{"id":42531,"url":"https://alion.io/job/valtech-salesforce-technical-lead","title":"Salesforce Technical Lead","company":{"id":8990,"name":"Valtech","domain":"valtech.com","url":"https://alion.io/company/valtech","size_band":"501-1000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":25,"ghost_share":0.04,"stale_share":0.84,"repost_share":0.04,"time_to_fill_p50_days":33,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17000,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apex","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Copado","optional":false},{"name":"Gearset","optional":false},{"name":"Git","optional":false},{"name":"Incident Management","optional":false},{"name":"JavaScript","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"Agentforce","optional":true},{"name":"Copilot","optional":true},{"name":"MuleSoft","optional":true}],"status":"live","first_seen_at":"2026-07-15T05:29:03Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-17T17:00:54Z","board_verified":true,"closed_at":null,"days_open":94,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":94},"description":"Why Valtech? We’retheexperienceinnovation company - atrusted partnerto the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careersand the chance to shape the future of experience. \nThe opportunity\nAt Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. \nWe are proud of: \nThe work we do and the innovation we drive \nOur values of share, care and dare \nA workplace culture that fosters creativity, diversity and autonomy \nOur borderless, global framework, which enables seamless collaboration \nThe Role \nWe are seeking a highly experienced Technical Lead with 8+ years of confirmed Salesforce platform experience to lead a product team within the SF Core workstream of a global Luxury Maison’s Salesforce CRM Factory. SF Core is the Factory’s Priority 1 workstream and its largest team, covering the Maison’s core Sales Cloud CRM - Accounts, Contacts, Leads, Opportunities, and the custom clienteling and boutique retail data model built on top of it. Operating as the senior-most technical authority within your squad and as a key technical reference across the Factory, you will set architecture direction, safeguard platform integrity, and mentor the next generation of Tech Leads - delivering robust, scalable CRM solutions that power boutique retail operations, omnichannel clienteling, and luxury client experiences across 5 continents. If you believe that great software and haute couture share the same DNA - precision, craft, and zero tolerance for defects - this role is for you. \nA curious problem solver who challenges the status quo \nA collaborator who values teamwork and knowledge-sharing \nExcited by the intersection of technology, creativity and data \nExperienced in Agile methodologies and consulting (a plus) \nRole & Responsibilities\nTechnical Leadership & Architecture: \nOwn end-to-end technical strategy and implementation across multiple features and workstreams - from design to deployment to documentation.\nDefine and drive multi-quarter architecture roadmaps aligned with the Maison’s IS model, in direct partnership with System Architects and Enterprise Architects.\nAnticipate architectural constraints and technical risks ahead of PI Planning and macro-grooming, influencing the roadmap before commitments are made.\nExercise final veto authority on fast-fixes or shortcuts that risk destabilising the Salesforce platform - quality and long-term platform health are non-negotiable.\nAct as the escalation point for cross-team technical decisions and arbitrate trade-offs between squads.\nRepresent the Factory in architecture governance forums and contribute to enterprise-wide technical standards.\nDevelopment & Code Quality: \nGuide the implementation of clean, well-tested Apex, Lightning Web Components (LWC), and platform-native code with full automated unit test coverage (TDD standard), stepping in hands-on where needed.\nDefine the technical strategy for automated business and regression testing across the squad.\nOwn the code review framework and pair programming culture; set and audit software craftsmanship standards Factory-wide.\nDefine and continuously improve CI/CD pipeline standards; drive automation of testing, deployment, and delivery processes.\nOwn the technical debt strategy - prioritise, negotiate, and drive down debt for long-term platform stability.\nRun Activities (20% of Capacity): \nAct as the ultimate Level 3 escalation point in the incident management chain for complex, high-severity production issues.\nOversee corrective maintenance quality - validate root-cause analyses, fixes, and documentation produced by the squad.\nArbitrate and prioritise complex change requests from analysis through delivery.\nApprove and oversee sensitive data retrieval requests from Salesforce production environments.\nDrive continuous improvement of the support knowledge base and incident-prevention practices.\nBuild Activities (80% of Capacity): \nOwn the technical delivery of complete project solutions (code + tests + documentation) aligned to specifications and enterprise quality standards.\nLead roadmap elaboration, effort estimation, and sprint planning across the squad, and contribute to Factory-level capacity planning.\nMentor and grow Developers and Tech Leads (C3-C4) toward technical excellence and autonomy; act as a career reference for technical talent.\nOwn architecture decision records, solution design docs, and technical documentation standards across the squad.\nDrive alignment and standards enforcement across the broader Salesforce developer community within the organisation.\nAgile & Collaboration: \nLead and actively shape SAFe ceremonies: Daily Scrum, Sprint Reviews, Retrospectives, and PI Planning.\nCollaborate closely with Paris-based product teams with near-real-time business hours overlap (08:30-18:30 CET).\nOwn technical debt and risk tracking in JIRA; oversee incident and demand logging discipline in ServiceNow.\nProactively identify and champion automation and AI-augmentation opportunities with the Factory Manager and Enterprise Architects.\n\nRequired Skills & Qualifications\nSalesforce Technical Expertise: \n8+ years of confirmed, hands-on Salesforce platform development and architecture experience, with strong depth in Sales Cloud (Accounts, Contacts, Leads, Opportunities, Campaigns).\nProven experience customising and scaling the core Sales Cloud data model for high-volume, multi-region retail or clienteling use cases.\nExpert-level mastery of Apex (triggers, batch jobs, async patterns) and Lightning Web Components (LWC).\nDeep expertise with Salesforce declarative tools: Flows, Process Builder, Validation Rules, and Permission Sets.\nAdvanced SOQL/SOSL query optimisation and governor limits mastery, including large-data-volume design patterns.\nSalesforce DX (SFDX), VS Code Salesforce Extensions, and Git-based development workflows.\nCI/CD tooling for Salesforce: Copado, Gearset, or equivalent deployment pipeline tools - including pipeline design and governance.\nStrong Test Driven Development (TDD) discipline with high unit test coverage standards, enforced across a squad.\nAdvanced integration patterns: REST/SOAP APIs, Platform Events, Change Data Capture, and event-driven architecture.\nEngineering Practices: \nProven track record setting and enforcing coding standards across multiple squads or a Factory-wide community.\nPair programming and mentoring culture - experienced coaching Tech Leads as well as Developers.\nOwnership of technical documentation standards: architecture decision records, solution design docs, and operational runbooks.\nAdvanced Agile / SAFe methodology experience: PI Planning, Sprint cadences, and cross-squad backlog management.\nTools & Platforms: \nIncident & Demand Management: ServiceNow.\nProject & Feature Management: JIRA.\nDocumentation & Knowledge Management: Confluence.\nDevelopment: Salesforce DX, VS Code, Git.\nAgile Framework: SAFe (Scaled Agile Framework).\nSoft Skills: \nExcellent English communication skills - written and spoken (mandatory).\nStrong ownership mindset with proven ability to lead, influence, and mentor peers and Tech Leads.\nDetail-oriented with zero-defect delivery attitude and proactive, senior-level problem-solving approach.\nExperienced working with and leading nearshore/offshore teams alongside Paris-based product squads.\nComfortable operating as a technical reference and stakeholder-facing lead across the organisation.\nMandatory Certifications: \nSalesforce Platform Developer I - All profiles.\nSalesforce Platform Developer II - All profiles (mandatory).\nJavaScript Developer I - All profiles.\nPlatform App Builder - All profiles.\nDevelopment Lifecycle & Deployment Architect - Mandatory.\nIntegration Architect - Mandatory.\nPreferred Qualifications (Nice to Have): \nSalesforce Sales Cloud Consultant certification.\nExposure to Salesforce Service Cloud or Field Service Lightning (Priority 2 workstream - useful for cross-Factory collaboration, not core to this role).\nExposure to Salesforce Marketing Cloud (AMPscript, Journey Builder, Data Extensions) (Priority 3 workstream - not core to this role).\nKnowledge of Salesforce MuleSoft or other middleware/integration platforms.\nExtensive experience working in Luxury, Retail, or Fashion industry CRM environments.\nStrong understanding of Salesforce AI capabilities: Einstein, Agentforce, or Copilot features.\nSharing & Visibility Architect certification.\nIdentity & Access Management certification.\nApplication Architect or System Architect certification (CTA track).\nFrench language proficiency (Nice to Have - product teams based in France).\nIf you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. \nCommitment to reaching all kinds of people \nWe design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. \n\nThe benefits \nThis is a fulltime position based in Bengaluru.\nBeyond a competitive compensation package, we offer: \nFlexibility, with remote and hybrid work options (country-dependent) \nCareer advancement, with international mobility and professional development programs \nLearning and development, with access to cutting-edge tools, training and industry experts \nOur benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. \n\nYour application process\nOnce you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.\nBeware of recruitment fraud! Only engage with official Valtech email addresses ending in @valtech.com.\nWe are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. \n\nAbout Valtech\nValtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. \nAt the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. \nAt Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. \nAre you ready to create what’s next? 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