{"id":2041047,"url":"https://alion.io/job/valsoft-corporation-client-solutions-manager","title":"Client Solutions Manager","company":{"id":8417,"name":"Valsoft Corporation","domain":"valsoftcorp.com","url":"https://alion.io/company/valsoft-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":81,"open_postings":36,"ghost_share":0,"stale_share":0.778,"repost_share":0,"time_to_fill_p50_days":54,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":77000,"currency":"USD","period":"year","gross":null,"usd_annual":77000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Monday.com","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-07T17:56:29Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-15T07:22:10Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"About WeSuite\nWeSuite provides software that helps security sales and installation teams manage estimating, sales, and project workflows more efficiently. Our Professional Services team supports customers through software deployment, configuration, data conversion, training, and ongoing improvements to ensure they get lasting value from the platform.\nWeSuite is part of Fluent Software Group (a Valsoft Corporation operating group), a global acquirer and operator of vertical market software businesses. We focus on specialized industries where expertise creates lasting advantages.\nThe Opportunity\nWe’re looking for a Client Solutions Manager to own customer implementations from the first welcome through go-live and handoff to Support. You’ll act as a strategic partner to clients, understanding their goals, helping solve challenges, and bringing together the right people and resources to keep each implementation moving successfully. You’ll combine strong project ownership with thoughtful client guidance, aking sure customers feel supported and confident throughout the process.\nLocation: United States (remote), with the opportunity to work hybrid if you’re based around White Plains.\nThe salary range for this role is $70,000-77,000 USD per year. Final compensation will be determined based on experience and skills.\nWhat You’ll Own\nLead client implementations end to end\nManage multiple client projects from kickoff through go-live and handoff. \nBuild and maintain clear plans covering scope, timelines, milestones, responsibilities, and risks. \nKeep projects moving through regular follow-up and proactive issue resolution. \nBe the client’s main point of contact\nLead weekly client meetings and maintain clear, professional communication throughout the engagement. \nUnderstand each client’s workflows, goals, and requirements and translate them into actionable plans. \nCoordinate configuration, document collaboration, testing, training, feedback, and go-live preparation. \nConnect clients with the right WeSuite resources\nCoordinate across Professional Services, Support, Sales, Product, QA, Development, and technical specialists. \nBring in technical resources when needed while continuing to own the overall client relationship. \nSupport pre-sales conversations by helping scope projects, estimate service needs, and provide implementation expertise. \nWhat We’re Looking For\n3+ years of experience managing software implementations, Professional Services projects, Project Management, or similar client-facing technology initiatives. \nStrong project management skills and experience managing several priorities and stakeholders at once. \nA proactive mindset: you follow up, identify problems early, and take action without waiting for direction. \nStrong client communication, presentation, organization, and relationship-building skills. \nEnough technical curiosity to troubleshoot issues independently and learn complex software. \nComfortable using AI tools to research, analyze information, document work, automate and solve problems. \nStrongly Preferred\nExperience with enterprise software or SaaS. \nExperience with Monday.com or similar project-management tools. \nSQL or data-analysis experience. \nWhy WeSuite?\nOwn the full client journey: You’ll have clear responsibility for engagements from kickoff through successful delivery. \nMake a visible impact: WeSuite is a small team, so your initiative and ideas can directly improve how projects are delivered. \nWork closely across the business: You’ll collaborate directly with clients, Sales, Product, Support, and technical teams. \n Improve how the team works: You’ll have room to challenge existing processes and introduce better tools, automation, and ways of working. \nJoin Us\nJoin WeSuite and take ownership of the client experience, helping customers move from signed agreement to successful implementation with confidence.\nWe use AI-powered tools (including transcription and automated note-taking) during portions of our interview process to support a consistent and thorough candidate experience. Candidates who require alternative accommodation may request it at any stage of the recruitment process. \nFluent Software Group is committed to building diverse, equitable, and inclusive teams. We welcome applications from candidates of all backgrounds, identities, and experiences, and all qualified applicants will be considered without regard to race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.","description_format":"text","description_chars":4524,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-10-07T17:56:29Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":54,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":77000,"is_top_pay":true},"html_url":"https://alion.io/job/valsoft-corporation-client-solutions-manager","json_url":"https://alion.io/job/valsoft-corporation-client-solutions-manager.json","meta":{"generated_at":"2026-10-15T08:41:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13060,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8417},"rest":"https://alion.io/mcp/rest/get_company?id=8417"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvalsoft-corporation-client-solutions-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvalsoft-corporation-client-solutions-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvalsoft-corporation-client-solutions-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/valsoft-corporation-client-solutions-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvalsoft-corporation-client-solutions-manager"}]}