{"id":1379964,"url":"https://alion.io/job/valsoft-corporation-software-application-support-wste","title":"Software Application Support - WSTE","company":{"id":8417,"name":"Valsoft Corporation","domain":"valsoftcorp.com","url":"https://alion.io/company/valsoft-corporation","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":80,"open_postings":50,"ghost_share":0,"stale_share":0.82,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Beirut, Lebanon"],"countries":["LB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"MS SQL","optional":false},{"name":"Windows","optional":false},{"name":"Amazon EC2","optional":true},{"name":"AWS","optional":true},{"name":"Monday.com","optional":true}],"status":"live","first_seen_at":"2026-09-28T07:56:50Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-29T01:44:42Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Aspire Software is looking for a Software Application Supportto join our team in Lebanon.\nHere is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.\nAbout the Role:\nThe Document Engineer is responsible for the creation, programming, testing, troubleshooting, and quality of client-facing proposals, contracts, reports, and other documents used within the WeSuite platform.\nIn this role, you will work from clearly defined project scope and requirements provided by Project Management and will translate those requirements into accurate, professional deliverables. Document Engineers also support Project Managers during client interactions where technical expertise is required.\nThe ideal candidate does not simply complete assigned tasks; they enjoy solving complex technical problems, learning new technologies, working with data, and finding more efficient ways to complete work. An applicant who combines technical ability, precision, curiosity, and a commitment to quality will excel in this role. As WeSuite increasingly utilizes AI-assisted development and automation tools, the Document Engineer is expected to actively use these technologies to improve quality, accelerate troubleshooting, reduce repetitive work, and develop better solutions.\nStrong attention to detail is essential, because the software generates legally binding proposals and contracts. This includes carefully reviewing document formatting and presentation, verifying data and calculations, testing conditional logic, identifying inconsistencies, and ensuring the final product looks professional and functions correctly before being presented to the client.\nResponsibilities\nCreate, configure, and program client proposals, contracts, reports, and other custom documents using WeSuite's Document Editor and related technologies.\nTranslate project scope, specifications, examples, and client requirements into technically accurate document solutions.\nMaintain exceptional attention to detail throughout the document-development process, including visual presentation, data accuracy, and overall professional appearance.\nTest document output using multiple scenarios within WeSuite applications.\nTroubleshoot data, configuration, and application issues to help determine root cause.\nClearly document software defects and technical findings for escalation to Quality Assurance or Development when required.\nActively utilize AI assistance to generate or improve code, automate repetitive tasks, and increase the speed and quality of delivery\nIdentify opportunities for automation and reusable solutions.\nDevelop standards and best practices that improve the efficiency of future document projects.\nWork closely with Project Managers to provide estimates and status updates, and to identify risks.\nSupport Project Managers during client meetings when deeper technical expertise is necessary.\nAssist Client Support with the investigation and resolution of document-related issues.\nCollaborate with Quality Assurance, Development, and other resources as needed.\nDevelop and maintain expert-level knowledge of WeSuite software, configuration, document capabilities, data structures, tools, and related systems.\nCreate internal technical documentation and Knowledge Base content that helps other team members understand document features, troubleshooting techniques, and best practices.\nRequirements\nCandidates should have experience with, or the ability to quickly develop proficiency in, the following:\nMicrosoft SQL Server (queries, views, stored procedures, and performance tuning)\nRelational databases and data relationships\nC# (conditional logic, formulas, and expressions)\nHTML\nCrystal Reports or comparable reporting technologies\nMicrosoft Windows environments\nMicrosoft Excel and Word\nEnterprise software applications\nApplication troubleshooting\nData analysis and validation\nAI-assisted development and productivity tools\nNice to Have\nExperience accessing and working within cloud-hosted environments, such as AWS EC2 instances,\nvia remote desktop (RDP)\nExperience with Monday.com, Zendesk, or similar project-management and support platforms","description_format":"text","description_chars":4468,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Investment Holding Companies"],"lifecycle":[{"event":"open","at":"2026-09-28T07:56:50Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":53,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-09-29T04:13:27Z"},"pay":null,"html_url":"https://alion.io/job/valsoft-corporation-software-application-support-wste","json_url":"https://alion.io/job/valsoft-corporation-software-application-support-wste.json","meta":{"generated_at":"2026-09-29T04:13:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3979,"day_limit":5000,"remaining_today":1021,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}