate towing and recovery equipment safely and efficiently to provide emergency roadside assistance, accident recovery, and abandoned vehicle services. Deliver professional, timely, and customer-focused service while representing the company positively. Maintain assigned trucks and equipment according to company standards, and complete all required documentation, both accurately and on time. Demonstrate professionalism, dependability, strong communication skills, and a commitment to safety in all interactions. Serve as a trusted “Hero of the Highway” by helping customers when they need it most.\nESSENTIAL FUNCTIONS\nOperational Excellence & Customer Satisfaction\nAchieve customer satisfaction and complete assigned service calls within established response-time standards.\nCompliance & Safety\nMaintain 100% compliance with company policies, safety procedures, and regulatory requirements, with zero preventable safety violations.\nCollaboration & Communication\nRespond to customer, vendor, and internal team inquiries within one business day and maintain positive working relationships as evidenced by supervisor feedback and minimal escalations.\nDocumentation Accuracy\nComplete service tickets and documentation accurately and within required deadlines, with minimal errors.\nContinuous Improvement\nIdentify and recommend service improvements that enhance operational efficiency or customer experience.\nAccountability & Decision-Making\nDemonstrate sound judgment by resolving routine issues independently and maintain zero substantiated complaints related to professionalism, integrity, or accountability.\nReport to work on time and ready for duty; attend meetings, training sessions, and safety briefings as required.\nCollaborate effectively with coworkers, dispatch, and management to support efficient operations.\nMaintain acceptable attendance and punctuality standards.\nComplete assigned work orders within established timeframes.\nDemonstrate reliability in fulfilling commitments and job responsibilities.\nFlexibility & Additional Responsibilities\nComplete all assigned duties by established deadlines while maintaining performance standards in primary job responsibilities.\nCOMPETENCIES\nSafe Vehicle Operation, Towing and Recovery Skills, Customer Service Excellence, Problem Solving & Decision-Making, Safety Awareness, Equipment and Vehicle Maintenance, Documentation and Recordkeeping, Time Management and Reliability, Adaptability and Resilience, Professionalism and Accountability, Teamwork and Collaboration\nRequirements\nQUALIFICATIONS\nMinimum Qualifications\nDriving record must meet the requirements of company insurance carrier and company fleet safety program. Driver must also meet the driver qualification standards set forth by the DOT.\nQualifications\nValid driver's license is appropriate for the assigned vehicle and ability to meet company, insurance, and DOT driving requirements.\nAbility to respond to after-hours calls within required response times.\nProfessional appearance and conduct.\nStrong customer service skills and a positive attitude when working with customers and coworkers.\nAbility to communicate effectively in English, complete basic paperwork, and perform basic math calculations.\nAbility to sit for extended periods, drive frequently, bend, lift, and use radio and telephone communication systems.\nAbility to pass required drug screenings and background checks.\nBasic mechanical aptitude and problem-solving skills.\nAbility to obtain a DCJS registration, as well as DOT medical certificate, if required.\nSafe driving record that meets company fleet safety and insurance standards.\nPreferred Qualifications: Prior towing experience, including wheel-lift or flatbed experience, is preferred. We allow training opportunities to candidates as well. A proven record of safe driving and excellent customer service is also preferred.\n Eligibility for Guaranteed Pay\nEmployees must meet and maintain the following requirements to qualify for guaranteed pay:\nMust have clean driving record, DCJS Card (when applicable), and current DOT Medical Card.\nWork all scheduled shifts, including on-call nights, weekends, and holidays, as assigned.\nMaintain satisfactory performance with no active disciplinary or probationary actions. (Guaranteed pay is suspended during any disciplinary or probationary period.)\nHave no preventable damage claims. (Guaranteed pay is suspended during any damage-related probationary period.)\nMaintain regular attendance. Guaranteed pay may be reduced or suspended during pay periods involving PTO usage or unauthorized absences, as determined by management.\nRemain available for emergency after-hours service calls and reside within reasonable proximity to the assigned service area.\nGuaranteed Pay Expectations and Additional Duties\nOperators receiving guaranteed pay are expected to work their full assigned schedule and perform all essential job duties. When call volume is low or downtime occurs, operators must promptly notify their supervisor and be available to perform additional duties as assigned.\nAdditional responsibilities may include, but are not limited to:\nShop and Yard Support\nAssist with facility, shop, and yard maintenance.\nPerform basic equipment inspections, minor repairs, preventive maintenance, and material handling.\nSupport site cleanup, organization, and general labor activities.\nGrounds Maintenance\nMaintain company property using lawn and landscaping equipment, including mowers, trimmers, rakes, and shovels.\nFacility Maintenance and Janitorial Duties\nClean and maintain offices, shops, and common areas.\nRemove trash and debris, organize inventory and parts, perform snow removal, and assist with power washing and general upkeep.\nFleet Appearance and Vehicle Detailing\nClean, wash, vacuum, polish, and detail company vehicles and equipment.\nCheck and top off fluid levels, clean engines and interiors, and ensure assigned equipment remains professional and service-ready.\nOperators are expected to demonstrate flexibility, professionalism, and a team-oriented attitude while supporting all operational needs of the company.\nPHYSICAL REQUIREMENTS\nAbility to safely operate a light-duty tow truck for extended periods of time. \nAbility to lift, carry, push, and pull up to 50 pounds regularly and greater weights with assistance or mechanical equipment. \nAbility to bend, stoop, kneel, crouch, climb, reach, and work in awkward positions while securing and recovering vehicles. \nAbility to safely attach, detach, and operate towing and recovery equipment, including chains, straps, wheel-lifts, winches, and dollies. \nAbility to walk and stand for extended periods while performing roadside services and vehicle recoveries. \nAbility to work outdoors in varying weather conditions, including extreme heat, cold, rain, snow, wind, and humidity. \nAbility to perform duties in high-traffic environments while maintaining situational awareness and adhering to safety procedures. \nAbility to see, hear, and communicate effectively to operate equipment safely and interact with customers, dispatch personnel, law enforcement, and co-workers. \nAbility to work safely in low-light, night time, and emergency response situations. \nAbility to maintain sufficient manual dexterity to operate vehicle controls, towing equipment, mobile devices, and documentation systems. \nAbility to tolerate exposure to noise, fumes, dust, grease, fuel, vehicle fluids, and other roadside environmental conditions. \nAbility to respond to emergency calls and work flexible hours, including nights, weekends, holidays, and on-call assignments. \nAbility to meet company medical, physical, and insurance requirements necessary to perform the essential functions of the position safely.\nAbility to work 10-12 hour shifts for maximum performance. Shift hours may vary based on business needs.\nWORK ENVIRONMENT\nThis position operates in a physically demanding and safety-sensitive environment that requires flexibility, independence, professionalism, and the ability to provide exceptional service under varying conditions and time constraints.\nPERFORMANCE EXPECTATIONS\nProvide safe, timely, and professional towing and roadside assistance services while delivering exceptional customer service.\nAdherence to safety standards, company policies, and regulatory requirements; effective operation and maintenance of towing equipment.\nAccurate completion of required documentation.\nReliability, sound judgment, strong communication skills, and a commitment to customer service while maintaining a positive company image.\nSafety, response times, customer satisfaction, operational efficiency, equipment care, and overall professionalism will measure performance.\nSalary Description\n$1000 - $1500 weekly","description_format":"text","description_chars":8788,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Advisory, Valuation & Restructuring"],"lifecycle":[{"event":"open","at":"2026-10-08T16:20:33Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.832,"p_room":0.945,"age_days":9,"expected_fill_days":20,"reasons":["conf:4","wave","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":78000,"is_top_pay":true},"html_url":"https://alion.io/job/valor-website-light-duty-operator","json_url":"https://alion.io/job/valor-website-light-duty-operator.json","meta":{"generated_at":"2026-10-12T23:50:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":39154,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3866649},"rest":"https://alion.io/mcp/rest/get_company?id=3866649"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalor-website-light-duty-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalor-website-light-duty-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalor-website-light-duty-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valor-website-light-duty-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalor-website-light-duty-operator"}]}