{"id":3382203,"url":"https://alion.io/job/vam-systems-it-defect-specialist","title":"IT Defect Specialist","company":{"id":5803,"name":"VAM Systems","domain":"vamsystems.ae","url":"https://alion.io/company/vamsystems","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Dubai, United Arab Emirates"],"countries":["AE"],"hiring_countries":["AE"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Jira","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"Azure","optional":true}],"status":"closed","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T05:28:15Z","board_verified":false,"closed_at":"2026-10-30T05:28:15Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"VAM Systems is currently looking for IT Defect Specialist for our UAE operations with the following skillsets & terms and conditions:\nQualification:\n Bachelors degree in Computer Science IT Software Engineering or related field.\nExperience Competencies Skills & Knowledge:\n 37 years of experience in defect management QA or related IT quality roles.\n Strong understanding of SDLC STLC QA methodologies and defect workflows.\n Experience with defect tracking tools (e.g. Jira Azure DevOps ServiceNow).\n Analytical mindset with ability to interpret quality metrics and identify trends.\n Strong communication and stakeholdermanagement skills.\n Ability to handle highpressure situations especially during release cycles.\n Experience in Agile/Scrum environments.\n Handson experience with automation frameworks or DevOps pipelines.\n Knowledge of root cause analysis methodologies (e.g. 5 Why Fishbone).\n Detailoriented with strong documentation skills.\n Excellent problemsolving and analytical abilities.\n Proactive structured and processdriven.\n Ability to collaborate effectively with diverse technical and business teams.\nResponsibilities\nManage end to end defect lifecycle including logging classification triage prioritization tracking and closure.\nEnsure defects are accurately documented with required technical and business details.\nDrive defect triage meetings with cross functional teams.\nAssign defects to appropriate teams and ensure timely resolution.\nIdentify defect trends and recurring issues; recommend corrective and preventive actions.\nMonitor critical and high severity defects closely ensuring fast track resolution.\nEnsure defects meet organizational standards for quality impact assessment and root cause analysis (RCA).\nSupport post release defect reviews to identify gaps and process improvements.\nCollaborate with QA teams for test execution cycles and defect validation.\nWork with development teams to ensure timely fixes and retesting.\nCommunicate defect status risk and impact to project managers release managers and business stakeholders.\nGenerate and maintain defect dashboards analytics and KPIs (e.g. defect density leakage aging).\nProvide visibility into defect health and quality metrics for ongoing and upcoming releases.\nAnalyze defect root causes and support continuous improvement initiatives.\nRecommend enhancements to defect management processes tooling and standards.\nDrive adoption of best practices in defect prevention quality engineering and automation.\nSupport the integration of defect management into CI/CD pipelines and DevOps workflows.\nTerms and conditions\nJoining time frame: (15 - 30 days)\n\nAdditional Information: \nTerms and conditions: \nJoining time frame: maximum 4 weeks\n\nRemote Work: \nNo\n\nEmployment Type: \nFull-time","description_format":"text","description_chars":2769,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-10-28T05:29:45Z"},{"event":"close","at":"2026-10-30T05:28:15Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/vam-systems-it-defect-specialist","json_url":"https://alion.io/job/vam-systems-it-defect-specialist.json","meta":{"generated_at":"2026-10-30T22:51:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13820,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5803},"rest":"https://alion.io/mcp/rest/get_company?id=5803"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fvam-systems-it-defect-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fvam-systems-it-defect-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fvam-systems-it-defect-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/vam-systems-it-defect-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fvam-systems-it-defect-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3382203}},{"tool":"search_jobs","arguments":{"company":"vamsystems.ae","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3382203},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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