{"id":735352,"url":"https://alion.io/job/vana-agente-de-servicio-al-cliente-back-office","title":"Agente de Servicio al Cliente y Soporte","company":{"id":686415,"name":"Vana","domain":"vana.gt","url":"https://alion.io/company/vana-2","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":95,"open_postings":10,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":329,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guatemala"],"countries":["GT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":74000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-08-25T14:49:07Z","employer_posted_date":"2026-08-25","last_verified_at":"2026-11-04T18:33:49Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":70},"description":"En Vana buscamos una persona con excelente comunicación escrita y atención al detalle, con experiencia en atención al cliente por correo electrónico y chat. 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